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Viewing 30 posts - 11,821 through 11,850 (of 31,382 total)

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Eva Kemp

Participant

August 26, 2015 at 11:48

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Eva Kemp.

#82392 Copied In reply to: all icons don't show right on Chrome

Eva Kemp

Participant

August 26, 2015 at 10:48

Hello,

Go to Theme Options > Single Product Page > Custom Tab title, remove the content for it.
To remove “Additional Information” tab please refer to Woocommerce documentation:
http://docs.woothemes.com/document/editing-product-data-tabs/

Regards,
Eva Kemp.

#82366 Copied In reply to: Disable additional option

Eva Kemp

Participant

August 26, 2015 at 10:46

Hello,

You’re welcome.

Regards,
Eva Kemp.

#82363 Copied In reply to: Header

Eva Kemp

Participant

August 26, 2015 at 10:46

Hello,

Here is the error I’m getting when trying to connect:
http://storage9.static.itmages.com/i/15/0826/h_1440582323_7053658_adf767ba26.png
Are there any special settings needed?

Regards,
Eva Kemp.

#82362 Copied In reply to: Change colour of Captcha block?

Eva Kemp

Participant

August 26, 2015 at 10:44

Hello,

Please refer to these articles:
http://support.viewbook.com/entries/200539-How-do-I-add-an-Icon-and-link-to-my-Twitter-Facebook-etc-pages-
https://weebly.zendesk.com/hc/en-us/articles/202081836-Add-a-Facebook-Like-Button-to-Your-Site

Regards,
Eva Kemp.

#82360 Copied In reply to: How to add just a facebook icon with link in the header

Eva Kemp

Participant

August 26, 2015 at 10:41

Hello,

Please provide us with FTP credentials in Private Content.
Have you made any changes in the theme files?

Regards,
Eva Kemp.

#82358 Copied In reply to: customer orders in "My Account"
Eva Kemp

Participant

August 26, 2015 at 10:37
Hello,

Try to use this css code:

.opc_order_review .product-quantity { margin-right: 40px; } .opc_order_review .product-details, #order_review .product-remove { padding-top: 10px; } .opc_order_review td.product-total { padding-top: 30px; }

Regards,
Eva Kemp.
#82357 Copied In reply to: Small design issue with WooCommerce Onepage-Checkout plugin?
Eva Kemp

Participant

August 26, 2015 at 10:12

Hello,

Try to disabled “Fixed navigation” in Theme Options and check your site after that.

Regards,
Eva Kemp.

#82349 Copied In reply to: Slider doesn't work on a mobile version

Eva Kemp

Participant

August 26, 2015 at 10:07

Hello,

Sorry, but I don’t see any issues:
http://storage2.static.itmages.com/i/15/0826/h_1440579939_2860795_347028313d.png
Try to clear browser cache and check again.

Regards,
Eva Kemp.

#82347 Copied In reply to: Related and Up-sell product position
Eva Kemp

Participant

August 26, 2015 at 10:04
Hello,

1. There is no screenshot of yours. Please resend it.

2. Go to Appearance > Widgets and add empty “Text” widget into “Left Side top bar area”.

3. Add this code in custom.css:

.header-type-6 .header .tbs span { display: none; }

4. Please show a screenshot of the issue and describe with more details what you want to achieve.

Regards,
Eva Kemp.
#82345 Copied In reply to: Site Title Frozen only on WooPress Theme
Eva Kemp

Participant

August 26, 2015 at 10:00

Hello,

Please update the theme to the latest version 2.4.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#82344 Copied In reply to: WP Bakery Visual Composer And Woopress 8theme Compatiblity Issues

Eva Kemp

Participant

August 26, 2015 at 09:59

Hello,

Sorry, but you have to contact the plugin author concerning this issue.

Regards,
Eva Kemp.

#82343 Copied In reply to: Shortcode for Video

Eva Kemp

Participant

August 26, 2015 at 09:58

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#82342 Copied In reply to: Change colour of Captcha block?

Eva Kemp

Participant

August 26, 2015 at 09:49

Hello,

You need add “8theme – Static Block” widget into “Footer 1” or “Footer 2” area in Appearance > Widgets and select your block in there.

Regards,
Eva Kemp.

#82340 Copied In reply to: Footer is missing on pages

Eva Kemp

Participant

August 26, 2015 at 09:47

Hello,

You’re welcome.

Regards,
Eva Kemp.

#82338 Copied In reply to: Adding New Product Tabs

Eva Kemp

Participant

August 26, 2015 at 09:46

Hello,

You’re welcome.

Regards,
Eva Kemp.

