Forum Replies Created

Viewing 30 posts - 22,351 through 22,380 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 11:45

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 11:39

    Hello,

    You don’t have any testimonials created in wp-admin panel > Testimonials.
    You need create them in order to use Testimonials widget.

    As I see your background parallax image is working fine. Does the issue still persist from your side?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 10:34

    Hello @dtoulkidis,

    I’ve updated Visual Composer plugin and changed custom menu in your static block.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 10:32

    Hello @Mijat,

    You can translate the pop up text in wp-content/themes/legenda/languages/default.po file. Please refer to our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    To change text color add this code in custom.css file:

    .white-popup-block label {
       color: #222;
    }

    Unfortunately there is no such possibility to disable pop up on other pages. Sorry.
    We’ll try to implement this in future updates.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 10:10

    Hello,

    The problem is with permalinks settings and your .htaccess file.
    I’ve changed the settings in wp-admin panel > Settings > Permalinks and renamed .htaccess file via FTP.
    Please clear your browser cache and check the pages again.
    You need check the rules you wrote in .htaccess file.

    “Your theme has bundled outdated copies” error won’t affect your site at all.
    We modified some Woocommerce files and moved them to legenda/woocommerce directory and when you updated Woocommerce old version is written in our modified files. So, you shouldn’t worry abut it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 09:45

    Hello,

    The pagination issue has been fixed.
    Please clear your browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 09:05
    Avatar: Eva
    Eva Kemp
    Participant
    January 23, 2015 at 09:01

    Hello,

    We’re unable to connect to FTP and wp-admin panel.
    Please provide us with the correct login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 23:14

    Hello,

    These are SEO questions and they are not related to our theme.
    You need refer to SEO plugin documentation.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 22:15

    Hello,

    Sorry, but this is related to Products element settings.
    You need configure them in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 22:13

    Hello,

    Could you please show us a page link to have clear understanding?
    Also please provide us with wp-admin panel credentials in Private Content.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 21:26

    Hello,

    Please add this code in custom.css file:

    .out-stock {
        top: 20%;
        left: 15%;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 21:23

    Hello,

    Have you checked the article mentioned in the previous post? “Open_basedir restriction” error is related to server settings. Please contact your host concerning the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 21:15

    Hello @dtoulkidis,

    We can’t log in to wp-admin panel. There is a notification:
    “ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.”
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 21:11

    Hello @LindaMendible,

    The problem was caused by permalinks settings. I’ve changed them in Settings > Permalinks. Please check your projects links now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:53

    Hello,

    To remove “Product Description” title in the tab use this code in custom.css:

    div#content_tab_description h2 {
    display: none !important;
    }

    Could you please show a screenshot how you wish the title to be shown?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:33

    Hello,

    Do you have any restrictions set on a server or in .htaccess file?
    We’re still can’t connect with wp-admin panel.

    Please check the settings.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:25

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:19

    Hello,

    Please add this code in custom.css file:

    .header-type-6 .header .tbs span:before {
        display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:15

    Hello,

    You need create a custom widget as described in our documentation and then add Widgetised Sidebar element of Visual Composer in your static block.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:13

    Hello,

    Sorry, but the frontend editor doesn’t work in Visual Composer.
    You need use backend editor instead.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:06

    Hello,

    Sorry, but we’re still getting “Login incorrect” error for FTP.
    Are you able to log in with the provided credentials?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:03

    Hello @divachanel,

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ , enter your purchase code of the theme to get the plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 20:02

    Hello,

    Do you want to remove header at all including the menu?
    If so you can add this code in custom.css file:

    .header-wrapper.header-type-1 {
    display: none;
    }

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 22, 2015 at 18:36

    Hello,

    You can select how many items to show in Products element settings in Visual Composer editor.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 22,380 results - 22,351 through 22,380 (of 31,382 total)
Viewing 30 posts - 22,351 through 22,380 (of 31,382 total)
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