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Video background width issue - by ronen-webzit

This topic has 10 replies, 3 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

ronen-webzit

Participant

December 9, 2014 at 11:22

Hello,

Using Video Background not displaying full width or full width is some platforms and not in other (chrome+win8 ok; chrome+win7 not ok; ff+win8 not ok; IE+win7 OK…)
How can that be solved ?

or, alternatively, how to customize to any of the cases.

Thanks for your replies,

Best,
Ronen

#28642 Copied

9 Answers

Robert Hall

Support staff

December 9, 2014 at 12:04

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#28651 Copied

ronen-webzit

Participant

December 9, 2014 at 15:09

enclosed requested data.

please note that this is a rtl child theme, yet all attempted changes related to video background are disabled and the theme is indefault settings.

Please, contact administrator
for this information.

#28694 Copied

Eva Kemp

Support staff

December 9, 2014 at 19:21

Hello,

The credentials to wp-admin panel are incorrect.
Please check it.

Thank you.
Regards,
Eva Kemp.

#28751 Copied

ronen-webzit

Participant

December 9, 2014 at 22:28

sorry, missed a hyphen in the user name -see in the private

Please, contact administrator
for this information.

#28774 Copied

Eva Kemp

Support staff

December 10, 2014 at 09:50

Hello,

Thank you for the correct details.
Could you please provide us with the direct link where the video background isn’t shown full width?

Thank you.
Regards,
Eva Kemp.

#28796 Copied

ronen-webzit

Participant

December 22, 2014 at 11:48

Sorry for the delayed respond,

Try http://www.fix.webzit.co.il in:

Firefox browser or
any PC with MS win 7 on Chrome browser,

Thank you for your prompt reply,

Best,

Ronen

#30664 Copied

Eva Kemp

Support staff

December 22, 2014 at 13:00

Hello,

Sorry, but I don’t see video on the Home page.
Have you removed it?

Regards,
Eva Kemp.

#30685 Copied

ronen-webzit

Participant

December 22, 2014 at 14:33

I refer to the COMPANY ARCHIEVEMENTS video background – the one that comes with the theme

#30702 Copied
Eva Kemp

Support staff

December 22, 2014 at 14:54
Hello,

Please add this code into custom.css file:
```
.upb_video-bg {
    margin-right: -48px !important;
}
```
Thank you.
Regards,
Eva Kemp.
#30705 Copied
Tagged: background, issue, solve, video, width, woocommerce, wordpress
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