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Viewing 30 posts - 7,111 through 7,140 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 12:41

    Hello,

    To translate theme strings you need edit .po file in the directory wp-content/themes/royal/languages.
    Please read our documentation:
    https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 12:38

    Hello @Boutik,

    1. I’ve edited shortcodes.php and theme-functions.php files to remove captcha for contact form. Please check it now.

    2. You can translate “No products were found” in the file wp-content/themes/royal/woocommerce/loop/no-products-found.php in line 16.

    3. Please check if purchase process is going the same way with default WordPress theme and let us know the result.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 12:12

    Hello,

    The problem persists only with your child theme. If you activate parent theme categories are shown.
    You need check configuration of the child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 11:42

    Hello,

    We provide support only for our theme, not to the plugins even if they are included in the theme package.
    If the problem persists with default WordPress theme too, then the issue is related to plugin.
    In your case it’s related to Woocommerce plugin and you have to contact their support team. Ask them to check issue with default theme, not with ours.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 11:28

    Hello,

    Sorry, but we can’t recommend 3rd-party plugins. You have to check them yourself.

    Regarding code addition, thank you for your suggestion, but might there be a way to implement the needed info just to all products in bulk?

    Unfortunately there is no such option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 11:21

    Hello,

    1. What image do you mean?
    As I see header is shown fine:
    http://storage8.static.itmages.com/i/16/0113/h_1452680081_9904865_82dabae345.png

    2. Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .page-content, .content-page {
       margin-top: 0px;
    }

    3. Our default demo logo has 298px * 65px. Try to vary your dimensions.

    4. You need use Essential Grid plugin http://essential.themepunch.com/documentation/ , create a separate page for your portfolio and use Essential Grid shortcode to display the content.

    5. Did you install demo content? Demo projects should be imported in Portfolio section and you can check how single project is created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 11:10

    Hello,

    Visual Composer new version is available for download https://www.8theme.com/download-plugins/ .
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 11:07

    Hello,

    Our demo footer is created in php file and if you edit it, the file will be overwritten after theme update.
    We recommend you to create footer in Static Block section using Visual Composer editor and not the way you’ve created it.
    Then add “8theme – Static Block” widget to “Footer 1” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:59

    Hello,

    The problem is caused by one of your plugins. Disable them one by one to find it out.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:53

    Hello,

    If you’re using Advanced Carousel element you have to add products one by one. I’ve made changes in your content.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:40

    Hello,

    I’ve set your image as background in the slider settings and removed the layer you added.
    Please check slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:28

    Hello,

    You can find that text in Woocommerce translation .po file.
    Check it in wp-content/languages/plugins directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:25

    Hello,

    Please add this code in Custom CSS for desktop:

    .product-information .cart button[type="submit"] {
      float: none;
      margin-left: 75px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:23

    Hello,

    You can add code from static block to your product description:
    http://storage5.static.itmages.com/i/16/0113/h_1452676919_3088081_f0b78e12a3.png
    Just copy Visual Composer code instead of using block shortcode.

    Unfortunately there is no possibility to add more than one popup window.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:19

    Hello,

    You just need to create your own footer in Static Block section.
    Then add “8theme – Static Block” widget to “Footer 1” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:17

    Hello,

    This is related to Woocommerce plugin, not to the theme.
    You may try the solution described in this article:
    https://a3rev.com/forums/topic/make-company-field-mandatory-on-checkout-page/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 10:01

    Hello,

    There is no such issue on our demo site.
    Please update the theme to 1.4 version and update all required plugins https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 09:55

    Hello,

    You’re welcome.
    Have a nice day too!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 09:52

    Hello,

    Please add this code in Global Custom CSS:

    .header-type-6.slider-overlap .header .menu-wrapper .menu > li > a:hover {
      color: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 09:47

    Hello,

    Could you please specify what hover effect you want to set for the button?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 09:26

    Hello,

    Sorry, but there is no such effect for images, it was set only for banners.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 13, 2016 at 09:17

    Hello,

    You can use one theme for different domains, but you’ll get support only for one domain.
    If you want to receive tech support for the second domain you have to buy a separate license.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 20:17

    Hello,

    You need to update the theme via FTP.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 20:09

    Hello,

    The problem was with odd </div> in your prefooter widget code. I’ve fixed the issue.
    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 19:30

    Hello,

    I’ve added the css code in custom css:

    .page-id-1473 .vc_btn3-container {
       display: none;
    }

    Clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 19:20

    Hello,

    I’ve reuploaded files for the newest theme version and renamed theme folder from legenda 2.10.0 to legenda. Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 18:57

    Hello @rsn8,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 18:51

    Hello @ceofvo,

    Here is the screenshot http://prntscr.com/9p8t3l how newsletter box is displaying on your site. Clear your browser cache before checking!

    a. Go to Products > Edit product > Linked products and choose Up-Sells http://prntscr.com/9p8wbv. Also you can add needed widgets in Appearance > Widgets > Single Product Page Sidebar.

    b. I’ve added the css code in your custom.css:

    .product-name, .add-to-container {
        text-align: center;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 16:58

    Hello @dougflo,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    January 12, 2016 at 16:33

    Hello @dougflo,

    I’ve removed Search Results page for you.
    Please check search form now.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 7,111 through 7,140 (of 31,382 total)
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