Forum Replies Created

Viewing 30 posts - 4,561 through 4,590 (of 31,382 total)
1 2 3 … 152 153 154 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:32

    Hello,

    JSON file is included only for those templates where Essential Grid plugin is used. For example, for Cosmetics template.

    Regards,
    Eva Kemp.

    #122068 Copied In reply to: Essential Grid – where is json?
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:15

    Hello,

    Add this code in Global Custom CSS:

    .page-id-145 .page-heading.bc-type-7, .page-heading.bc-type-8 {
  display: none;
}
.woocommerce .woocommerce-breadcrumb {
  padding-top: 50px;
}

    Regards,
    Eva Kemp.

    #122055 Copied In reply to: Transparent pages
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:07

    Hello,

    In this case you have to edit the file wp-content/themes/lifestyle/framework/templates/searchform.php and comment the line 10 <input type="hidden" name="post_type" value="post" /> .

    Regards,
    Eva Kemp.

    #122048 Copied In reply to: Search
    Avatar: Eva
    Eva Kemp
    Participant
    April 20, 2016 at 08:01

    Hello,

    Please add this css code:

    .page-id-13 .vc_gitem_row .vc_gitem-col {
  height: 800px;
}

    Regards,
    Eva Kemp.

    #122044 Copied In reply to: Post Grid Element size
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 19:31

    Hello,

    You can change the title “Our Offers” in wp-content/themes/legenda/woocommerce/single-product/up-sells.php
    You will find the code:
    etheme_create_flex_slider($args, __('Our offers', ETHEME_DOMAIN), false, true);
    and change “Our offers” title to anything you want.

    Regards,
    Eva Kemp.

    #122003 Copied In reply to: Change the words 'Our Offers'
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 19:24

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #122001 Copied In reply to: Wishlist not working when logged out
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 18:16

    Hello,

    WP credentials are incorrect. Please check them.
    Ask your hosting provider support for FTP credentials to be able to connect to your FTP account to see site files and send the login details to us.

    Regards,
    Eva Kemp.

    #121996 Copied In reply to: Installation FAILED!
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 18:14

    Hello,

    I’ve changed slider height.
    Please check it now.

    Regards,
    Eva Kemp.

    #121995 Copied In reply to: Images on my slider revolution are blury
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 18:09

    Hello,

    Sorry, but still login incorrect.
    Please check.

    Regards,
    Eva Kemp.

    #121993 Copied In reply to: Visual Composer is loading forever
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 17:15

    Hello,

    In this case you need upload image in higher resolution. If I stretch the image to fill the space it will be blurry again. Make the width of original image 1200px or higher.

    Regards,
    Eva Kemp.

    #121988 Copied In reply to: Images on my slider revolution are blury
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 17:08

    Hello,

    The credentials are incorrect. Please check them.

    Regards,
    Eva Kemp.

    #121981 Copied In reply to: Visual Composer is loading forever
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 17:05

    Hello,

    I’ve edited slide settings and set Background Fit option to “normal” http://storage1.static.itmages.com/i/16/0419/h_1461081918_9780060_de97d2aa3e.png .
    Please check slider now.

    Regards,
    Eva Kemp.

    #121980 Copied In reply to: Images on my slider revolution are blury
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 16:58

    Hello,

    “Submit” button is created automatically with bbPress plugin.
    You can create buttons using Button element in Visual Composer editor.

    Regards,
    Eva Kemp.

    #121978 Copied In reply to: Creating a cool forum page
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 16:34

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #121969 Copied In reply to: Images on my slider revolution are blury
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 16:30

    Hello,

    What error are you getting?
    Please provide us with FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    #121967 Copied In reply to: Installation FAILED!
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 16:24

    Hello,

    Please also use this css code:

    .cart-design-2 .shopping-cart-widget .cart-bag:before {
  border: 2px solid #ef5590;
}

    Regards,
    Eva Kemp.

    #121964 Copied In reply to: cart icon colour
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 16:22

    Hello,

    We need to see the “Submit” button on your site to give you the correct code.
    So where on your site can we see it?

    Regards,
    Eva Kemp.

