There is difference in the code between our custom tabs and default Woocommerce tabs.
A lot of code needs to be overwritten in Woocommerce files and it requires additional customization which is beyond our basic support scope, so in this case we can only move our custom tabs to be displayed first in priority.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 16:19
Hello,
Unfortunately it can’t be done the way you want.
We can only move custom tabs to be displayed first and default Woocommerce tabs after them.
Do you agree with it?
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 16:15
Hello,
Please show a page where the issue persists.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 16:14
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 15:20
Hello,
You’re using very old theme version, we recommend to update it.
You need move your customizations to child theme http://codex.wordpress.org/Child_Themes , after that you’ll be able to proceed with update.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 15:15
Hello,
You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/classico/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/classico/woocommerce directory and change the version to the current Woocommerce version that you’re using.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 14:12
Hello @superlativeemma,
I’ve reuploaded etheme.js file.
Please check menu now.
As I see you’ve already updated the theme to the latest version.
I’ve just updated Ultimate VC Addons and Woocommerce plugins.
Please check.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 12:09
Hello,
The same issues persist with default Woocommerce theme Storefront. Activate it in Appearance > Themes and check the site.
You have to contact Woocommerce support concerning it.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 11:58
Hello,
What is FTP host?
Also provide us with wp-admin panel credentials in Private Content.
Confirm you have created a backup.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 11:54
Hello,
Please add this code in custom.css file or child style.css:
How to create custom.css you can watch in this tutorial
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 11:29
Hello,
I’ve enabled the option “Translate the theme and plugins using WPML’s String Translation” in WPML > Theme and plugins localization. Clear browser cache and check translation now.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 11:18
Hello,
Try to set different sizes in Woocommerce > Settings > Products > Display and then regenerate thumbnails.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 11:09
Hello,
You need also edit the file wp-content/themes/legenda/framework/theme-functions.php, find the section “Send message from contact form” in line 1719 and add your fields there.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 10:12
Hello,
Sorry, but it requires additional customization in php files which is beyond our basic support scope.
If you have some knowledge you can edit files in child theme.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:56
Hello,
You’re welcome.
We’re glad the issues have been resolved.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:54
Hello,
You need write font family in custom.css or in child style.css for the elements you need.
Please clarify the issue with more details and how we can replicate it.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:34
Hello,
You should add the code in Theme Options > Custom CSS > Custom CSS for desktop.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:32
Hello,
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:31
Hello,
This is php code and it won’t work in css file.
You need add it to functions.php.
Regards,
Eva Kemp.
Eva Kemp
Participant
February 5, 2016 at 09:30
Hello,
Please add this code in Theme Options > Custom CSS > Global Custom CSS:
