Forum Replies Created

Viewing 30 posts - 8,491 through 8,520 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 19:33

    Hello,

    The credentials are incorrect. Please check them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 19:26

    Hello,

    As I see 4 products are shown on home page:
    http://storage2.static.itmages.com/i/15/1120/h_1448043957_3058078_b0cbb0340a.png

    When you resize browser window you should reload a page. Please test it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 19:24

    Hello,

    As I see your site is translated and the code in wp-config.php file is written correctly.
    Please clarify what you can’t translate.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 19:19

    Hello,

    You need also edit the file I told you previously to achieve what you want and remove the code for RSS icon. Sorry but we don’t have other icons.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 17:11

    Hello,

    You have to edit images in the directory wp-content/themes/crown_jules_diamonds.co.uk/images/assets, for example, to change hover color for Twitter icon edit twitter.png file with some image editor (like Photoshop).

    To add Instagram icon you need edit the file footer.php from line 13.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 17:03

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/xmarket/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 16:52

    Hello,

    Unfortunately there is still an error:
    Unable to determine IP address from host name
    The DNS server returned:
    Name Error: The domain name does not exist.

    Please let us know when the site is available for public.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 16:30

    Hello,

    This is not a theme question, but related to Woocommerce. Please read their article:
    https://docs.woothemes.com/document/shop-currency/ , the section “Multiple Currencies”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 16:27

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 16:25

    Hello,

    I’ve enabled Wishlist in YIT Plugins > Wishlist.
    Clear browser cache and check your site now.
    If you don’t want to use Wishlist, then just disable the plugin itself.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 12:22

    Hello,

    Sorry for a long delay.
    Please update Visual Composer plugin to 4.8.1 version https://www.8theme.com/download-plugins/ .
    After that check contact form.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 11:37

    Hello,

    You can use theme for other domain, but you’ll get support only for one site. If you want to receive support from us for other site too, then you have to purchase a separate license.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 11:34

    Hello @GrassNetwork,

    The code has been removed from your account.
    Now ask your client to register.

    You can create new topic in the forum Royal section http://storage3.static.itmages.com/i/15/1120/h_1448015648_2920971_eb3c6f579f.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 10:14

    Hello,

    Please refer to Woocommerce documentation:
    https://docs.woothemes.com/document/set-a-custom-add-to-cart-url-to-redirect-to/

    Concerning the menu you need create sub items for your parent menu item.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 10:10

    Hello,

    You can reorder the tabs Description, Reviews adding the code from Woocommerce documentation in functions.php file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 10:08

    Hello,

    Then you have to change path as described in the article:
    http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html

    Your hosting provider should help you with it. Sorry, but this is beyond our support scope as we are not a hosting company and we can’t know your server configuration.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 09:38

    Hello,

    As I see your wp-admin panel is working:
    http://storage3.static.itmages.com/i/15/1120/h_1448008684_1196936_62e0d0f6aa.png

    Please show a screenshot of the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 09:35

    Hello,

    Sorry, but you have to create variable products http://docs.woothemes.com/document/variable-product/ to set attributes for them. The attributes should be created in Products > Attributes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 20, 2015 at 09:32

    Hello,

    1. We used fonts “Raleway” and “Roboto”.

    2. To modify social icons you need edit the file wp-content/themes/royal/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    To add Instagram icon you need add this code after line 2010 in the same file:

    if($instagram == 1) {
    $html .= '
    <li>
    <a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
    <i class="ico-instagram"></i>
    <svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
    <circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
    </svg>
    </a>
    </li>
    ';
    }

    and

    'instagram' => 1 after line 1927.

    3. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .rev_slider hr {
        background-color: black !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 21:12

    Hello,

    There is no such list.
    You can ask us in the forum and we’ll give your the correct code.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:37

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    .categories-mask {
      display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:36

    Hello,

    In this case you need set sale price for your products.
    Please do this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:34

    Hello,

    You must rename default.custom.css file to custom.css in wp-content/themes/legenda directory.
    Please do this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:31

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:29

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .rev_slider_wrapper hr {
        display: block;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:21

    Hello,

    Go to Theme Options > Single Product Page > Enable slider for gallery images > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:18

    Hello,

    The template has been installed.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:07

    Hello,

    We’re glad the issue has been fixed.
    Let us know if further assistance is needed.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 20:05

    Hello,

    You’re welcome.
    We’d be thankful if you leave a comment on our site:
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976/comments

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 19, 2015 at 19:51

    Hello,

    Sorry, but still login credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

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    Viewing 8,520 results - 8,491 through 8,520 (of 31,382 total)
Viewing 30 posts - 8,491 through 8,520 (of 31,382 total)
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