Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 21:01
Hello,
You can find Instagram widget in Appearance > Widgets.
Provide us with the links to your social pages and give us access to your FTP account and we’ll edit the code for you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 20:57
Hello @EDavis99,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 20:57
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 20:56
Hello,
Please provide us with the link to your Shop page and give us wp-admin panel credentials in Private Content.
Also if you use child theme you should write only the code for the element you want to modify and don’t copy whole parent style.css.
So please edit your files and check the site after that.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:51
Hello,
On our demo site images are uploaded with dimensions 1200px × 470px for blog posts.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:50
Hello,
You need update Ultimate Addons for Visual Composer plugin to 3.13.1 version. This bug was fixed by the plugin authors in this version. Please download it here: https://www.8theme.com/download-plugins/
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:47
Hello,
We’re sorry for a delay.
I’ve added this code in CSS block of Visual Composer editor in your home page:
@media only screen and (max-width: 992px) {
.banner {
margin-bottom: -150px !important;
}}
Please clear browser cache and check it now.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:20
Hello,
We can’t access wp-admin panel getting this error:
Error: Your account has been locked.
Please give us permissions to enter wp-admin panel.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:17
Hello,
You can install Boxed Sidebar template in Theme Options > Import/Export.
Unfortunately there is no such default widget. You need find it yourself to achieve what you want.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 12:15
Hello,
You provided us with the link to cpanel, but we need access WordPress admin panel, the link should be uforglemmelig.no/wp-admin.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 10:41
Hello,
Please provide us with wp-admin panel credentials as well.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 10:39
Hello,
The reason is you selected to show slider on Portfolio page in wp-admin panel > Pages > Portfolio: http://storage2.static.itmages.com/i/15/0717/h_1437125825_7170794_0ab99d3f8f.png
You need change it to “No slider” and save the page.
Then you’ll get breadcrumbs image. You can change it in 8Theme Options > General > Header Settings > Breadcrumbs background.
Also we recommend you to update the theme to the latest version and Woocommerce as well. Also update WordPress.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 10:22
Hello,
We also need wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 10:17
Hello,
Sorry for a long delay.
Unfortunately that feature isn’t related to our theme, but to Visual Composer editor as they don’t have rtl support. Please take our apologies but we aren’t able to help you in this situation. You have to contact VC authors http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments and ask if they are planning to implement rtl support to their plugin.
Thank you for understanding.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 17, 2015 at 10:14
Hello,
I’ve edited your home page and selected “Without Sidebar” for “Sidebar Position” and disabled “Show Page Heading” option in the right side of the editor in “Page Layout” box. Please check your home page now.
