A lot of missing ITEMS - by kirashone - on WordPress WooCommerce support

This topic has 29 replies, 3 voices, and was last updated 8 years ago ago by Jack Richardson

  • Avatar: kirashone
    kirashone
    Participant
    February 10, 2016 at 19:15

    Hi Sir,
    1) Missing bar stated in the image

    http://i.imgur.com/bn9UfPT.jpg

    2) Missing Latest Products table

    http://i.imgur.com/e2vVano.jpg

    3) Missing Gap
    http://i.imgur.com/46DGdKt.jpg

    Sir to be honest, i’m getting very frustrated now. As compared to your live demo and what i have in my website, a lot of missing item and difference as compared to yours. I have provided you my ID and PASSWORD for server and wordpress. Please get all those fixed, if possible i want it to look like your live preview demo web. Please do something about it as really getting on my nerve.

    Thank you

    Please, contact administrator
    for this information.
    28 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 11, 2016 at 09:14

    Hello,

    1. To show that bar you need add the code in Appearance > Widgets > Home Page sidebar as described in the documentation:
    https://www.8theme.com/demo/docs/blanco/#!/widgets > Home Page sidebar

    2. To show latest products you should mark products as new in product editor:
    http://storage6.static.itmages.com/i/16/0211/h_1455178392_9140755_b65a03f23b.png

    3. Go to Settings > Reading > Blog pages show at most and select 9 posts. You’ll have 9 products on Shop page.

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    February 15, 2016 at 18:00

    Hi Sir,

    I have quite a few questions here.

    1) I can’t insert any code in Appearance > Widgets > Home Page sidebar as described in the documentation:
    https://www.8theme.com/demo/docs/blanco/#!/widgets > Home Page sidebar.

    http://i.imgur.com/iY1Rry2.jpg

    2) Regards to LayerSlider WP
    http://i.imgur.com/Cslo4oo.jpg

    3) I want the logo to be in the middle and the search bar to be on the left. How do i swap it?
    http://i.imgur.com/pcwWiJ6.jpg

    4) Changing on font-type to Din Condensed not appearing.
    http://i.imgur.com/E1gRNnY.jpg

    5) WooCommence page link, please refer to image below.
    http://i.imgur.com/hyIat6i.jpg

    6) Is it possible to fully extend the width?
    http://imgur.com/zN30fzE

    7)Regards to twitter, Please have a look at the image below.
    http://i.imgur.com/pvh0rf2.jpg

    8)Where do i remove the column?
    http://i.imgur.com/F3Nv2kf.jpg

    Thank you for your patient. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 15, 2016 at 19:52

    Hello,

    1. I’ve added Text widget with content in Appearance > Widgets > Home Page sidebar.
    Please check.

    2. All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    3. Please provide us with FTP credentials in Private Content.

    4. As I see you added only font “Monotype Corsiva Regular” in custom.css file and assigned it to logo, I don’t see font family for menu items.

    5. I don’t see such pages created in the Pages section of WP admin panel, but there are product categories with such names, so you need add product categories to menu instead the pages.

    6. Please add this code in custom.css file:

    @media (min-width: 1200px) {.containerInner {
        width: 1200px;
    }}

    7. To remove Twitter icon you need edit the file wp-content/themes/blanco/footer.php and delete the code in line 21:
    <?php if($twitter_url): ?><a href="<?php echo $twitter_url; ?>"><img alt="" src="<?php echo get_template_directory_uri(); ?>/images/assets/twitter.png" /></a><?php endif; ?>

    You need use “8theme – Twitter Feed” widget to add all Twitter information.

    8. Edit your page and select template “One column, no sidebar” http://storage3.static.itmages.com/i/16/0215/h_1455562351_8727079_5d53f87150.png .

    Regards,
    Eva Kemp.

    Avatar: kirashone
    kirashone
    Participant
    February 16, 2016 at 16:10

    Hi Sir,

    thanks for helping. I will go according to the number from my previous post.

    1) Done

    2) Done

    3) Please refer to previous post image. Please have a look on FTP credentials in Private Content for my login. Please do it for me and after that teach me how to do it so i can change it back myself next time.

    4) I inserted code in custom.css file but the font is still not changing.
    and is there any code that i can change all the font in one go?