    #121962 Copied In reply to: Creating a cool forum page
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 15:22

    Hello,

    Could you please show a page where this string is displayed on your site?

    Thank you.

    Regards,
    Eva Kemp.

    #121957 Copied In reply to: Problem with translation
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 15:02

    Hello,

    In this case we recommend you to restore your database from the latest backup.
    Ask your hosting provider support regarding it.

    Regards,
    Eva Kemp.

    #121954 Copied In reply to: How to get back my previous theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 15:00

    Hello,

    Please check the test result page http://www.webpagetest.org/result/160419_ES_YQW/1/details/ . As you can see slow loading is caused by images. You need optimize them.

    Also please show a page where you see the warnings:
    [Warning] Invalid CSS property declaration at: * (style.css, line 12)
    [Warning] Invalid CSS property declaration at: * (style.css, line 54)

    Thank you.
    Regards,
    Eva Kemp.

    #121952 Copied In reply to: Worried about speed – theme issue?
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 13:37

    Hello,

    This is the way the slider resizes on mobile.
    If there are any options regarding it you may ask in the comments section http://codecanyon.net/item/master-slider-wordpress-responsive-touch-slider/7467925/comments .

    Regards,
    Eva Kemp.

    #121935 Copied In reply to: Master slider not showing
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 13:22

    Hello,

    We’ll fix it in the next theme update.
    We’re sorry for such troubles.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #121933 Copied In reply to: Header n°5 and news/single product templates
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 12:04

    Hello,

    1. Products are imported with basic demo content when you install it in Theme Options > Import/Export > Install base demo content.

    2. I’ve sent Underwear template to your email address. Please check it

    3./5./6./7./8./9. It’s created with help of Essential Grid plugin. There is no xml file for it. Please read the plugin documentation http://essential.themepunch.com/documentation/#creating_your_first_grid . You can also import json files that have been sent to your email address , https://www.8theme.com/demo/docs/royal/#!/essential_grid .

    4. Blog page is created by default WordPress options in Settings > Reading, select your Blog page as Posts page, then select a layout in Theme Options > Blog Layout.

    Regards,
    Eva Kemp.

    #121927 Copied In reply to: We need your help
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 11:51

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #121921 Copied In reply to: Missing Product Image only with this theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 11:23

    Hello,

    This requires additional customization which is beyond our basic support scope.
    You can send your query via this form https://www.8theme.com/customization-services/ to get additional support.

    Regards,
    Eva Kemp.

    #121917 Copied In reply to: Review empty fileds alert
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 11:20

    Hello,

    Please activate Woopress theme and install the required plugins Ultimate addons for Visual Composer and Visual Composer.
    After that check Product editor page. You can download the latest plugins versions here:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    #121915 Copied In reply to: Missing Product Image only with this theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 10:10

    Hello,

    Please show a page where we can see Submit button on your site.

    Thank you.

    Regards,
    Eva Kemp.

    #121911 Copied In reply to: Creating a cool forum page
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 10:08

    Hello,

    Please provide us with FTP and WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #121910 Copied In reply to: Missing Product Image only with this theme
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 09:03

    Hello,

    We don’t see any issues in Firefox, please view the video https://i.gyazo.com/4f8a87a0d6d8c37f6b32ba83ea30f2f4.mp4 , but in Chrome white line is shown http://prntscr.com/au2kot , this is because sizes of those images differ. You have to change sizes only for those 2 images, try to find appropriate values for them.

    Regards,
    Eva Kemp.

    #121898 Copied In reply to: Theme Update Found Issues
    Avatar: Eva
    Eva Kemp
    Participant
    April 19, 2016 at 08:33

    Hello,

    Please refer to WordPress documentation how to include files in the child theme:
    https://codex.wordpress.org/Child_Themes#Referencing_.2F_Including_Files_in_Your_Child_Theme

    Regards,
    Eva Kemp.

    #121895 Copied In reply to: Message on the top for new people
  • 1 2 3 … 152 153 154 … 1,045 1,046 1,047
    Viewing 4,590 results - 4,561 through 4,590 (of 31,382 total)
Viewing 30 posts - 4,561 through 4,590 (of 31,382 total)
1 2 3 … 152 153 154 … 1,045 1,046 1,047

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