Forum Replies Created

Viewing 30 posts - 17,311 through 17,340 (of 31,382 total)
1 2 3 … 577 578 579 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 15:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #58092 Copied In reply to: Product image size for single product view layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 15:13

    Hello,

    Please provide us with a direct link where the issue persists.

    Thank you.
    Regards,
    Eva Kemp.

    #58088 Copied In reply to: iPad Tabs – Responsivness
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 14:59

    Hello,

    In this case you can try to use some plugin for testimonials which has more options than our shortcode.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    #58082 Copied In reply to: Various issues
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 14:56

    Hello,

    You need add css code in custom.css file in the directory wp-content/themes/royal and not in custom css block of Visual Composer editor.

    Regards,
    Eva Kemp.

    #58079 Copied In reply to: Footer Text
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 14:51

    Hello,

    I’ve added the code in custom.css of the site http://bkbcuracao.com/ .
    Please clear browser cache and check footer.
    Also add this code to change text color for “Don’t show this popup again” text:

    .white-popup-block label {
   color: white !important;
}

    Regards,
    Eva Kemp.

    #58077 Copied In reply to: Newsletter
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 14:47

    Hello,

    1. Please add this code in custom.css file:

    .testimonial-info {
  display: none;
}

    2. Unfortunately there is no such option to add new arrows but you can remove them with this code:

    .owl-controls {
   display: none;
}

    Thank you.
    Regards,
    Eva Kemp.

    #58072 Copied In reply to: Testimonials
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 12:33

    Hello,

    Please try to add padding value for the text block which you want to move:
    http://storage1.static.itmages.com/i/15/0420/h_1429529521_2596359_ca0ae0d96e.png

    Also try to recreate the row where you have issue with content display.

    Regards,
    Eva Kemp.

    #58042 Copied In reply to: Drop The Bar A Bit Low
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 12:15

    Hello,

    Sorry, but this is not related to our theme. You can find some solution here:
    http://www.cssplay.co.uk/menu/cssplay-vimeo-hide-control-bar.html

    Regards,
    Eva Kemp.

    #58039 Copied In reply to: Home Page
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 12:12

    Hello,

    I’ve added this code in custom.css file for youtube icon for the site http://bkbcuracao.com/

    .menu-social-icons .ico-youtube:before {
  content: "\f167";
  font-family: FontAwesome;
}

.menu-social-icons .ico-youtube {
  display: block;
  width: 28px;
  height: 28px;
}

    Please check it.
    Also I’ve edited shortcodes.php file for the site bkbcuracao.com/gallery. Check links now.
    You need also add the code above to custom.css file for bkbcuracao.com/gallery to make youtube icon shown.

    To change address for bkbcuracao.com/gallery you need edit your database. You’d better ask your host to change it.

    Regards,
    Eva Kemp.

    #58038 Copied In reply to: Social Icons
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 11:54

    Hello,

    Please update Revolution Slider plugin https://www.8theme.com/download-plugins/ and WordPress to the latest versions. After that check your site.
    Don’t forget to create a back up of your site before update.
    If the problem persists after that please provide us with FTP credentials as well (ask your host for them if you don’t know where to find).

    Thank you.
    Regards,
    Eva Kemp.

    #58034 Copied In reply to: Page in white
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 11:48

    Hello,

    The tabs are shown in the parent theme, but not in your child theme.
    Please compare it. You need check your modifications you’ve made in the child theme.

    Thank you.
    Regards,
    Eva Kemp.

    #58031 Copied In reply to: Single Product Layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 11:42

    Hello,

    The link you’re talking about is called “Remind password” and is used to reset a password if you lost it for your account.
    I’ve edited the link in Woocommerce > Settings > Accounts tab > My Account Endpoints > Lost Password and the link is “Parola-uitată” now. Please clear browser cache and check “Sign In” page.

    Regards,
    Eva Kemp.

    #58027 Copied In reply to: Remember password
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 11:31

    Hello,

    1. You can edit that content in .po files where you translated it or you need edit Woocommerce files wp-content/plugins/woocommerce/includes/class-wc-countries.php (lines 482, 517), wp-content/plugins/woocommerce/includes/class-wc-checkout.php (line 120), wp-content/plugins/woocommerce/templates/checkout/form-checkout.php (line 45), wp-content/plugins/woocommerce/includes/gateways/bacs/class-wc-gateway-bacs.php (line 90).

    2. That text is disabled for mobile version.

    3. Edit your translation in .po file and translate the text back to English.

    Regards,
    Eva Kemp.

    #58024 Copied In reply to: SMALL TOPIC CHANGES
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:54

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/content-single-product.php (lines 50 and 62) and change the code col-lg-6 col-md-6 to col-lg-3 col-md-3 on line 50 and the code col-lg-6 col-md-6 to col-lg-8 col-md-8 on line 62.

    Thank you.
    Regards,
    Eva Kemp.

