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Trouble importing demo content - by Alisea34

This topic has 10 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

Alisea34

Participant

September 5, 2015 at 18:59

After 3 uploaded template Royal with WP 4.3 and follow the instructions, the installation of the database went well. However, I can not load the different versions and no appearance of “all done Have fun! and the three messages (green band) revolution slider, version options.
Finally, revolution slider base template and the parallax images do not function while the visual dial shows. In the forum, other people seem to encounter a similar problem
Thanks for your help

Please, contact administrator
for this information.

#84842 Copied Theme version: latest WooCommerce version: 2.4.6

9 Answers

Eva Kemp

Support staff

September 7, 2015 at 10:42

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#84988 Copied

Alisea34

Participant

September 7, 2015 at 11:44

In response to your email , attached to the FTP access codes that were already in my first request.
Thank you for your help because I would use more of your templates and operation is important .

Please, contact administrator
for this information.

#85013 Copied Theme version: Royal WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 7, 2015 at 12:36

Hello,

You provided us only with wp-admin panel details, but also need access to FTP account. If you don’t know where to find FTP credentials please ask your hosting provider and resend them to us.

Thank you.
Regards,
Eva Kemp.

#85031 Copied

Alisea34

Participant

September 8, 2015 at 08:35

Hello
These are access to FTP Site

Thank you to inform me of the problems encountered

Please, contact administrator
for this information.

#85264 Copied

Robert Hall

Support staff

September 8, 2015 at 08:43

Hello,

Please try to import theme now.

Regards,
Robert Hall.

#85268 Copied

Alisea34

Participant

September 8, 2015 at 20:58

thanks to your action I can now import the different themes … we progress. By cons still impossible to see the site in revolutions slider head and parallax images yet visible with visual editor.
Shop pages of e-commerce themes are not visible either.
you have all the access codes to FTP and wp-admin.

#85505 Copied Theme version: Royal

Eva Kemp

Support staff

September 9, 2015 at 09:28

Hello,

The issue has been fixed.
Please check.

Regards,
Eva Kemp.

#85574 Copied

Alisea34

Participant

September 9, 2015 at 17:12

Thank you for your action, now parallax images appear…
This leaves the “revolution sliders” and treat “page shop” to appear.
For revolution sliders in page head, only that of “one agency” appears and can be put on other themes, the others do not seem active, it probably missing photos.

#85733 Copied

Robert Hall

Support staff

September 9, 2015 at 17:28

Hello,

I’ve clicked on “Slideshow-auto” in slider option then resaved settings. http://prntscr.com/8efdz9
Please check now.

Regards,
Robert Hall.

#85736 Copied
Tagged: demo content, help, import, themes, trouble, woocommerce, wordpress
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