Forum Replies Created

Viewing 30 posts - 13,111 through 13,140 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 16:00

    Hello,

    You selected a menu for “Main menu (right)” in Appearance > Menus > Manage Locations tab. I’ve removed it and now you have only one menu. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:55

    Hello,

    roku.com site uses different font family and not FontAwesome that our theme does. So we can’t add the same icon as on this site. Sorry.
    To change color of the icon use this code in child style.css:

    .cart-bag .ico-sum::before {
        color: red !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:47

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:45

    Hello,

    Please use this code in custom.css:

    .product-categories .open-this {
       top: 4px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 15:26

    Hello,

    I’ve added this code in Theme Options > Custom CSS:

    .navbar {
        padding: 10px 0px !important;
    }
    .page-content {
        margin-top: 10px !important;
    }

    Please check your header now.
    And this code for the image in mobile device:

    .wp-image-17399 {
        width: 30% !important;
    }

    Also please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 14:37

    Hello,

    Are you talking about this shadow at borders?
    http://storage1.static.itmages.com/i/15/0721/h_1437485581_2568572_941ca4d2cc.png
    If so you can use this code in custom.css:

    .menu .nav-sublist-dropdown {
       border: 5px solid #F5F5F5 !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 13:51

    Hello,

    You’re welcome.
    Glad the issue has been fixed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 13:51

    Hello,

    To change background color for drop down menu please add this code in custom.css:

    .menu .nav-sublist-dropdown {
       background-color: green !important;
    }

    You disabled top bar in Theme Options > Header and Register link wasn’t shown. I’ve enabled it. Please check it now. You should be non-logged in to your wp-admin panel to check register link on the site.

    Could you please show a screenshot what Box Shadow you mean?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 13:39

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 13:38

    Hello,

    I’ve set Sidebar Position to “Without Sidebar” in your home page editor in “Page layout” box.

    Please check your products now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 12:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 12:02

    Hello,

    You’re using old plugins versions. Please update them https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:57

    Hello,

    Did you translate the text? If no, please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:52

    Hello,

    I added the product “Inspire One Advanced Antenna Kit” from home page to the cart. It appeared in the cart widget in the header. I clicked the button “View Cart” from the pop up window of the top cart widget and was redirected to Cart page where the product was present http://storage2.static.itmages.com/i/15/0721/h_1437475842_5551096_c2934db8d9.png . Then I clicked “Proceed to Checkout” button and was redirected to Checkout page which also works perfectly: http://storage4.static.itmages.com/i/15/0721/h_1437475891_8528168_9a61b4dcf8.png .
    So please try to use other browser and check your products again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:42

    Hello,

    Please check if your browser is updated. Also you may reinstall the browser and check your site after that.
    Also try to clear DNS cache:
    https://www.whatsmydns.net/flush-dns.html

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:37

    Hello,

    I’ve reuploaded files for Revolution Slider plugin.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:36

    Hello @witchcraftz,

    Please take our apologies but such form isn’t included in Woopress theme and it requires additional customization in the theme files. If you have necessary skills you may try to edit the code yourself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:31

    Hello,

    Please add this code in custom.css:

    blockquote.testimonials-text, .toggle-block.bordered .toggle-element .toggle-content {
      color: black !important;
    }

    Do you want to change color for list blocks to grey or keep it black and change other content to black color?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:26

    Hello,

    Menu background color can be changed in Theme Options > Color Scheme > Menu Background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 11:23

    Hello,

    We can’t log in to your wp-admin panel. Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:47

    Hello,

    I’ve added this code in Theme Options > Custom CSS:

    .footer-product .yith-wcwl-add-to-wishlist {
       margin-top: -6px !important;
    }

    Please clear browser cache and check Wishlist button now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:42

    Hello,

    In this case you have to contact Woocommerce support team concerning the woocommerce backend issue. Also try to disable 3rd-party plugins and check product editor after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:37

    Hello,

    If you built your site with the help of those plugins then you can’t disable them because your content will be messed. In this case you may try to recreate your pages and use only default WordPress text editor instead of the plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:35

    Hello,

    Please update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:32

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:31

    Hello,

    This error is related to your server configuration. You need contact your hosting provider. Please read these articles:
    https://wordpress.org/support/topic/an-appropriate-representation-of-the-requested-resource-wp-adminoptionsphp
    https://www.tipsandtricks-hq.com/apache-mod-security-update-how-to-fix-error-406-or-not-acceptable-issue-259

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 21, 2015 at 10:25

    Hello,

    I’ve added this code in Theme Options > Custom CSS:

    .product-categories > li > a {
        padding-top: 8px !important;
        padding-bottom: 8px !important;
    }

    Please check sidebar now.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 13,111 through 13,140 (of 31,382 total)
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