Hello @kaha,

Please give us a link you want to insert for Facebook social media icon.

Regards,
Eva Kemp.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

Please ask hosting provider to increase memory limit to 128M.

Thank you.

Regards,
Eva Kemp.

Hello,

Delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload it from a new theme package.

Regards,
Eva Kemp.

Hello,

There is an error “Fatal error: Allowed memory size of 67108864 bytes exhausted”. You need contact your hosting provider and ask them to increase memory_limit value.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

I’ve imported demo content and you can find demo home page in wp-admin panel > Pages > the page called “Home”.

As I see Wishlist page is working:
http://storage4.static.itmages.com/i/15/0817/h_1439826115_8161882_48a90ecff3.png
Please clarify the issue with more details.

Regards,
Eva Kemp.

Hello,

Sorry, but we don’t have statistics concerning what plugins are mostly used by the clients.
You should decide it on your own.

Thank you for understanding.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

The reason is you need description to menu items in Appearance > Menus:
http://storage3.static.itmages.com/i/15/0817/h_1439820102_8897594_58b78f2e70.png
Remove it from all menu items.

Regards,
Eva Kemp.

Hello,

We modified cart function to work with ajax in the latest theme versions. As I see you’re using very old theme version. You need update it.

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

We can’t log in with the provided details.
Please check them and provide us with FTP credentials as well.

Thank you.

Regards,
Eva Kemp.

Hello,

You need create a custom sidebar https://www.8theme.com/demo/docs/woopress/#!/9_widgets_custom_widget_areas and add Pages widget into there. Exclude pages ids in the settings you don’t want to show and then edit your static block, select Widgetised Sidebar element in VC editor and choose your custom sidebar.

Regards,
Eva Kemp.

Hello,

We can’t connect to a server via FTP getting these errors:
Error: Connection timed out
Error: Could not connect to server

Please check it.

Regards,
Eva Kemp.

Hello,

To show your image on mobile add this code in custom css:

@media only screen and (max-width: 992px){ .tbs.blog-description {
    display: block !important;
}}

I’ve checked your site in Firefox browser and the image is shown:
http://storage2.static.itmages.com/i/15/0817/h_1439810516_9287446_03a0408995.png
Is your browser updated?

Regards,
Eva Kemp.