Forum Replies Created

Viewing 30 posts - 5,011 through 5,040 (of 31,382 total)
1 2 3 … 167 168 169 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 14:14

    Hello,

    May I reupload theme files?
    Have you made any changes in the source files?

    Regards,
    Eva Kemp.

    #119946 Copied In reply to: Error in theme: undefined index: format
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 13:47

    Hello,

    Please check the site on desktop view. When you hover Add to Cart button the warning will be shown:
    http://storage7.static.itmages.com/i/16/0404/h_1459774027_8893972_45c7c75e2e.png

    Regards,
    Eva Kemp.

    #119943 Copied In reply to: Add to Cart Button
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 13:25

    Hello,

    Please specify where you see that error and provide us with FTP/WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #119933 Copied In reply to: Error in theme: undefined index: format
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 13:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119930 Copied In reply to: Site Restoral Problem – database is ok, but no content showing
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 12:05

    Hello,

    As you can see “p” is used as a general class, not only for cart popup window.
    If you want to change its line height use this code:

    .shopping-cart-widget .cart-popup .products-small .product-item .variation p {
    line-height: 20 px !important;
}

    Regards,
    Eva Kemp.

    #119915 Copied In reply to: Space under variable attribute (cart)
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 11:54

    Hello,

    I’ve re-activated the theme and now warning is shown when hovering “Add to Cart” button.
    Clear browser cache and check.

    Thank you.
    Regards,
    Eva Kemp.

    #119910 Copied In reply to: Add to Cart Button
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 11:29

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119903 Copied In reply to: 2 column Grid blog layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 10:57

    Hello,

    I’ve regenerated thumbnails in Tools > Regen. Thumbnails and images are shown now.
    Clear browser cache and check.

    Regards,
    Eva Kemp.

    #119896 Copied In reply to: 2 column Grid blog layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 10:15

    Hello,

    Try to use this code in custom.css:

    .shopping-cart-widget .cart-popup .products-small .product-item .variation dd {
   padding-top: 1px;
}

    Regards,
    Eva Kemp.

    #119886 Copied In reply to: Space under variable attribute (cart)
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 09:36

    Hello,

    You have to re-add your featured images for posts.
    To remove share icons add this code in custom.css:

    .page-id-1285 div.sharedaddy {
   display: none;
}

    Regards,
    Eva Kemp.

    #119875 Copied In reply to: 2 column Grid blog layout
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 09:31

    Hello,

    Sorry, but I don’t see any issues with elements height.
    What exactly do you want to align?

    Regards,
    Eva Kemp.

    #119874 Copied In reply to: Space under variable attribute (cart)
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 09:25

    Hello,

    Your site isn’t accessible.
    Please check if the link is correct and provide us with WP admin credentials.

    Regards,
    Eva Kemp.

    #119872 Copied In reply to: Add to Cart Button
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 09:18

    Hello,

    1./2. Please refer to Woocommerce documentation https://docs.woothemes.com/document/editing-product-data-tabs/ .

    3. Create a page “Latest products”, add it to your menu in Appearance > Menus and in the page editor add this shortcode [etheme_recent_products per_page="12" columns="4"]

    Regards,
    Eva Kemp.

    #119869 Copied In reply to: how to change product tab sequence, tab title, latest products link
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:58

    Hello,

    You can use any email address, just give us login credentials.
    Also please check if the same issue persists only with our theme or with default Woocommerce Storefront theme too https://www.woothemes.com/storefront/ . Let us know the result.

    Regards,
    Eva Kemp.

    #119863 Copied In reply to: Unreproduceable Transaction Issue – Incorrect Price & Shipping
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:48

    Hello,

    Please try to use this code in Custom CSS:

    .blog-post .content-article div {
   margin-bottom: 2px !important;
}

    Regards,
    Eva Kemp.

    #119858 Copied In reply to: GAP ON BLOG PAGE BETWEEN H TAG AND NEXT PARAGRAPH?
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:45

    Hello,

    Please clarify what exactly you want to style.
    Show a screenshot for better understanding.

    Regards,
    Eva Kemp.

    #119857 Copied In reply to: Styling of order confirmation page
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:38

    Hello,

    Please add this code in Custom CSS for desktop section:

    .blog-post .content-article .row-count-4 .product {
    width: 100% !important;
}

    Regards,
    Eva Kemp.

    #119854 Copied In reply to: Site Restoral Problem – database is ok, but no content showing
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:34

    Hello,

    This is not the bug, but theme functionality. If you resize browser window you have to reload a page. Check your site on different devices without resizing the browser.

    Regards,
    Eva Kemp.

    #119851 Copied In reply to: Tags in footer
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:32

    Hello,

    Sorry, what email address do you mean? Your query is a bit unclear.

    Regards,
    Eva Kemp.

    #119848 Copied In reply to: Unreproduceable Transaction Issue – Incorrect Price & Shipping
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:29

    Hello,

    Please take our apologies but there is no such option. In this case you have to edit source files if you have needed knowledge.

    Regards,
    Eva Kemp.

    #119846 Copied In reply to: Replace magnifying glass with a search box in header
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:25

    Hello,

    If emails can’t be delivered you need to check this issue with your hosting provider support. Ask them to check mail logs as there might be some notices regarding this problem.
    Also you need to check if the issue persists only with our theme or with another too, that’s why we asked you to activate other theme and test it.

    Regards,
    Eva Kemp.

    #119844 Copied In reply to: Email
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 08:20

    Hello,

    I’ve resized FF browser to mobile view and checked Grid layout of products.
    Unfortunately I don’t see white line when hovering images.
    Try to check it mobile devices.

    Thank you.
    Regards,
    Eva Kemp.

    #119842 Copied In reply to: Theme Update Found Issues
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 07:52

    Hello,

    As I see you’re using WPML plugin for your multilingual site and on French variant the strings are translated.
    Please clarify your issue.

    Regards,
    Eva Kemp.

    #119837 Copied In reply to: Translate Woocommerce items
    Avatar: Eva
    Eva Kemp
    Participant
    April 4, 2016 at 07:44

    Hello,

    You can create a page “New products” and add “[8theme] Products” element in Visual Composer editor, then in the element settings select “New” for “Products type” field.

    Regards,
    Eva Kemp.

    #119834 Copied In reply to: Filter products bu marked as NEW
    Avatar: Eva
    Eva Kemp
    Participant
    April 2, 2016 at 17:15

    Hello,

    The issue has been fixed.
    Please check your site now.

    Regards,
    Eva Kemp.

    #119805 Copied In reply to: LEGENDA WORDPESS THEME DONT WORK GOOD ON MOBILE Site
    Avatar: Eva
    Eva Kemp
    Participant
    April 1, 2016 at 19:49

    Hello,

    Unfortunately plugin can’t be activated because of the error:
    Fatal error: Unfortunately, plugin could not be activated. Not enough memory available.

    Please ask your hosting provider to increase memory_limit value on a server, also increase post_max_size and upload_max_filesize values. After that try to install demo data and activate the plugin.

    Regards,
    Eva Kemp.

    #119770 Copied In reply to: Ultimate addons for Visual Composer problem and demo data import issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 1, 2016 at 19:29

    Hello,

    You can change the banner in Theme Options > Shop > Product Page Banner.

    Please give us wp-admin credentials to check the issue with background image.

    Regards,
    Eva Kemp.

    #119768 Copied In reply to: Menu CSS, Heading "pop-ins" and plugin reccomendations..
    Avatar: Eva
    Eva Kemp
    Participant
    April 1, 2016 at 19:26

    Hello,

    We can’t access your cpanel as additional authorization is required http://storage3.static.itmages.com/i/16/0401/h_1459535124_3580171_9c64cfcaf6.png .
    Please provide us with credentials for it too.

    Regards,
    Eva Kemp.

    #119767 Copied In reply to: Ultimate addons for Visual Composer problem and demo data import issue
    Avatar: Eva
    Eva Kemp
    Participant
    April 1, 2016 at 19:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #119763 Copied In reply to: Footer background color
    Avatar: Eva
    Eva Kemp
    Participant
    April 1, 2016 at 18:50

    Hello,

    You had empty row in Widgets static block. I’ve removed it. Clear browser cache and check footer now.

    Regards,
    Eva Kemp.

    #119760 Copied In reply to: Footer background color
  • 1 2 3 … 167 168 169 … 1,045 1,046 1,047
    Viewing 5,040 results - 5,011 through 5,040 (of 31,382 total)
Viewing 30 posts - 5,011 through 5,040 (of 31,382 total)
1 2 3 … 167 168 169 … 1,045 1,046 1,047

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