Forum Replies Created

Viewing 30 posts - 6,091 through 6,120 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 09:43

    Hello,

    1. You can upload screenshot to any web storage (for example, dropbox) and provide us with the link.

    As I see you’re using only one Products element on home page http://storage4.static.itmages.com/i/16/0216/h_1455612063_3136264_cb2afa85b6.png . Where did you add other products?

    2. To add slider you need add other Products element or edit the current one and select Display Type:
    http://storage6.static.itmages.com/i/16/0216/h_1455612184_1381928_6da4e33120.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 09:31

    Hello,

    I’ve changed settings for images in Woocommerce > Settings > Products > Display and regenerated thumbnails. Clear browser cache and check images now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 09:12

    Hello,

    As I see the problem is related to “woocommerce” folder in your child theme. What changes have you made there?
    Also you need update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .
    Create a back up before starting update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 09:09

    Hello,

    To show popup window you need enable top bar in Theme Options > General > Header Settings. I’ve enabled it for you.
    Please check site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 16, 2016 at 08:59

    Hello,

    We don’t see styling on your dev site http://storage5.static.itmages.com/i/16/0216/h_1455609337_7034309_21cb4725ed.png .
    Have you made any changes?
    Please provide us with FTP credentials.
    Also if you describe your issue with footer with more details it’ll be easier to help you, please don’t tell us to compare 2 footers, just describe what you want to achieve (what styles and what elements need to be set).

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 20:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 20:33

    Hello,

    I’ve added the code in Theme Options > Custom CSS > Custom CSS for desktop:

    .product-content-image img {
       height: 350px;
    }

    Please check images now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 20:28

    Hello,

    Please check slider settings and select layer you want to edit, as you can see the color is set to blue http://storage1.static.itmages.com/i/16/0215/h_1455564320_4056545_cccf5ab7a2.png . Change it to the one you need.

    To edit color for menu go to Theme Options > Styling > Content > Main Color and set your color.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 20:19

    Hello,

    The developers haven’t implemented it yet.
    It may be done only after theme update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 20:17

    Hello,

    Please add this code in custom.css or child style.css:

    .products-grid .product {
       border: 1px solid #e0e0e0;
    }
    .products-grid .product:hover {
       border: 1px solid black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 19:52

    Hello,

    1. I’ve added Text widget with content in Appearance > Widgets > Home Page sidebar.
    Please check.

    2. All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    3. Please provide us with FTP credentials in Private Content.

    4. As I see you added only font “Monotype Corsiva Regular” in custom.css file and assigned it to logo, I don’t see font family for menu items.

    5. I don’t see such pages created in the Pages section of WP admin panel, but there are product categories with such names, so you need add product categories to menu instead the pages.

    6. Please add this code in custom.css file:

    @media (min-width: 1200px) {.containerInner {
        width: 1200px;
    }}

    7. To remove Twitter icon you need edit the file wp-content/themes/blanco/footer.php and delete the code in line 21:
    <?php if($twitter_url): ?><a href="<?php echo $twitter_url; ?>"><img alt="" src="<?php echo get_template_directory_uri(); ?>/images/assets/twitter.png" /></a><?php endif; ?>

    You need use “8theme – Twitter Feed” widget to add all Twitter information.

    8. Edit your page and select template “One column, no sidebar” http://storage3.static.itmages.com/i/16/0215/h_1455562351_8727079_5d53f87150.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 19:28

    Hello,

    Woocommerce settings won’t be lost as you’ll remove the folder in the theme directory, not in the plugins directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 19:26

    Hello,

    We can provide you with custom css code to change default tabs styles to previous styles.
    Please give us wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 19:08

    Hello,

    Go to wp-admin panel > Live Chat > Options > Forms tab and select “Optional” from dropdown menu for “Phone field”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 19:00

    Hello,

    There is no option to add custom menu for Header type 11, you can select other header type where top bar is present (types 1-7, 9, 18) and add Custom Menu widget into “Left Side top bar area” or “Right Side top bar area” in Appearance > Widgets. You can disable current Sign In link in Theme Options > Header.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 18:53

