Hello,
I’ve installed Woopress theme and imported base demo content. Please check your site now.
Regards,
Eva Kemp.
Hello,
I’ve installed Woopress theme and imported base demo content. Please check your site now.
Regards,
Eva Kemp.
Hello,
Seems like GD library isn’t installed on your server. Please check it with your hosting provider and ask them to install it.
Regards,
Eva Kemp.
Hello @AAWebZA,
Ok, let us know if further assistance is needed.
Regards,
Eva Kemp.
Hello,
I enabled plugin again and cleared “cache” folder in wp-content directory. Please clear browser cache and check the Checkout page now.
Regards,
Eva Kemp.
Hello,
Please try to install demo templates now.
Thank you.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello @AAWebZA,
The issue has been fixed.
Please check your site now.
Regards,
Eva Kemp.
Hello,
Do you want to download old version of the Royal theme or your old “royal” folder that I renamed?
Could you please clarify what you want to do?
Regards,
Eva Kemp.
Hello @AAWebZA,
Please give us access to wp-admin panel.
Regards,
Eva Kemp.
Hello,
We’ve sent import.php file to your email address, which you need to overwrite.
After that try to install demo templates.
Regards,
Eva Kemp.
Hello,
FTP credentials are incorrect. Please check them.
Regards,
Eva Kemp.
Hello,
You need add Text widget with content [share] into “Left Side top bar area” in Appearance > Widgets. Please try it.
Regards,
Eva Kemp.
Hello,
You can translate that text in wp-content/themes/woopress/woocommerce/cart/shipping-calculator.php (line 22).
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
I’ve renamed old theme folder to “royal_old” in wp-content/themes directory and uploaded the original version. Now shop page is shown fine. Please check it.
Regards,
Eva Kemp.
Hello,
I’ve imported base demo content. Please check your site.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Eva Kemp.
Hello,
I don’t see any notices in your wp-admin panel.
Have you resolved the issue?
Regards,
Eva Kemp.
Hello @AAWebZA,
Please try to install demo templates now.
Regards,
Eva Kemp.
Hello,
I checked the Checkout page in other language and it’s working fine:
http://storage8.static.itmages.com/i/15/0909/h_1441790904_3023316_cf2463a2ba.png
and the order was completed:
http://storage2.static.itmages.com/i/15/0909/h_1441790971_6930552_04a3e589f4.png
Try to disable W3 Total Cache plugin and clear “cache” folder via FTP in wp-content directory, and check your site (also clear browser cache and cookies).
Regards,
Eva Kemp.
Hello,
You can create one page menu as described in the documentation:
https://www.8theme.com/demo/docs/royal/#!/3_one_page
Regards,
Eva Kemp.
Hello,
Please resolve the issue with WPML that you were notified in this topic https://www.8theme.com/topic/translate-custom-tab-single-product-page/ . After that contact us.
Thank you.
Regards,
Eva Kemp.
Hello,
Please give us full access to wp-admin panel, not only to My Account page.
Thank you.
Regards,
Eva Kemp.
Hello,
The error on screenshot is related to the file wp-content/plugins/wpml-string-translation/res/js/scripts.js. You have to contact WPML concerning it.
Sorry.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
The issue has been fixed.
Please check.
Regards,
Eva Kemp.
Hello,
Now we can’t log in to wp-admin panel. Have you changed the credentials?
Regards,
Eva Kemp.
Hello @the-kreatives,
I’ve updated Ultimate VC Addons plugin. Please try to change Google font in Theme Options now.
Regards,
Eva Kemp.
Hello,
Your wp-admin panel credentials are incorrect. Also the problem is caused by Captcha plugin that you installed. Deactivate it and check “lost password” link after that (clear browser cache before).
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials.
Thank you.
Regards,
Eva Kemp.