    5) How do i remove EOS and QT lens pages column.
    http://i.imgur.com/g6tlc4a.jpg

    6) Done

    7) How do i shift Facebook and RSS icon down to center of footer? and where do i go to delete the whole twitter feed thing?
    http://i.imgur.com/0gDVUgO.jpg

    8) Done

    9) Where do i remove the map and the Subject?
    http://i.imgur.com/9FgXHx6.jpg

    10) where do i remove mostly of the footer item?
    http://i.imgur.com/jb6CNwx.jpg

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2016 at 17:05

    Hello,

    3. I’ve created child theme and edited header.php file there to switch logo and search form and added this code in style.css file of the child theme:

    @media (min-width: 1200px) { #top-cart, #links {
        width: 200px !important;
    }
    .logo {
       margin-left: 100px;
    }}

    Clear browser cache and check site now.

    5. I’ve disabled sidebar in Blanco – Theme Settings > Product Page > unchecked “Enable Sidebar on Product Page”.

    7. There is no option to move those icons. You can use some plugin for social icons and add your own content to footer via Appearance > Widgets, read our documentation https://www.8theme.com/demo/docs/blanco/#!/widgets “the section “The First, Second, Third, Fourth Footer Widget Area””.

    9. I’ve edited shortcode on Contact page to [etheme_contacts gmap="0"] to remove the map. To remove subject field you need edit the file wp-content/themes/blanco/code/shortcodes.php in line 188 and remove or comment the code:

    <div class="formField">
    <label for="contactSubject"><?php _e('Subject', ETHEME_DOMAIN); ?></label>
    <input type="text" class="textField" name="contactSubject" id="contactSubject" />
    <div class="clear"></div>
    </div>

    Make changes in the child theme not to lose modifications after theme update.

    10. You need create your own footer adding widgets with your content in Appearance > Widgets as I described in point 7.

    Regards,
    Eva Kemp.

    Avatar: kirashone
    kirashone
    Participant
    February 17, 2016 at 15:30

    Hi Sir,

    1) I inserted code in custom.css file but the font is still not changing.
    and is there any code that i can change all the font in one go?
    https://imgur.com/E1gRNnY

    2) I want to shift the logo towards left a bit more as it is not in the center, how do i do it?
    Thank you.
    https://imgur.com/0r13Fkq

    Thank you!!!

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 17, 2016 at 15:43

    Hello,

    1. You need set up this font family as you did for “Monotype Corsiva Regular” via “@font-face”. Our theme don’t use the font “Din Condensed” by default, so it won’t load until you activate it.

    2. I’ve edited the code in child style.css file to:

    .logo {
       margin-left: 110px;
    }

    Check logo now.

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    February 19, 2016 at 01:48

    Hi Sir,

    1) how do i activate the font? can you teach me?

    2) the logo still remain the same position, even if i changed margin left to 150px.

    Thank you

    Best Regards,
    Sean

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 19, 2016 at 08:47

    Hello,

    1. Please read how to install custom fonts:
    http://wpsites.net/web-design/fonts-wordpress/

    2. As I see logo is shown fine:
    http://storage2.static.itmages.com/i/16/0219/h_1455868020_4481256_529c7f27e3.png
    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    March 22, 2016 at 19:08

    Hi sir/Mdm,

    please refer to image 1,2,3.

    1) image 1,

    http://imgur.com/oZ8RU8L

    2) image 2,

    http://imgur.com/3gZNt7N

    3) image 3,

    http://imgur.com/g8ZWb02

    thank you, hope to hear from you soon.

    Best Regards,
    Sean

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 22, 2016 at 20:19

    Hello,

    1. I’ve checked your site on mobile and don’t see any problems with page loading. Please clear browser cache and then check.

    2. 3. I’ve added the following css code in child style.css:

    @media only screen and (max-width: 479px) {
    .logo {
     margin-top: 10px !important;
    }
    .footer-information .col4-set .col-2 {
    display: none !important;
    }
    }

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    March 23, 2016 at 17:25

    Hi,

    1) I used samsung mobile to check, the page loading appear to be on top but when i use iphone mobile to load it, it appear in the middle instead to be from the top. I have to get it fixed please thank you.

    2) When i using my samsung tablet to see, the search bar and logo is still hitting each other.

    Thank you

    Best Regards,
    Sean

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 23, 2016 at 19:26

    Hello,

    1. Unfortunately we can’t replicate the issue. Please specify what OS version and browser toy’re using.

    2. Please add this code in child style.css file:

    @media only screen and (max-width: 767px) and (min-width: 480px) {
    .logo {
       margin-top: 10px;
    }}

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    March 24, 2016 at 19:17

    Hi Sir/Mdm,

    I have a few questions here.

