Forum Replies Created

Viewing 30 posts - 4,651 through 4,680 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:27

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:26

    Hello,

    There is incompatibility issue with WordPress 4.5 and Visual Composer plugin.
    You must update VC to the latest version https://www.8theme.com/download-plugins/ , also update all required plugins and theme.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:22

    Hello @chndr,

    The previous VC version was 4.11.1.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:21

    Hello,

    1. Go to Appearance > Widgets > Place in header top bar and add Text widget there, write the content [share].

    2. Edit your static block you created for footer and add Text element with the same content [share].

    3. Social icons for products can be enabled in Theme Options > Single Product Page > Show share buttons > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:17

    Hello,

    Try to use this code:

    .rtl .fixed-header-area {
       direction: rtl;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:12

    Hello,

    Try to disable the option “Comment author must have a previously approved comment” in Settings > Discussion and check reviews after that.
    Also check if the issue persists with default WordPress theme too or only with our theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:05

    Hello,

    Please upload the plugin via FTP. Download it from this page https://www.8theme.com/download-plugins/ and extract from the archive, then upload “Ultimate_VC_Addons” folder to wp-content/plugins directory, and after that activate in the dashboard.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:02

    Hello,

    The Tabs element was modified by VC authors and they changed its styling. You can set different design in Tabs element settings.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 09:00

    Hello,

    As I see now VC editor is working on your pages. Have you resolved the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:58

    Hello,

    You need contact your hosting provider support regarding database queries.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:56

    Hello,

    Please use this css code:

    .single-product .page-heading .title {
       display: none;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:54

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .cart-bag .ico-sum  {
        background-color: transparent;
    }
    .cart-bag .ico-sum::before {
        border-color: transparent;
    }
    .cart-bag {
        padding: 18px 15px 15px !important;
        background-image: url("http://path_to_your_image_icon");
        background-repeat: no-repeat;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:51

    Hello,

    So you want to hide that message?
    Please provide us with wp-admin credentials where you see the notice and administrator role credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:49

    Hello @Lisateamo, @Stefanus,

    You must update VC plugin to the latest version https://www.8theme.com/download-plugins/ as old plugin version had incompatibility issues with WordPress 4.5.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:49

    Hello @Lisateamo, @Stefanus,

    You must update VC plugin to the latest version https://www.8theme.com/download-plugins/ as old plugin version had incompatibility issues with WordPress 4.5.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:46

    Hello,

    Are you getting any errors on this page https://www.8theme.com/download-plugins/ ?
    You need enter purchase code of the theme to download plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:45

    Hello,

    You can change it in the file wp-content/themes/royal/framework/theme-functions.php in line 880.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 17, 2016 at 08:28

    Hello,

    Please provide us with FTP and wp-admin panel credentials, and specify how we can replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 20:13

    Hello,

    Go to Theme Options > General > Disable right mouse click on the site > On.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 20:00

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 19:59

    Hello,

    You need use Visual Composer plugin and add Tabs element, inside of it add Products element from VC editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 18:26

    Hello,

    The error means you have low PHP version http://storage5.static.itmages.com/i/16/0415/h_1460741210_2109482_d7ab4e4346.png .
    Ask your hosting provider support to increase it at least to 5.3 version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 18:23

    Hello,

    Unfortunately that plugin is incompatible with our theme.
    If you still want to use it you may order additional customization via the form https://www.8theme.com/customization-services/ to fix compatibility issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 18:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 17:14

    Hello,

    Please add this code in Global Custom CSS:

    .header-vertical-enable .page-wrapper .header-type-vertical .menu-social-icons i {
      color: #FFF !important;
    }
    .btn.gray, .btn.gray:hover {
       background: black;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 17:11

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 17:01

    Hello,

    Try to disable “Ajax Add to Cart” option in Theme Options > Single Product Page and check the plugin after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 16:58

    Hello,

    We can’t connect via FTP getting this error:
    Error: Connection timed out
    Error: Could not connect to server

    Please check the credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    April 15, 2016 at 16:50

    Hello,

    Go to Theme Options > Header > Breadcrumbs Style > Default. Also make sure you enabled the option “Enable Page Heading” in a page editor.

    Regards,
    Eva Kemp.

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    Viewing 4,680 results - 4,651 through 4,680 (of 31,382 total)
Viewing 30 posts - 4,651 through 4,680 (of 31,382 total)
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