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Viewing 30 posts - 5,941 through 5,970 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:26

    Hello,

    Please show a direct page where the element doesn’t work and provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:23

    Hello,

    Sorry, but I don’t see the plugin in your dashboard:
    http://storage1.static.itmages.com/i/16/0219/h_1455895409_2845947_b35c3d0b35.png
    Please install it, but don’t activate it.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:19

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    header .icon-2x {
        font-size: 20px;
    }

    To change the button text edit the file wp-content/plugins/js_composer/include/params/vc_grid_item/templates.php in line 9.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:08

    Hello,

    WP admin credentials are incorrect. Please check them.
    Where can we find FTP Manager in your hosting control panel?
    Could you create FTP account for us?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:03

    Hello,

    What plugin do you use for multicurrency?
    Does it have its own widget in Appearance > Widget?

    As I see Register link is shown http://storage3.static.itmages.com/i/16/0219/h_1455894205_5900853_2ed5406e6d.png . You need be logged out of wp-admin panel to see it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 16:00

    Hello,

    You can edit that email in the file wp-content/themes/royal/framework/theme-functions.php (lines 1546-1564).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 15:09

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 12:33

    Hello,

    There are warnings on your site:
    Warning: require_once(): Unable to allocate memory for pool. in /var/www/clients/client0/web1/web/wp-includes/template.php on line 562

    You need contact your hosting provider support as it’s related to server configuration.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 12:29

    Hello,

    You added blocks to incorrect areas in Appearance > Widgets. I’ve re-added them to Footer 1 and Footer 2 areas. Please check English version now.
    To move cart icon in the header add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .cart-bag {
        top: 1px;
        right: -32px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 12:18

    Hello,

    I’ve changed background size in the slider settings http://prntscr.com/a58oi9 .
    Please clear browser cache and check slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 11:31

    Hello,

    Concerning the footer issue you can create different static blocks according to your language and just select in the settings for what language it should be displayed in Appearance > Widgets:
    http://storage1.static.itmages.com/i/16/0219/h_1455877798_9263956_0c8e49aa58.png

    Notices on your screenshot are in Greek, we can’t understand it. Could you please write in English?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 11:25

    Hello,

    I don’t see WPML String Translation plugin among installed plugins. Could you please upload it?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 11:21

    Hello,

    You should edit the file wp-content/themes/classico/framework/shortcodes/brands.php to modify brands slider.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:27

    Hello,

    We’re sorry, but there is no such feature.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:24

    Hello,

    You need edit footer in Static Block section > Footer variant 8. Edit it with Visual Composer editor.
    To enable VC editor for static blocks go to Visual Composer > Role Manager > Post Types > Custom and tick “static blocks”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:17

    Hello,

    Login form is used for your customers to sign in. But first they need register. Our documentation has instruction how to add Register link:
    https://www.8theme.com/demo/docs/woopress/#!/5_registration_page

    To add your languages go to Appearance > Widgets and add languages switcher widget into “Left side top bar area”.

    I checked search form and it’s working properly, products are shown:
    http://storage3.static.itmages.com/i/16/0219/h_1455869833_4235573_9d5b0b7125.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:10

    Hello,

    We also need FTP credentials.
    So please provide us with them.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:05

    Hello,

    As I see you selected the 4th header type in Theme Options > Header, there is no transparency. You need activate header type 2 or 3.
    You can change breadcrumbs image in Theme Options > Color Scheme > Breadcrumbs background.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 09:01

    Hello,

    I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Please clear browser cache and check “dev” site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 08:58

    Hello,

    Please read in the documentation how to create mega menu:
    https://www.8theme.com/demo/docs/woopress/#!/primary_menu

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 19, 2016 at 08:57

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 21:32

    Hello,

    The problem on Checkout page is related to your modifications in the child theme folder wp-content/themes/legenda-child/woocommerce/checkout. When I renamed “checkout” folder the page was shown properly.
    So please check your changes in this folder.

    As for the Revolution Slider plugin it seems there is the problem with files owner/group. Please contact your hosting provider support to check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 20:17

    Hello,

    To modify tabs please refer to Woocommerce documentation:
    https://docs.woothemes.com/document/editing-product-data-tabs/

    Concerning the header please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 20:14

    Hello,

    This requires additional customization which is not for free. If you agree you can contact via this form https://www.8theme.com/contact-us/ for further information.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 20:12

    Hello,

    As I see you translated the string in the file wp-content/themes/royal/framework/woo.php in line 1408. So this text is shown on English version too. Revert it back to default text and make further translations only in the files el.po and en_US.po in the directory wp-content/themes/royal/languages.
    I’ve updated translation file el.po and now search form for Greek version is translated. Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 19:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 19:40

    Hello,

    You created simple product, but should select Variable product in the drop down list http://storage6.static.itmages.com/i/16/0218/h_1455820774_7119054_ae842b72b8.png , then add attributes and variations that you created in Products > Attributes.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 19:37

    Hello,

    Unfortunately there is no option for autoplay in Brands slider.
    Please take our apologies.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 19:35

    Hello,

    Please update the theme to the latest version 4.0.
    Before update delete “woocommerce” folder in the directory wp-content/themes/idstore/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    February 18, 2016 at 19:34

    Hello,

    Have you made any changes in the theme files?
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 5,941 through 5,970 (of 31,382 total)
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