Hello,

Sorry, but this is related to Revolution Slider plugin.
We can’t affect it.

Regards,
Eva Kemp.

Hello,

WP admin credentials are incorrect. Please check them and provide us with FTP credentials.

Regards,
Eva Kemp.

Hello,

You can download the plugin here:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

Hello @Scuzzy76,

Purchase code for theme can’t be used for plugins.
All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

Hello,

Please try to check the work of GA with default WordPress theme. Try to add the code to Twenty Fifteen theme header.php.
Let us know the results.

Thank you.

Regards,
Eva Kemp.

Hello,

You can select List view in Theme Options > Products Page Layout > Products view mode.

Regards,
Eva Kemp.

Hello,

To remove “#undefined” link you need disable “Full page sections” option in home page editor on the right side.

I’ve added this code in Custom CSS for desktop:

.vc_custom_1453159768915 {
    margin-top: -50px !important;
}

.main-footer-1 .vc_row-has-fill > .vc_column_container > .vc_column-inner{
    padding-top: 0px;
    margin-top: -20px;
}

Please check your second footer now.

Regards,
Eva Kemp.

Hello,

There is update notice that Woopress 2.8 version is compatible with Woocommerce 2.5 version:
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

You can update the theme and Woocommerce.
Create a back up of your site before starting update process.

Regards,
Eva Kemp.

Hello,

You can create your own footer in Static Blocks section as described in the documentation https://www.8theme.com/demo/docs/royal/#!/9_footer .
To edit slider go to Revolution Slider in wp-admin panel > edit slider.

Regards,
Eva Kemp.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

After that check Ajax Add to Cart option.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

Sorry for a delay.
This file /wp-includes/js/zxcvbn.min.js is related to WordPress. You may refer to WordPress forum to find more information about it.
Please clarify where you want to disable captcha – on Contact or Register page.

Regards,
Eva Kemp.

Hello,

Unfortunately the bug with footer background color hasn’t been fixed yet.
Our developers are aware of it and will fix it as soon as possible.
Please take our apologies for inconveniences.

Regards,
Eva Kemp.

Hello,

Please show on a screenshot what space you want to remove and provide a link to your product page.

Regards,
Eva Kemp.

Hello,

Unfortunately one page menu doesn’t function on mobile.
You can create a separate menu for mobile in Appearance > Menus and mark it as “Mobile menu” so it’ll redirect to other pages. Or you can disable mobile menu.

Regards,
Eva Kemp.