Forum Replies Created

Viewing 30 posts - 7,351 through 7,380 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 18:47

    Hello,

    You need use other header type, try the 1st one or some other where top bar is present.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 16:56

    Hello,

    Now we can’t access wp-admin panel as setup-config file is loading. Are you reinstalling WordPress?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 16:55

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 15:43

    Hello,

    Please contact your hosting provider and ask them to change PHP Max Input Vars value from 1000 to 5000. After that check the menu.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 15:35

    Hello,

    Please update Visual Composer plugin https://www.8theme.com/download-plugins/ and check your site on mobile after that.

    There is no shortcode for payment icons. You may try to use some plugins.

    We recommend you to contact Woocommerce support regarding payment and shipping options as these are their configurations.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 15:15

    Hello,

    Sorry, but it’s a bit unclear.
    Are you unable to install Jewelry template?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 15:13

    Hello,

    Thank you for the screenshot.
    Unfortunately title can’t be replaced with alt text when sharing a page.
    As my colleague said “Alternative text (alt tag) is only meant to be shown when the image cannot be displayed”.

    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 15:02

    Hello,

    Concerning the categories in sidebar, I’ve added “Woocommerce Product Categories” widget into “Shop Sidebar” in Appearance > Widgets and set “Order by” as “Category Order” in the widget settings. Now you need drag your categories in Products > Categories and place them in the order you need. Please do this.

    Concerning the products tab, some plugin is causing the issue.
    Disable your plugins one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 14:07

    Hello,

    Please add this code in Custom CSS for desktop:

    .main-footer .footer-product {
        transform: translateY(45px);
        height: 45px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 14:05

    Hello,

    You need buy a license again http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 after your period is finished.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 13:55

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 13:54

    Hello,

    You need add empty Text widget into “Left Side top bar area” in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 13:50

    Hello @BlankM,

    Please take our apologies for a delay.
    We checked Portfolio page on our test site and didn’t see the same issue as on your site.
    Our developers didn’t make any changes concerning Portfolio in the theme update, so the update couldn’t affect this.
    As I see it happens only in Chrome browser, I couldn’t replicate the problem in other browsers.

    We’re very sorry, but for now we can’t give you the exact solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:19

    Hello,

    Please read how to activate Registration page:
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    You have set footer background color in Theme Options > Footer. Remove it and check footer after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:11

    Hello,

    Your site is giving “Internal Server Error”.
    Please check it with your hosting provider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:10

    Hello,

    You need set email address in Theme Options > Contact Form.
    To edit the form you need edit the file wp-content/themes/woopress/framwork/shortcodes.php (line 424, the section “! Contact form”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:07

    Hello,

    Have you selected your blog page as posts page in wp-admin panel > Settings > Reading?
    Have you created any posts in wp-admin panel > Posts?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:06

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:05

    Hello,

    Your site is showing “Server not found” error.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:04

    Hello,

    Please clarify the issue with more details.
    How can we replicate the problem?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 12:00

    Hello,

    Yes, you can select your Coming Soon page as a front page in wp-admin > Setings > Reading > Front page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:59

    Hello,

    Please provide correct domain name that you’re using.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:57

    Hello,

    You’re welcome.

    I’ve updated the theme for you. Please check it.

    Happy New Year to you too!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:56

    Hello,

    As I see your site is loading now:
    http://storage3.static.itmages.com/i/16/0104/h_1451904926_1576425_70f9e3c04f.png

    Please clarify how we can replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:52

    Hello,

    Please add this code in Theme Options > Custom CSS > Custom CSS for tablet:

    .footer-product {
        transform: translateY(45px);
        height: 45px;
    }
    .quick-view-popup .mfp-close {
        top: 0px !important;
        right: -42px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:39

    Hello,

    Did you install SSL certificate for domain internationalanabolics.com or for new.internationalanabolics.com?
    You should contact your hosting provider to configure SSL certificate correctly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:35

    Hello,

    We’re glad you managed to find the solution.

    Have a nice day!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:34

    Hello,

    Your site is unavailable.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:33

    Hello,

    Your site is unavailable.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 4, 2016 at 11:32

    Hello,

    Your site is giving error “Server not found”.
    Are there any issues on your server?

    Regards,
    Eva Kemp.

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    Viewing 7,380 results - 7,351 through 7,380 (of 31,382 total)
Viewing 30 posts - 7,351 through 7,380 (of 31,382 total)
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