Forum Replies Created

Viewing 30 posts - 8,971 through 9,000 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 16:14

    Hello,

    Now we can access neither wp-admin panel not FTP account.

    Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 16:10

    Hello,

    Shortcode for new products displays slider.
    You can display products in grid using this shortcode [etheme_products ids="1, 2, 3, 4, 5" columns="4"], write your products ids instead of 1,2,3,4,5.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 14:08

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 14:04

    Hello,

    You can modify your translation in wp-content/themes/legenda/languages directory.

    Provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 14:02

    Hello,

    You need add subcategories to your product categories.

    To create menu with image please refer to our documentation:
    https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:58

    Hello,

    I’ve added this code in child style.css file:

    .menu > li.menu-item-has-children > a:after {
        content: "\f078";
        position: absolute;
        width: 100%;
        height: 50px;
        bottom: -20px;
        left: 0px;
        font-family: FontAwesome;
        margin-left: 10px;
        font-size: 10px !important;
    }

    Please check menu now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:43

    Hello,

    Sorry for a delay.
    The issue has been fixed.

    Please check fonts now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:29

    Hello,

    Please show a screenshot of the issue.
    I checked your site with https and all content was loaded.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:28

    Hello,

    We’re sorry for a delay.

    Unfortunately Blog page uses Main sidebar area by default. Other sidebar can’t be set for Posts page.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:25

    Hello,

    We’ll fix this issue in the next theme update.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:17

    Hello,

    We’re glad the issue has been resolved.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:09

    Hello,

    Go to Appearance > Widgets, add “8theme – Static Block” widget to “Footer 1” or “Footer 2” area, and choose your block from drop down menu in the widget settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:07

    Hello,

    Please take our apologies, but forum page uses default Main sidebar. It’s also related to default WordPress theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 11:01

    Hello,

    The strings are present in wp-content/languages/plugins/woocommerce-ru_RU.po file.

    Open your products page or product category page, clear browser cache and try to add product to cart.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 10:24

    Hello,

    I’ve disabled zoom effect and now images are changed.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 10:11

    Hello,

    Please provide us with FTP credentials in Private Content.
    Have you made any changes in the theme files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 10:05

    Hello,

    1. As I see the text is translated on your site:
    http://storage1.static.itmages.com/i/15/1109/h_1447057985_7497535_029b0665ce.png

    2. I’ve enabled the option “Ajax “Add To Cart”” in Theme Options > Single Product Page.
    Please clear browser cache and check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 09:09

    Hello,

    You’ve been replied in your other topic.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 9, 2015 at 09:08

    Hello,

    The error is caused by your server configuration.
    Please refer to this article:
    http://support.fruitfulcode.com/hc/en-us/articles/206203358-There-was-a-problem-with-your-action-Please-try-again-or-reload-the-page-

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 21:11

    Hello,

    I’ve disabled “Hard Crop” option in Woocommerce > Settings > Products > Display.
    Please clear browser cache and check zoom effect now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 21:03

    Hello,

    We’re glad you’ve resolved the issue.
    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 20:57

    Hello,

    You’re welcome.
    The message was added in Visual Composer editor in your home page, so I removed it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 20:56

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 20:55

    Hello,

    We’re glad you managed to resolve the issue.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 20:54

    Hello,

    Try to use this code in Theme Options > Styling > Custom CSS > Custom CSS for desktop:

    .tp-revslider-slidesli {
       width: 985px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 10:27

    Hello,

    Do you want to show product categories on home page?
    If so you can use this shortcode [etheme_product_categories number="12" parent="0" columns="4"]

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 10:22

    Hello,

    Glad you’ve managed to resolve the issue.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 10:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 10:15

    Hello,

    You need enable popup option in Theme Options > Promo Popup > enable all options, add popup content. Also enable top bar option in Theme Options > Header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 8, 2015 at 10:12

    Hello,

    Add this code in Global Custom CSS:

    .tab-content.tab-description h2 {
        display: none;
    }

    Regards,
    Eva Kemp.

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Viewing 30 posts - 8,971 through 9,000 (of 31,382 total)
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