Forum Replies Created

Viewing 30 posts - 20,041 through 20,070 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:53

    Hello,

    Sorry but the credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:50

    Hello,

    You can try to use this shortcode:
    [etheme_products ids="1, 2, 3, 4, 5" columns="3"]
    Specify what products IDs to display.

    Please look at the screenshot where you can find products ids:
    http://imgur.com/hX3Zcep

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:36

    Hello,

    Thank you for your feedback.
    We really appreciate it!

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:34

    Hello,

    Please try to add this code in custom.css as well:

    .row.products-loop.products-grid .product-content-image img {
    height: 300px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:30

    Hello,

    We’re sorry but that requires additional customization which is beyond of our support scope.
    You can contact some web-developers to achieve what you want.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:28

    Hello,

    Please add this code in custom.css file:

    .page-heading {
     display: none;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:26

    Hello,

    As I see in wp-config.php file debug mode is still disabled:
    define('WP_DEBUG', false);
    It should be define('WP_DEBUG', true);

    Please activate debugging.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:22

    Hello,

    Please add this code in custom.css file:

    div#woocommerce_product_categories-2 {
    margin-top: 44px;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:19

    Hello @Jimbo,

    You need edit the files wp-content/plugins/woocommerce/templates/single-product/tabs/description.php and wp-content/themes/woopress/functions.php via FTP, find the text you want to change and replace it with yours.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:17

    Hello,

    Please update the theme to 2.6.1 version.
    Don’t forget to create back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:06

    Hello,

    Please check if you write the link correctly in database.
    There is an error at http://www.thehitsyndicate.com/update/index.php
    Warning: require(/home/thehit6/public_html/update/update/wp-blog-header.php)

    Please pay attention there are 2 folders “update” specified in the link, but you don’t have the second “update” folder.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 26, 2015 at 00:00

    Hello,

    Please give us access to be able to edit theme files as we’re getting this error when trying to edit a file:
    Operation not permitted

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:54

    Hello @poissonplume,

    What Visual Composer are you using?
    Sorry but to know what to fix we need see the problem.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:52

    Hello,

    Yes, try to delete the users in wp-admin panel and register new ones but keep administrator user.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:51

    Hello,

    I’ve checked your site in different browsers and now the styles are working fine.
    To increase menu width add this code in custom.css file:

    .header-type-variant4 .default-menu>ul>li>ul {
    width: 250px;
    }
    .default-menu>ul>li>ul>li ul {
    left: 249px;
    width: 250px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:39

    Hello,

    On Home page products are shown using this shortcode that you added [etheme_featured][etheme_new title="Latest Products" ]. Woocommerce settings and settings for products page layout in Theme Options don’t affect this shortcode.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:27

    Hello,

    You need use Essential Grid.
    https://www.8theme.com/demo/docs/royal/#!/essential_grid

    https://www.youtube.com/watch?v=gBsLWMj_HJw

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:25

    Hello,

    We’ve sent older version of VC to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 23:22

    Hello,

    As I see portfolio projects redirects to other site and there are no breadcrumbs.
    Please give us a link where you want to remove breadcrumbs from.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 22:06

    Hello,

    I’ve added this code in your custom.css file:

    .cta-block {
     margin-bottom: 0px !important;
    }

    Please check footer now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 21:16

    Hello,

    Unfortunately there are some issues after Visual Composer plugin update.
    Some elements were modified. A new plugin update should be released soon where the bugs should be fixed.

    Sorry for inconveniences.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 21:04

    Hello,

    Please add this code in custom.css file:

    .products-grid .product .product-name {
        font-size: 0.9em;
        font-family: Roboto !important;
        font-weight: bold;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:56

    Hello,

    Please update the theme to the latest version 2.6.1
    Don’t forget to create a back up before update!

    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:52

    Hello,

    You’re welcome.

    Yes, those changes will remain in future updates.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:50

    Hello,

    1. We’re investigating this issue and will let you know the result as soon as possible.
    2. Add the following code in custom.css or style.css of your child theme:

    .woocommerce-info {
    background-color: #1E1E1E !important;
    }

    3. Please add this code in custom.css file:

    .select2-container .select2-choice {
      background-color: #1E1E1E;
    }
    .select2-results {
    background-color: #1E1E1E;
    }

    4. Use this code:

    .payment_methods {
     background-color: #151515;
    }
    .payment_methods li {
        border-bottom: 1px solid #151515;
    }
    .payment_methods li:first-child {
        border-top: 1px solid #151515;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:15

    Hello,

    This issues is caused after Visual Composer plugin update.
    They removed some elements and some of them were modified.
    VC team are going to produce other update where some bugs should be fixed.

    Please take our apologies for such troubles.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 25, 2015 at 20:05

    Hello,

    Please check your site now.

    Thank you.
    Regards,
    Eva Kemp.

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    Viewing 20,070 results - 20,041 through 20,070 (of 31,382 total)
Viewing 30 posts - 20,041 through 20,070 (of 31,382 total)
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