Forum Replies Created

Viewing 30 posts - 18,271 through 18,300 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:57

    Hello @mercom,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:52

    Hello,

    Could you please ask your host to check error_log file for your site and give us any errors that are related to our theme and Visual Composer plugin? Or please provide us with that file, upload it via FTP to your site files.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:14

    Hello,

    You need resave Permalinks settings to fix the error.
    You need keep the files safe and reupload them after each theme update.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:12

    Hello,

    Yes, the lines that you add in the file will also appear in wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:11

    Hello,

    Please specify what exactly you want to achieve with “coupon” form.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:09

    Hello,

    Please specify what image you want to remove.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:06

    Hello,

    You need also clear cache folder via FTP in wp-content directory and deactivate cache in wp-config.php file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 31, 2015 at 08:04

    Hello @Bsouder88,

    You need edit the file /home/britt7/public_html/shopbeautiboss/wp-content/themes/wpflexishoptwo/core/plugins/woocommerce-shortcodes.php on line 25 via FTP and replace the code $woocommerce->get_image_size with wc_get_image_size.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:51

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:49

    Hello,

    Sorry, but concerning this issue you should contact Woocommerce support as this is their configuration.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:46

    Hello,

    I’ve disabled Ajax “Add To Cart” in Theme Options > Single Product Page.
    Please check the product now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:37

    Hello,

    I’ve added Static Block widget in Footer 2 area in Appearance > Widgets and now footer is shown.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:30

    Hello,

    Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/ .
    Also please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:27

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:26

    Hello,

    Could you please show a screenshot of the font problem?
    As I see your site is shown correctly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:24

    Hello,

    The problem was caused by Wishlist plugin.
    I’ve deactivated it and products are shown now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:04

    Hello,

    We can’t log in to wp-admin panel getting an error:
    The connection was reset

    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 20:02

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:50

    Hello @UrbnDesignz,

    Concerning the attributes, you didn’t set prices for variations:
    http://storage1.static.itmages.com/i/15/0330/h_1427740497_6436941_1f106c2a9c.png
    You need write price for all variations.
    I’ve edited a row with parallax effect.
    Clear browser cache and check the page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:33

    Hello,

    Please try to change wp-admin password as we still can’t log in, it’s just redirecting us to login page again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:31

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:28

    Hello,

    Please clear browser cache and check again or check in another browser.
    You can upload screenshots to some image storage, for example http://imgur.com/ and provide us with links.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:25

    Hello,

    You need deselect an image:
    http://storage2.static.itmages.com/i/15/0330/s_1427739727_8980031_e311704e64.png
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:20

    Hello,

    You can add more fields editing the file wp-content/themes/idstore/single-etheme_portfolio.php (line 115 and below). Just copy the code as it’s created for “Client” and “Copyright” details and add it below these lines.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:12

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 19:12

    Hello,

    To change “Projects” text in breadcrumbs you need edit the file wp-content/themes/idstore/code/portfolio.php (line 13).
    If you want to change etheme_portfolio slug you need to edit idstore/code/portfolio.php, find the line 28:
    $args = array(
    and add the following code to the list (after line 40 for example) :
    'rewrite' => array('slug' => 'portfolio')

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 18:50

    Hello,

    Please update Woocommerce plugin to the latest version and remove the file wp-content/thmees/idstore/woocommerce/cart/cart-totals.php.
    I’ve added this code in functions.php and now Coupon field on Checkout page is removed:

    function hide_coupon_field( $enabled ) {
    if ( is_checkout() ) {
    $enabled = false;
    }
    return $enabled;
    }
    add_filter( 'woocommerce_coupons_enabled', 'hide_coupon_field' ); 

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 18:43

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 30, 2015 at 18:39

    Hello,

    Sorry for a delay.
    We can’t log in to wp-admin panel as well as view your site because our IP was blacklisted.
    Are there any restrictions on a server at your host?

    Regards,
    Eva Kemp.

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    Viewing 18,300 results - 18,271 through 18,300 (of 31,382 total)
Viewing 30 posts - 18,271 through 18,300 (of 31,382 total)
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