#82336 Copied In reply to: Some words don't translate

Eva Kemp

Participant

August 26, 2015 at 08:42

Hello,

We’ve sent theme archive to your email address.
Please check it.

Regards,
Eva Kemp.

#82312 Copied In reply to: Mobile Menu Loads In
Eva Kemp

Participant

August 26, 2015 at 08:40
Hello,

To remove logo on specific pages you need add this code in CSS block of Visual Composer editor in the page editor:

.header-logo { display: none; }

Please provide us with a page link where you’re trying to center an image.

Regards,
Eva Kemp.
#82311 Copied In reply to: Possible fix to center images + Can we remove logo on specific pages
Eva Kemp

Participant

August 26, 2015 at 08:37

Hello,

I’ve checked your site and haven’t seen any issues:
http://storage9.static.itmages.com/i/15/0826/h_1440574458_6708786_f94e8f7016.png
http://storage2.static.itmages.com/i/15/0826/h_1440574485_3230677_3551b63977.png

What device are you checking in?

Regards,
Eva Kemp.

#82310 Copied In reply to: How to remove "surname" from contact box?

Eva Kemp

Participant

August 26, 2015 at 08:32

Hello,

As I see you’ve changed the link to http://www.ultratrailinfrance.com/fr/accueil/ , so I’ve edited it in Menu settings too: http://storage9.static.itmages.com/i/15/0826/h_1440574289_8451111_e95bed800d.png .
Check the menu now.

Regards,
Eva Kemp.

#82309 Copied In reply to: Footer not displaying correctly + menu one link not working

Eva Kemp

Participant

August 26, 2015 at 08:28

Hello,

Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

Regards,
Eva Kemp.

#82308 Copied In reply to: Product image gallery showing all on one page

Eva Kemp

Participant

August 26, 2015 at 08:27

Hello,

Please create a back up of your site and database. After that we’ll reupload theme files. It would be better if you don’t do anything in wp-admin panel during the reupload process.

Thank you.
Regards,
Eva Kemp.

#82307 Copied In reply to: Homeage not working well on mobile devices?

Eva Kemp

Participant

August 26, 2015 at 08:25

Hello,

Please specify what plugins you need and we’ll send them to your email address.

Regards,
Eva Kemp.

#82306 Copied In reply to: On clicking "Download plugins" page I am getting logged out

Eva Kemp

Participant

August 26, 2015 at 08:24

Hello,

Please specify what error you’re getting and provide us with correct wp-admin panel credentials.

Regards,
Eva Kemp.

#82305 Copied In reply to: DOUBLE CHECKOUT BUTTONS AND DOUBLE PAYMENT METHODS

Eva Kemp

Participant

August 26, 2015 at 08:20

Hello,

Please provide us with FTP credentials in private content.
May we reupload the theme?

Regards,
Eva Kemp.

#82304 Copied In reply to: URGENT: Big theme problems!

Eva Kemp

Participant

August 26, 2015 at 08:18

Hello,

To remove white space I’ve added margin value in the row settings in “About” page:
http://storage6.static.itmages.com/i/15/0826/h_1440572956_1123596_9f5db10544.png
and this code in CSS block:
http://storage9.static.itmages.com/i/15/0826/h_1440573004_4743308_8ad99efa7b.png

I’ve added margin values for the columns of banners:
http://storage3.static.itmages.com/i/15/0826/h_1440573479_6061595_a9a1e54f51.png
Please check them now.

Regards,
Eva Kemp.

#82303 Copied In reply to: = ABOUT PAGE =

Eva Kemp

Participant

August 25, 2015 at 18:56

Hello,

Please update Revolution Slider to 5.0.4.1 version https://www.8theme.com/download-plugins/ .

Regards,
Eva Kemp.

#82268 Copied In reply to: The revolution slider is not showing up on 2.1 update

Eva Kemp

Participant

August 25, 2015 at 18:56

Hello @isaac_mx,

You’re welcome.

Regards,
Eva Kemp.

#82267 Copied In reply to: Revolution Slider shows instead breadcrumbs

Eva Kemp

Participant

August 25, 2015 at 18:41

Hello,

May we reupload the theme?

Regards,
Eva Kemp.

#82263 Copied In reply to: Homeage not working well on mobile devices?

Eva Kemp

Participant

August 25, 2015 at 16:37

Hello,

Those texts can be found in default.po in wp-content/themes/woopress/languages directory. Please make sure you copied all content to your .po file.

Regards,
Eva Kemp.

#82250 Copied In reply to: Some words don't translate
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Viewing 11,850 results - 11,821 through 11,850 (of 31,382 total)

Viewing 30 posts - 11,821 through 11,850 (of 31,382 total)

← 1 2 3 … 394 395 396 … 1,045 1,046 1,047 →

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