Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please provide us with your site url to check.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but we still can’t log in.
Please reset the password to something without special symbols and provide us with FTP login details.
Thank you.
Regards,
Eva Kemp.
Hello,
We’re investigating this issue.
Please don’t create duplicate topics.
You’ll be notified in the previous topic as soon as possible.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.wpb_single_image img {
border: 1px solid black;
}
Thank you.
Regards,
Eva Kemp.
Hello,
You can upload screenshots to some image storage, for example, http://imgur.com/ .
Thank you.
Regards,
Eva Kemp.
Hello,
We’re glad this has been fixed.
Enjoy your work.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with the direct link of the page where you want to add borders for images.
Thank you.
Regards,
Eva Kemp.
Hello,
Did you change login credentials to wp-admin panel?
We’re unable to log in now.
Please check them.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve added this code in custom.css file:
.content p {
padding-bottom: 0px;
}
Please check other pages.
Thank you.
Regards,
Eva Kemp.
Hello,
You can download some 3rd-party plugins or add shortcode [share] in Text widget and drag it to some sidebar area where you want to display it.
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.etheme_add_to_cart_button {
background-color: black;
}
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.bc-type-3 a, .bc-type-4 a, .bc-type-5 a, .bc-type-6 a, .bc-type-3 .delimeter, .bc-type-4 .delimeter, .bc-type-5 .delimeter, .bc-type-6 .delimeter, .bc-type-3 .back-history:before, .bc-type-4 .back-history:before, .bc-type-5 .back-history:before, .bc-type-6 .back-history:before, .page-heading .breadcrumbs, .woocommerce-breadcrumb {
color: black;
font-size: 20px;
}
Thank you.
Regards,
Eva Kemp.
Hello,
As we use shortcode for contact form you can edit it in the file wp-content/themes/royal/framework/shortcodes.php (from line 216).
Please check it.
We recommend to make changes in a child theme not to lose modifications after the theme update.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry, but we can’t access wp-admin panel as the credentials are incorrect.
Could you please reset a password?
Also please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve disabled sidebar in Theme Options > Products Page Layout > Layout > selected layout without sidebar.
Please check the pages now.
Thank you.
Regards,
Eva Kemp.
Hello,
Add this code:
.product-information .cart button[type="submit"] {
margin-left: 40px
font-size: 20px !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
1. Clear cache folder in wp-content directory and check your site again.
Sorry, but we don’t provide support for 3rd-party plugins.
2. You need create sidebars in Appearance > Widgets and select what sidebar to use in Pages > edit a page > “Page Layout box” on the right.
Thank you.
Regards,
Eva Kemp.
Hello,
Sorry for a delay.
We’ve checked the links in the footer and they are clickable on mobile devices.
Are you still experiencing this issue?
Thank you.
Regards,
Eva Kemp.
Hello,
We’re sorry, but there is no such function in the theme.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Hello,
I’ve checked the slider and Visual Composer elements and they are working fine.
Could you please specify what elements you have problem with?
Thank you.
Regards,
Eva Kemp.
Hello,
I’ve checked one page navigation and it’s working. I’ve been redirected to the special section of the page when clicked menu items.
Please clear your browser cache and check again.
Thank you.
Regards,
Eva Kemp.
Hello,
When you remove slider from page heading there is no content behind the menu, so it shows white background. You can only change header background color if you don’t want slider in the heading.
Sorry.
Regards,
Eva Kemp.
Hello,
We haven’t made any changes.
So, is your problem is resolved now?
Thank you.
Regards,
Eva Kemp.
Hello,
Please add this code in custom.css file:
.main-nav .menu > li > a:hover {
color: black !important;
background-color: white;
text-decoration: none;
}
.main-nav .menu > li > a {
font-size: 12px !important;
}
.main-nav .menu > li {
padding: 0px 12px !important;
}
Thank you.
Regards,
Eva Kemp.
Hello,
Have you made any changes in the theme files?
Please try to restore the back up.
Thank you.
Regards,
Eva Kemp.
Hello,
Did you place your favicon image in wp-content/themes/blanco/images folder?
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with a link to your site.
Thank you.
Regards,
Eva Kemp.
Hello,
Please provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.