AJAX Warning and accordion problem - by cardinalno

This topic has 6 replies, 2 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

  • Avatar: cardinalno
    cardinalno
    Participant
    August 16, 2015 at 17:55

    Hi with the new version of Royal we have some problem:
    – AJAX Problem please see private link
    – Accordion problem …when we expand a section, the section will expand in the end af all accordion section

    please check the page in private section

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 10:08

    Hello,

    Could you please clarify the issues with more details?
    What problems are you experiencing on your site? How can we replicate them?
    Provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: cardinalno
    cardinalno
    Participant
    August 17, 2015 at 10:48

    hi for the second one if you try to this page http://www.cardinalno.com/shop/product-category/clothing/mikado-jacquard-mini-dress/

    we have 4 sections(accordion) e.g if you open description the texts is open after site & FIT and not after DEscription

    for the first one please check “query monitor” on the top bar(administrative site)

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 13:05

    Hello,

    We can’t log in with the provided details.
    Please check them and provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: cardinalno
    cardinalno
    Participant
    August 17, 2015 at 14:44

    Hi see below the credentials…

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2015 at 16:53

    Hello,

    1. That is not an error, but warning and as you can see it’s referred to WordPress file wp-includes/plugin.php, not the theme.

    2. I’ve edited tabs.php file in wp-content/themes/royal/woocommerce/single-product/tabs directory. Please check the tabs on single product pages now.

    Regards,
    Eva Kemp.

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