Add to Card Ajax - by sande410 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: sande410
    sande410
    Participant
    January 30, 2016 at 00:10

    On the single product page, my “ADD TO CART” button is not functioning correctly. Once I select a package deal and click “Add to Cart,” the popup spins stays in a continuing circle and doesn’t proceed to the next step.
    https://www.dropbox.com/s/4w22rurhjn0boak/cart.jpg?dl=0

    – Doesn’t work on all browsers (Chorme randomly works)
    – Issue aplies to website and mobile version

    1) Is there a way to fix this ajax popup script/function? OR
    2) We can disable this function? Then if customers click “add to cart,” it will redirect them to the cart page?

    Can you provide steps to achieve 1 and 2? Also, if you have any other alternatives, that will be helpful too. Thank you.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2016 at 11:30

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    After that check Ajax Add to Cart option.

    Regards,
    Eva Kemp.

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