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Numerous bugs/issues with IDStore v4.0 - by miriamroberts

This topic has 8 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

miriamroberts

Member

February 10, 2016 at 02:24

I have at least 3 issues with the installtion of IDStore v4.0 theme.

1) There is a dot to the left of the product images, <li> style dot that should be hidden via css
2) There is no product image swap when mouse hover despite setting it to be so in Admin.
3) The shop page layout is a complete mess, one product per row and new icon way of to the left.

I have installed, deleted, re-installed WordPress numerous times and have also created, deleted, re-created the MySQL database numerous times.
Always building WordPress as as fresh install each time but I always end up with the same issues.

#112368 Copied

7 Answers

Jack Richardson

Support staff

February 10, 2016 at 08:32

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#112388 Copied

miriamroberts

Member

February 10, 2016 at 22:42

FTP and Admin details in Private Content.

Please, contact administrator
for this information.

#112542 Copied

Eva Kemp

Support staff

February 11, 2016 at 09:02

Hello,

What is your site name?
Please provide us with wp-admin url.

Regards,
Eva Kemp.

#112556 Copied

miriamroberts

Member

February 11, 2016 at 21:59

In private content.

Please, contact administrator
for this information.

#112722 Copied Theme version: 4.0 WooCommerce version: 2.5.2

Jack Richardson

Support staff

February 12, 2016 at 12:45

Hello,

1), 3). I’ve reuploaded woocommerce folder in wp-content/themes/idstore/ . Please clear browser cache and check shop page.

2) You need to upload different images in the “Hover img” section for your products and they should be the same dimensions as your featured image.

Best regards,
Jack Richardson.

#112790 Copied

miriamroberts

Member

March 14, 2016 at 01:36

You fixed the issues I first reported.
Now, I have tried to upgrade to WooCommerce v2.5.5 via the usual WP Admin Plugin section and the old issues have returned with WooCommerce v2.5.5.
I upgraded the WooCommerce template files in the Themes WooCommerce directory.
I deleted the entire WooCommerce template directory from the Theme directory and the uploaded via FTP again.
I cleared my cache numerous times.
I backed up the older WooCOmmerce v2.5.2.
Nothing fixed the issue.
So, I re-activated WooCOmmerce v2.5.2 and now that is broken as well.
Can you please tell me what is going on with all of this? I do not want to have to go through this fiasco everytime I update a plugin or change a setting.

#117204 Copied Theme version: 4.0 WooCommerce version: 2.5.2 & 2.5.5

Jack Richardson

Support staff

March 14, 2016 at 09:49

Hello,

I’ve updated WooCommerce plugin to 2.5.5 version and then reuploaded the wp-content/themes/idstore/woocommerce folder. If you face the same problem after next WooCommerce plugin update then try to reupload the mentioned woocommerce folder in the theme directory.

Best regards,
Jack Richardson.

#117243 Copied
Tagged: bugs, idstore, issues, templates, v4.0, woocommerce, wordpress
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