    #58017 Copied In reply to: Product image size for single product view layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:33

    Hello,

    Sorry for a delay.
    As I see infinite scrolling is working now.
    Did you resolve the issue?

    Thank you.
    Regards,
    Eva Kemp.

    #58011 Copied In reply to: Warning: GetImageSize …. Line 123
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:32

    Hello,

    I’ve added this code in custom css block in Visual Composer editor on Home page:

    .responsive-sidebar-bottom {
    margin-bottom: 0px;
}

    Please check the space at the bottom of the page.
    Also I’ve just written SEO title “iPhone Repair” for Home page and updated it and the title is still shown.
    Please check.

    Regards,
    Eva Kemp.

    #58009 Copied In reply to: Home Page SEO keeps resetting when updating the page
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:22

    Hello,

    Thank you.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #58004 Copied In reply to: Visual Composer Plugin not working with theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:21

    Hello,

    If you check in Woocommerce > System Status > WordPress Environment you’ll see the value for WP Memory Limit is 40MB. Please increase it to 96M as described here http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP .

    Thank you.
    Regards,
    Eva Kemp.

    #58003 Copied In reply to: Payment box grayed out
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:18

    Hello,

    Your home page is loading for us. Please check it if the issue persists with default WordPress theme.

    Thank you.
    Regards,
    Eva Kemp.

    #58002 Copied In reply to: Essential Grid Broken on iPhone
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:10

    Hello,

    As I wrote you need edit wp-content/themes/woopress/js/etheme.js file. Find and comment out line 1633
    $this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();

    To investigate the issue we need FTP access. Please specify what info should be written in hosts file to be able to connect via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    #58000 Copied In reply to: Many Things how to do —
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 10:05

    Hello,

    To get the answer requires long-time investigation. Perhaps some plugin is causing the conflict or other custom style changes.
    Is your issue resolved now?

    Thank you.
    Regards,
    Eva Kemp.

    #57999 Copied In reply to: Change font size and
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 09:22

    Hello,

    The problem is your original image is too small.
    It should have approximate dimensions 1425px × 1900px. Then set the sizes in Woocommerce > Settings > Products tab > Display > Product Images and the original image will be scaled to those sizes. After that you need regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/ .

    Thank you.
    Regards,
    Eva Kemp.

    #57985 Copied In reply to: Product Image Size and Zoom Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 09:12

    Hello,

    The problem is with the code

    .single_variation_wrap {
  display: block !important;
}

    I’ve commented it in your custom.css file and now “Add to Cart” button will appear when variation option is selected.

    Please check.

    Regards,
    Eva Kemp.

    #57982 Copied In reply to: Jumping 'Add to Cart' and Wishlist' in variable products
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 09:05

    Hello,

    Sorry, but I don’t see static block added for the product “SOL✿CBD with Turmeric Autoship”.
    Please give us a direct link where the issue persists.

    Thank you.
    Regards,
    Eva Kemp.

    #57980 Copied In reply to: Static Blocks Style Breaking
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 09:01

    Hello,

    I’ve checked static blocks and VC editor is working there:
    https://s3.amazonaws.com/fvd-data/notes/168674/1429516773-lDTlwX/screen.png
    But we recommend you to update the theme and VC plugin to the latest version.
    You can download plugins at this link https://www.8theme.com/download-plugins/ .
    Don’t forget to create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    #57979 Copied In reply to: Visual Composer not work when editing post/static blocks on multisite
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 08:37

    Hello,

    Some 3rd-party plugin may cause the issue. Please deactivate them to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    #57974 Copied In reply to: Ajax Product Filter
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 08:30

    Hello,

    Please update the theme to 3.7 version as well as the required plugins https://www.8theme.com/download-plugins/ . Don’t forget to create a back up of your files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    #57973 Copied In reply to: Product page not loading (mobile)
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2015 at 08:25

    Hello,

    If you want to translate “Total” text in the Cart popup you need edit the file wp-content/themes/xmarket/code/woo.php (line 100).
    Order page is configured by Woocommerce and was modified in a new update. You have to contact their support team concerning your query.

    Thank you.
    Regards,
    Eva Kemp.

    #57971 Copied In reply to: Problem with template child
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2015 at 21:03

    Hello,

    Use this shortcode [qrcode] in text editor of your pages or Text widget in Appearance > Widgets if you want to add it in sidebar.

    Regards,
    Eva Kemp.

    #57934 Copied In reply to: QR
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2015 at 21:02

    Hello,

    Sorry, but your question is unclear.
    Could you please show us screenshots and describe the issue with more details?

    Thank you.
    Regards,
    Eva Kemp.

    #57933 Copied In reply to: SIdebar menu
  • 1 2 3 … 577 578 579 … 1,045 1,046 1,047
    Viewing 17,340 results - 17,311 through 17,340 (of 31,382 total)
Viewing 30 posts - 17,311 through 17,340 (of 31,382 total)
1 2 3 … 577 578 579 … 1,045 1,046 1,047

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