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Problem with display of woocommerce Product page Tabs for mobile

This topic has 4 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: tosnu
    tosnu
    Participant
    August 17, 2015 at 18:28

    Hi,

    On the safari Mobile responsive browser, We are seeing that when a product page is initially loaded the content for all the different product tabs are displayed below the tab headings. Which doesn’t seem correct. Is this a bug?

    Then, when a particular TAB is selected only that TAB’s content is displayed, as expected.

    Please, contact administrator
    for this information.
    #80491 Copied Theme version: 2.0 WooCommerce version: 2.3.8
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 18:45

    Hello,

    Sorry, but I don’t see any issues with tabs. Could you please show a screenshot?

    Regards,
    Eva Kemp.

    #80495 Copied
    Avatar: tosnu
    tosnu
    Participant
    August 17, 2015 at 19:11

    see here for example of the problem: http://tinypic.com/r/15vwvs/8

    #80500 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 19:23

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #80504 Copied
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