Hello,

The credentials are correct for FTP, but not for wp-admin panel.
Please provide correct login details to WP Dashboard.

Thank you.

Regards,
Eva Kemp.

Hello,

We can’t connect via FTP getting the error:
“421 Too many connections (8 ) from this IP”
Please check FTP credentials or create new ones.

Thank you.

Regards,
Eva Kemp.

Hello,

It’s just a warning, not error. You can ignore the warning.
Is Visual Composer not working for you?

Regards,
Eva Kemp.

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

Hello,

Please provide FTP and wp-admin panel credentials in Private Content.

We’re sorry, but we can’t recommend any 3rd-party plugins as we can’t guarantee their full compatibility with the theme. You may test them yourself.

Regards,
Eva Kemp.

Hello,

As I see Screets Chat plugin is installed in your Dashboard and there is no any notice.
Concerning Visual Composer as you can see warning is related to the plugin Clef. Try to disable it and check VC editor after that.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

You need contact your hosting provider support and ask them to increase memory_limit value.
After that try to install demo data.

Regards,
Eva Kemp.

Hello,

Sorry for a delay.
There are errors on your site that fonts can’t be found http://prntscr.com/a1t782 , but they are present in your site folder.
In this case you need contact your hosting provider support to resolve this issue and investigate why some fonts files can’t be recognized by your server.

Regards,
Eva Kemp.

Hello,

I’ve updated Woocommerce .po file woocommerce-fr_FR.po in the directory /wp-content/languages/plugins.
Please clear browser cache and check the translation now.
To update sources I used woocommerce.pot in the plugin directory woocommerce/i18n/languages/.

Regards,
Eva Kemp.

Hello,

I’ve added this code in Global Custom CSS:

.carousel-area .owl-controls {
    opacity: 1;
}

Please check products now.

Regards,
Eva Kemp.

Hello,

Please provide us with WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

1. Please read here how to add image to menu:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

2. Please show a screenshot where you see it as on your site I don’t see any menu images.

Regards,
Eva Kemp.

Hello,

What is your site name?
Please provide us with wp-admin url.

Regards,
Eva Kemp.

Hello,

You can add Custom Link item to the menu instead of Page, write navigation label “Shop” and use # for url. The item won’t be clickable.

Regards,
Eva Kemp.