• 

  Romas

  Participant

  April 15, 2016 at 19:15

  Hi, can u help me to resolve this issue: when I leave a comment using anonymous user this review is not counted, what changes do I need to do to repair this?

  Please, contact administrator
  for this information.

  #121507 Copied Theme version: 2.8 WooCommerce version: 2.5.2

  5 Answers

  

  Eva Kemp

  Participant

  April 15, 2016 at 20:00

  Hello,

  Please provide us with wp-admin panel credentials in Private Content.

  Regards,
  Eva Kemp.

  #121512 Copied
  

  Romas

  Participant

  April 15, 2016 at 20:20

  I have provided private content in private conetnt field of this message

  Please, contact administrator
  for this information.

  #121518 Copied
  

  Eva Kemp

  Participant

  April 17, 2016 at 09:12

  Hello,

  Try to disable the option “Comment author must have a previously approved comment” in Settings > Discussion and check reviews after that.
  Also check if the issue persists with default WordPress theme too or only with our theme.

  Regards,
  Eva Kemp.

  #121584 Copied
  

  Romas

  Participant

  April 18, 2016 at 10:13

  Thakns very much, it helped!

  #121681 Copied
  

  Robert Hall

  Participant

  April 18, 2016 at 10:22

  Hello,

  You’re welcome!

  Regards,
  Robert Hall

  #121684 Copied

• Tagged: persuasive, registered users, reviews, theme, woocommerce, woopress, wordpress