Hello,

For now RTL version isn’t available for our theme that’s why there may be some issues.
If you want to add links to slides or layers refer to this article:
https://www.themepunch.com/faq/how-to-hyperlink-slides-and-layers/

Regards,
Eva Kemp.

Hello,

FTP credentials are incorrect. Check them.
Have you edited top-bar.php file or any header php file?
As for the font, try to upload all font variants with extensions .woff, .eot and others. Read more here https://help.webflow.com/article/list-of-font-file-types-for-maximum-browser-support

Regards,
Eva Kemp.

Hello,

You’re using old theme version. Update it to 3.5.3 version https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 .
Before update delete “woocommerce” folder in the directory wp-content/themes/blanco/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

If you modified original theme files then they’ll be overwritten. You need create child theme https://codex.wordpress.org/Child_Themes and make all changes there. Please note you must delete “woocommerce” folder in the theme directory wp-content/themes/royal/, not in wp-content/plugins and reupload it from the theme package in royal folder, not from the woocommerce plugin folder.

Translations will be kept if you just overwrite theme files, but do not delete old folder and upload a new one, just overwrite it!

Regards,
Eva Kemp.

Hello,

Please give us access to files editor in Appearance > Editor, as now we can’t see this option in your WP Dashboard.

Thank you.
Regards,
Eva Kemp.

Hello,

If you mean rtl version, for now it’s not supported. Please take our apologies.

Regards,
Eva Kemp.

Hello,

To change grey background in the footer you need edit the code that you added in your style.css file in the child theme:

.footer-top.footer-top-2 {
    background: #eee;
}

As for the blockquote in the footer, it’s added in static block “foot1 left”. To remove it you can delete the widget in Appearance > Widgets > “Footer 2” area.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

Seems there is incompatibility of that plugin with the theme.
We don’t guarantee full compatibility with 3rd-party plugins.
You can contact our customization service to fix this issue https://www.8theme.com/customization-services/

Regards,
Eva Kemp.

Hello,

No problem. Glad to hear you’ve figured it out )

Regards,
Eva Kemp.

Hello,

Such issue hasn’t happened to our other clients and our test sites work properly.
Maybe the problem is related to your server or database. Ask your hosting provider support to check error_log files to investigate the issue.

Regards,
Eva Kemp.

Hello,

Please try this css code:

.woocommerce-LoopProduct-link .wr-c, .pagination-cubic {
    display: none;
}
.after-shop-loop .pagination-cubic {
    display: block !important;
}

Regards,
Eva Kemp.

Hello,

We checked the issue on different PC’s and Mac OS and didn’t get it, we see arrows when hovering the image.

Try to check on different PC’s and reply back.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.