    1) Please refer to image below
    http://imgur.com/xUGZDxJ

    2) Please refer to image below
    image 1 please remove the dark thick grey line and
    please have a look at exmaple image 2 as i want the line to be like that
    image 1 – http://imgur.com/iI1enJ7
    image 2 – http://imgur.com/wpsr6nd

    3) Please refer to image below
    image 1 please remove the dark thick grey line and
    please have a look at example image 2 as i want the 2 line to be like that
    image 1 – http://imgur.com/9XeY9jF
    image 2 – http://imgur.com/7sHefaT

    4) Please refer to image below
    http://imgur.com/9PmRdZi

    5) Please refer to image below
    http://imgur.com/L9KdT1X
    Remove the extra white space, apply to every pages.

    Thank you.

    Best Regards,
    Sean

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 25, 2016 at 11:59

    Hello,

    1. You can hide tabs as described in the Woocommerce documentation https://docs.woothemes.com/document/editing-product-data-tabs/ (add needed code to functions.php file in the theme).

    2./3. To remove grey line in footer add this code in child style.css file:

    #footer {
       background: none;
    }

    As for the menu use this css code:

    .menu {
      background: none;
    }
    #main-nav {
      border-top: 1px solid grey;
      border-bottom: 1px solid grey;
    }
    #main-nav > ul > li.current_page_item, #main-nav > ul > li:hover {
       border: none !important;
    }

    4. Use this css code:

    @media only screen and (max-width: 767px) {.footer-information .col4-set .col-1, .footer-information .col4-set .col-3 {
        float: none;
        width: 100% !important;
        text-align: center;
    }
    }

    5. Use this css code:

    #prefooter {
       margin-top: -20px;
    }

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    March 25, 2016 at 19:53

    Hi Sir/Mdm,

    can you insert those code for me please? the main guy is away, i’m just taking over for the time being
    hope you can help me insert those code in to my website. Thank you

    1. You can hide tabs as described in the Woocommerce documentation https://docs.woothemes.com/document/editing-product-data-tabs/ (add needed code to functions.php file in the theme).

    2./3. To remove grey line in footer add this code in child style.css file:

    #footer {
    background: none;
    }
    As for the menu use this css code:

    .menu {
    background: none;
    }
    #main-nav {
    border-top: 1px solid grey;
    border-bottom: 1px solid grey;
    }
    #main-nav > ul > li.current_page_item, #main-nav > ul > li:hover {
    border: none !important;
    }
    4. Use this css code:

    @media only screen and (max-width: 767px) {.footer-information .col4-set .col-1, .footer-information .col4-set .col-3 {
    float: none;
    width: 100% !important;
    text-align: center;
    }
    }
    5. Use this css code:

    #prefooter {
    margin-top: -20px;
    }

    ———————————————————————————
    additional question: http://imgur.com/bAmucMR
    My “registration” button went missing.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 25, 2016 at 20:10

    Hello,

    I’ve added the code. Please check your site.
    As for register link, you had incorrect template for it http://storage2.static.itmages.com/i/16/0325/h_1458932924_6243556_0a34ca062a.png . I’ve changed it to “Custom Registration Page” template and now register link is shown.
    Clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: kirashone
    kirashone
    Participant
    March 26, 2016 at 04:08

    Hi Sir/Mdm,

    1) Please refer to image 1 below.
    http://imgur.com/6UBxQqR

    2) Please refer to image 2 below.
    http://imgur.com/Djp6zj6

    3) Please refer to image 3 below.
    http://imgur.com/AHYtO0Z

    4) Please refer to image 4 below.
    http://imgur.com/V9oyO29

    5) Please refer to image 5 below.
    http://imgur.com/Hyk2p6q

    Thank you so much.

    Best Regards,
    Sean

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 26, 2016 at 09:04

    Hello,

    1. Add empty Text widget into “Primary widget area” in Appearance > Widgets.

    2. I’ve added this code in child style.css:

    #prefooter {
       margin-top: 0px !important;
    }

    Clear browser cache and check.

    3. I’ve added this css code:

    .woocommerce .toolbar.bottom {
        margin-top: 0px;
        margin-bottom: -50px;
    }

    4. This code was added to child style.css file:

    .product-tabs {
        display: none;
    }

    Check single product pages now.

    5. I’ve added this css code:

    .footer-information .col4-set .col-1 .textwidget {
        width: 50%;
        margin-left: 26%;
    }
    .footer-information .one-third.fl-r.last {
        width: 100% !important;
    }

    Best regards,
    Jack Richardson.

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