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Viewing 30 posts - 14,671 through 14,700 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 21:39

    Hello,

    I just reuploaded the theme.
    Perhaps not all files were uploaded during your upload process.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 20:36

    Hello,

    I’ve reuploaded the theme and activated Classico parent theme.
    There are no errors. Please check your site.
    Also if you want to use child theme you need copy only the files you want to modify and not all files from the parent theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 20:08

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 20:06

    Hello,

    You need edit a product in Products section of wp-admin panel and add Hover image http://storage2.static.itmages.com/i/15/0609/h_1433876729_1518818_9d782d78ed.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 19:00

    Hello,

    You should install Woocommerce plugin as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 18:59

    Hello,

    Shop page template is loaded by default if you select your Shop page in Woocommerce > Settings > Products tab > Display > Products Page.
    If you want to create your own page with products you can create other page and add products with Products element in Visual Composer editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 18:52

    Hello,

    You’re using a lot of parent Legenda themes of different versions.
    You should keep only one parent theme. So please update the theme to the latest version and remove other Legenda themes.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:29

    Hello,

    Try to edit the file product-quick-view.php in the directory wp-content/themes/woopress/woocommerce, find the lines 51 and 59 and replace the code <?php if (etheme_get_option('quick_price')): ?> with <?php if (etheme_get_option('quick_price') && is_user_logged_in()): ?>

    and

    replace this code <?php if (etheme_get_option('quick_add_to_cart')): ?> with this one <?php if (etheme_get_option('quick_add_to_cart') && is_user_logged_in()): ?>.

    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:17

    Hello,

    What is site url?
    Please provide us with it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:15

    Hello,

    We’re glad you managed to resolve the issue.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:06

    Hello,

    You can install landing page in Theme Options > Import/Export and select that page as a home page in wp-admin panel > Settings > Reading. Then create other page or install other template in Theme Options > Import/Export and edit it in Pages section of wp-admin panel.
    Please note your site will display the front page that you select in Settings > Reading.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 15:02

    Hello,

    Are you talking about the site http://bkbcuracao.com ?
    I’ve logged in but don’t see the code in custom.css file that I provided you with in the previous post.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:58

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:57

    Hello,

    Unfortunately we can’t guarantee full compatibility of that plugin with the theme as we can’t test all 3rd-party plugins.
    You can check that plugin yourself.

    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:51

    Hello,

    Go to Posts > edit a post > select Excerpt in Screen Options at the top:
    http://storage4.static.itmages.com/i/15/0609/h_1433857717_5109604_7816da6497.png
    and add an excerpt of the post under the text editor:
    http://storage4.static.itmages.com/i/15/0609/h_1433857824_3639322_ee01b11dab.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:45

    Hello,

    You can write additional queries in this topic.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:43

    Hello,

    Please ask your host to check mail logs why messages can’t be sent on your site. Perhaps there are some restrictions on a server where your domain is hosted.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 14:01

    Hello @intemail,

    We’ve reuploaded the theme for you.
    Please check mobile menu now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 13:26

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 13:25

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 13:23

    Hello,

    You had related products shown on the page, I’ve enabled an option to show upsells under the tabs (in Theme Options > Single Product Page > Location of upsell products > After content). Now check the page: https://www.vletta.com/producto/candy-2/ .
    Concerning the order display you need contact Woocommerce support or try this solution:
    http://stackoverflow.com/questions/22967571/woocommerce-displays-upsale-products-in-random-order-not-in-the-order-they-were

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 12:27

    Hello,

    Please add this code in custom.css:

    .product-images-slider {
        display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 12:24

    Hello,

    I just reuploaded theme files. Perhaps not all files were updated during your upload process.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 12:20

    Hello,

    Please check now.
    I’ve added “Home” item to “Two(Mobile Menu)” in Appearance > Menus:
    https://s3.amazonaws.com/fvd-data/notes/168674/1433848701-KFTNo1/screen.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 12:05

    Hello,

    Go to Theme Options > Shop > Enable “Sale” icon > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 10:35

    Hello,

    Yes, we’ll let you know.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 10:33

    Hello,

    You can contact Revolution Slider authors in comments section http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments and ask them how to make slider layers responsive. This is the plugin issue and not the theme.
    To hide arrows on mobiles add this code:

    @media (max-width: 480px) { .rev_slider_wrapper .tparrows.tp-leftarrow.default, .rev_slider_wrapper .tparrows.tp-rightarrow.default {
        display: none !important;
    } }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 10:29

    Hello,

    You can translate the text in woocommerce.po file in wp-content/languages/plugins ( http://docs.woothemes.com/document/woocommerce-localization/ > paragraph 6.Translating with PoEdit).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 9, 2015 at 10:07

    Hello,

    Soon we’ll release an update where that issue is to be fixed.
    Please wait a little.

    Thank you for understanding.

    Regards,
    Eva Kemp.

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    Viewing 14,700 results - 14,671 through 14,700 (of 31,382 total)
Viewing 30 posts - 14,671 through 14,700 (of 31,382 total)
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