    Hello,

    Could you please show a screenshot of home page you see on your side?
    As I see you have one Products element added and you selected to show products in Grid view, not in slider, and all 8 featured products are shown.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 18:49

    Hello,

    We can’t access your wp-admin panel due to the error “You do not have sufficient permissions to access this page.”
    Please provide us with correct wp-admin credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 18:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 17:18

    Hello,

    You can change the limitation in the file wp-content/themes/legenda/search-results.php in line 60, edit the code $args['count'] = 3; and change “3” to the number you wish.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 17:14

    Hello,

    If you don’t want to use our default facebook image then you can edit the file wp-content/themes/woopress/framework/theme-functions.php and remove the code in the section “Add Facebook Open Graph Meta Data”:

    echo '<meta property="og:title" content="' . get_the_title() . '"/>';
    echo '<meta property="og:type" content="article"/>';
    echo '<meta property="og:description" content="' . $description . '"/>';
    echo '<meta property="og:url" content="' . get_permalink() . '"/>';
    echo '<meta property="og:site_name" content="'. get_bloginfo('name') .'"/>';

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 17:12

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 17:09

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 16:23

    Hello,

    Here is the list of the files that were modified:
    css/responsive.css
    css/style.less
    framework/js/admin.js
    framework/shortcodes.php
    framework/theme-functions.php
    framework/vc.php
    framework/widgets.php
    framework/woo.php
    js/etheme.js
    languages/default.mo
    languages/default.po
    style.css
    woocommerce/cart/mini-cart.php
    woocommerce/content-product.php
    woocommerce/content-product_cat.php
    woocommerce/content-widget-product.php
    woocommerce/global/quantity-input.php
    woocommerce/loop/add-to-cart.php
    woocommerce/loop/no-products-found.php
    woocommerce/product-quick-view.php

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 15:57

    Hello,

    The problem is with the code of this layer http://prntscr.com/a3kkw8 .
    As you can see there is no closing div http://prntscr.com/a3kkp2 .
    Also you should check other layers because seems you made syntax mistakes with code in some of them too as there is an error in the console of your site:
    http://prntscr.com/a3klfq

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 15:53

    Hello,

    I checked your wp-config.php file and didn’t see the code $locale='el_GR'; there, so I’ve added it at the beginning of the file and renamed your translation files to el_GR.po and el_GR.mo files.
    Clear browser cache and check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 15:38

    Hello,

    You just need update the theme to the latest version as shown in this tutorial

    (it’s for Legenda theme but the process is the same).

    Have you edited original theme files and don’t want to update the theme?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 15:32

    Hello,

    1.2. As I see your images have different original dimensions, for example, please compare these two images:
    http://zstplanet.com/wp-content/uploads/2016/02/iphone6-gray-16gb-76000-e1455301457880.jpg
    http://zstplanet.com/wp-content/uploads/2016/02/iphone-5s-gold-16gb-38000-e1455301399436.jpg

    The first one has wide white background, so the image is scaled also with this background.
    You need upload pictures with similar sizes. So edit your images with Photoshop and reupload them.

    3. Please show a page where you’re trying to change image.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 13:53

    Hello,

    The issue is related to WordPress, not to the theme. You need contact WordPress forum or disable plugins one by one to find out what is causing it.
    Also this is just a notice you can hide it disabling debug mode in wp-config.php file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 13:48

    Hello,

    1. To remove breadcrumbs add this code in Theme Options > Custom CSS > Global Custom CSS:

    .breadcrumbs {
       display: none;
    }

    2. To upload different image for each page go to Pages > edit a page > upload image in “Background image for breadcrumbs” section and select “Breadcrumbs Style” as “With background”:
    http://storage6.static.itmages.com/i/16/0215/h_1455540497_6365290_5b98497fdc.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 15, 2016 at 13:40

    Hello,

    Please create a page Search Results and select template “Search Results” which we created specially for search form and in Theme Options > Ajax Search enable the options you need.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 6,091 through 6,120 (of 31,382 total)
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