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Image Hover - by nmpp - on WordPress WooCommerce support

This topic has 16 replies, 4 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

nmpp

Participant

February 3, 2016 at 15:59

Hi dear,

i have a problem when y put mouse hover a image gallery.
The picture that i put in first place on the galery (more big than others) is the image that hover allways show.
I need can change the image over in any place?

attach my web page showing gallery problems

http://www.clipart.com.uy/stores/

Kind regards,

#111473 Copied

15 Answers

Eva Kemp

Support staff

February 3, 2016 at 16:31

Hello,

Sorry, but your issue is unclear. Please show a screenshot for better understanding.

Regards,
Eva Kemp.

#111482 Copied

nmpp

Participant

February 3, 2016 at 18:47

ok,
this is my gallery configuration

http://s2.subirimagenes.com/otros/previo/thump_9512139galery.jpg

and when i put mouse hover any image on the gallery, the event hover show always the same picture (first on the galery – big display ) like will show in this image (look the mouse over one picture – not the same to show on the “big display”)

http://s2.subirimagenes.com/otros/previo/thump_9512143nuestra-tienda.jpg

#111502 Copied

Jack Richardson

Support staff

February 4, 2016 at 11:50

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#111620 Copied

nmpp

Participant

February 4, 2016 at 14:10

ok thanks, but if i update the theme i will lost any configuration or information ?

i can delete the “woocomerce” folder?

(SORRY, i Checked and my theme is up to day)

Regards,

#111651 Copied

Eva Kemp

Support staff

February 4, 2016 at 14:46

Hello,

You’re using theme version 2.5, the current Woopress version is 2.8 http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 .
So please update the theme.
Have you modified original theme files?

Regards,
Eva Kemp.

#111661 Copied

nmpp

Participant

February 4, 2016 at 15:10

i only modified language (add .po files…)
However i want to do backup before translate

#111666 Copied

Jack Richardson

Support staff

February 4, 2016 at 16:05

Hello,

Your translation files won’t be lost, but always create back up before starting update process.
Update the theme as shown in the tutorial I gave you in the previous post.

Best regards,
Jack Richardson.

#111684 Copied

nmpp

Participant

February 11, 2016 at 15:44

Hi Jack,

Thank you very much for your previous answer.

I had my website (WordPress with woocomerce) in one hosting, but i needed change it.
I exported all database with all parameters and ALL files like had in the first hosting but my web page only show the INDEX.PHP …
I can enter on a wp-admin and frontend but i cant enter to Portolio, Faqs, Products page, Cart, etc

I changed in a wp-options table the name of website (the old for new) but never function ok.

Do you have any solution for this?

Kind regards.

Please, contact administrator
for this information.

#112656 Copied

Eva Kemp

Support staff

February 11, 2016 at 16:02

Hello,

Sorry, but you have to contact your hosting provider support regarding this issue. They should export your site and import it for you.
This is not related to theme set up.

Regards,
Eva Kemp.

#112664 Copied

nmpp

Participant

February 11, 2016 at 16:09

Hello Eva,

ok, its hosting provider problem?

I should view index and backend but not the other pages…

Tks.

Regards

#112666 Copied

Eva Kemp

Support staff

February 11, 2016 at 18:09

Hello,

Please provide us with wp-admin panel credentials of your site.

Regards,
Eva Kemp.

#112695 Copied

nmpp

Participant

February 12, 2016 at 02:11

dear, where i want download the update ?

#112729 Copied

Stan Russell

Participant

February 12, 2016 at 08:08

Hello nmpp,

please specify what update are you asking about?

Regards,
Stan Russell.

#112739 Copied

nmpp

Participant

February 13, 2016 at 02:36

Dears,

We solved the problem with the hosting change.

The problem was that the hidden file .htacces was not being copied.

We copied that file and it worked!

We could also make the updates.

The site http://www.elgi.com.uy it is now working OK!!!!

Thanks again for all your help!

Kind Regards.

#112857 Copied

Eva Kemp

Support staff

February 13, 2016 at 09:09

Hello,

We’re glad the problem has been resolved.
Have a nice day.

Regards,
Eva Kemp.

#112869 Copied
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