WooPress theme: only registered users reviews are counted

This topic has 6 replies, 3 voices, and was last updated 8 years ago ago by Robert Hall

  • Avatar: Romas
    Romas
    Participant
    April 15, 2016 at 19:15

    Hi, can u help me to resolve this issue: when I leave a comment using anonymous user this review is not counted, what changes do I need to do to repair this?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 15, 2016 at 20:00

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Romas
    Romas
    Participant
    April 15, 2016 at 20:20

    I have provided private content in private conetnt field of this message

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    April 17, 2016 at 09:12

    Hello,

    Try to disable the option “Comment author must have a previously approved comment” in Settings > Discussion and check reviews after that.
    Also check if the issue persists with default WordPress theme too or only with our theme.

    Regards,
    Eva Kemp.

    Avatar: Romas
    Romas
    Participant
    April 18, 2016 at 10:13

    Thakns very much, it helped!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 18, 2016 at 10:22

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

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The issue related to '‘WooPress theme: only registered users reviews are counted’' has been successfully resolved, and the topic is now closed for further responses

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