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VC teaser not visible on post - by frogsandbears

This topic has 4 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: frogsandbears
    frogsandbears
    Participant
    May 27, 2015 at 19:44

    Dear Madam/Sir,
    could you please check why VC teaser is not visible any longer after plug in update?

    Thank you,
    Katja

    Please, contact administrator
    for this information.
    #66448 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 27, 2015 at 20:37

    Hello,

    Try to disable third-party plugins, very likely one of them caused issue.

    Regards,
    Robert Hall.

    #66458 Copied
    Avatar: frogsandbears
    frogsandbears
    Participant
    June 9, 2015 at 12:41

    Dear Robert,
    I tried to deactivate the plugins as you advised but the teaser still is not available.
    Could you please if you could think of another solution?

    Thank you,
    Katja

    #68805 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 9, 2015 at 14:51

    Hello,

    Go to Posts > edit a post > select Excerpt in Screen Options at the top:
    http://storage4.static.itmages.com/i/15/0609/h_1433857717_5109604_7816da6497.png
    and add an excerpt of the post under the text editor:
    http://storage4.static.itmages.com/i/15/0609/h_1433857824_3639322_ee01b11dab.png

    Regards,
    Eva Kemp.

    #68869 Copied
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