Return to previous page

Add to cart not working on main page - by olsenconsult

This topic has 7 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

olsenconsult

Participant

July 20, 2015 at 14:29

Add to cart button not working on main page after upgrade to newest version.

http://prntscr.com/7utzrf

When i press add to cart, it will show the green “v” sign, but it will reload and go to main page again. Nothing added into cart. Works fine on other product pages.

site url. http://fpvlr.com

Please advice 🙂

#75993 Copied

6 Answers

Stan Russell

Participant

July 20, 2015 at 15:41

Hello,

please update Woocommerce and other required plugins to latest versions and check your site. You can download them here: http://www.8theme.com/download-plugins/
If this will not help – please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#76003 Copied

olsenconsult

Participant

July 20, 2015 at 16:50

All plugin related to woocommerce updated.

Please take a look at if when you have time.

Admin login in private section.

Please, contact administrator
for this information.

#76016 Copied

Eva Kemp

Support staff

July 20, 2015 at 19:12

Hello,

I’ve just checked “Add to Cart” button on your home page and a product has been added to the cart successfully. You can check it in the cart widget in the header:
http://storage3.static.itmages.com/i/15/0720/h_1437415934_8376689_0309f35658.png
Please clear browser cache and check once again.

Regards,
Eva Kemp.

#76071 Copied

olsenconsult

Participant

July 20, 2015 at 19:13

Hello,

Yes that is correct. When you press “Checkout” it will reload the page – and no items are shown in cart.

#76075 Copied

olsenconsult

Participant

July 21, 2015 at 10:27

Could you check that please?

Items are successfully added to cart from the front page product. But
when you press “Checkout” it will reload the page – and no items are shown in cart.

Products from other product pages are added to cart, so it seems like a problem only when adding products on front page.

#76149 Copied

Eva Kemp

Support staff

July 21, 2015 at 11:52

Hello,

I added the product “Inspire One Advanced Antenna Kit” from home page to the cart. It appeared in the cart widget in the header. I clicked the button “View Cart” from the pop up window of the top cart widget and was redirected to Cart page where the product was present http://storage2.static.itmages.com/i/15/0721/h_1437475842_5551096_c2934db8d9.png . Then I clicked “Proceed to Checkout” button and was redirected to Checkout page which also works perfectly: http://storage4.static.itmages.com/i/15/0721/h_1437475891_8528168_9a61b4dcf8.png .
So please try to use other browser and check your products again.

Thank you.
Regards,
Eva Kemp.

#76189 Copied
Viewing 7 results - 1 through 7 (of 7 total)