Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
You are welcome.
Regards,
Eva Kemp.
Hello,
Are you using default Woocommerce registration form on My Account page or our registration form on Register page?
Regards,
Eva Kemp.
Hello,
Please update Visual Composer plugin to the latest version as there was incompatibility issue between WordPress 4.5 and VC old version. You can download it here https://www.8theme.com/download-plugins/ . Update the plugin via FTP.
To create footer you need use Static Blocks in WP panel. Please refer to our documentation https://8theme.com/demo/docs/woopress/index.html#!/0_footer
Regards,
Eva Kemp.
Hello,
Please update Visual Composer plugin to the latest version as there was incompatibility issue between WordPress 4.5 and VC old version. You can download it here https://www.8theme.com/download-plugins/ . Update the plugin via FTP.
Regards,
Eva Kemp.
Hello,
Please provide WP admin credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
You can use only Google Analytics code there.
If you need to add other code add it to footer.php file.
Regards,
Eva Kemp.
Hello,
This is just a warning, not an error and it’s related to WordPress, not to the theme. You can ignore it and disable display_errors function on your local server in php.ini file.
Regards,
Eva Kemp.
Hello,
You have to recreate Tabs element on your pages as VC authors modified its code in the update.
So remove current Tabs element and add a new one with your content, then save the page.
After that VC editor should work fine.
Regards,
Eva Kemp.
Hello,
I’ve installed Woocommerce pages.
Please check your site now.
Regards,
Eva Kemp.
Hello,
Go to Theme Options > Single Product Page > Custom tab title and remove the title.
Regards,
Eva Kemp.
Hello,
Please provide us with FTP credentials as well.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Add this code in Theme Options > Custom CSS > Custom CSS for desktop:
.header-type-12 .navbar-collapse .menu > li > a {
font-size: 12px !important;
}
.header-logo img {
max-width: 200px;
margin-left: -100px;
}
2. Sorry but there is no such option.
3. Please read in Woocommerce documentation how to create custom tab https://docs.woothemes.com/document/editing-product-data-tabs/ .
4. It can be done making font size of menu items smaller.
5. You have to search for some 3rd-party plugin as the theme doesn’t have such feature.
Regards,
Eva Kemp.
Hello,
Go to Appearance > Widgets and remove the widget in Main Sidebar area.
Regards,
Eva Kemp.
Hello,
Try to disable Ajax Add to Cart option in Theme Options > Single Product Page and check the site after that.
Regards,
Eva Kemp.
Hello,
Your translation file pt_PT.po is still empty in the directory wp-content/themes/royal/languages http://storage2.static.itmages.com/i/16/0428/h_1461872203_4112521_3d4de935f9.jpeg .
Please read how to update translation files http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (section “Updating a .po (and .mo) file”).
Regards,
Eva Kemp.
Hello,
Please provide us with WP admin credentials in Private Content.
Regards,
Eva Kemp.
Hello,
Please refer to the video tutorial how to install theme via FTP:
https://youtu.be/RueXl86L_Ao
Regards,
Eva Kemp.
Hello,
Unfortunately there is no such option. Sorry.
Regards,
Eva Kemp.
Hello,
Please show your site and provide WP admin credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Hello,
As I see VC editor is working fine http://storage7.static.itmages.com/i/16/0503/h_1462263214_9412404_df0f5ac845.jpeg .
Please clear browser cache and check again.
Regards,
Eva Kemp.
Hello,
The file has been sent to your email address.
Please check it.
Regards,
Eva Kemp.
Hello,
You were asked to provide WP credentials. Please send them to us in Private Content.
Regards,
Eva Kemp.
Hello,
Update VC plugin to the latest version https://www.8theme.com/download-plugins/ as there was incompatibility issue between WordPress 4.5 and old VC version.
Regards,
Eva Kemp.
Hello,
To remove “En,Fr,De £,$” go to Appearance > Widgets and add empty Text widget into “Left Side top bar area”.
Unfortunately we don’t have French translation. You have to translate the theme according to the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate .
Regards,
Eva Kemp.
Hello,
What is your site name?
Also check if you’re using the latest VC version. You can download it here https://www.8theme.com/download-plugins/ .
Update the plugin via FTP as there was incompatibility issue between WordPress 4.5 and old VC version.
Regards,
Eva Kemp.
Hello,
You’re welcome.
Regards,
Eva Kemp.
Hello,
Could you please show on a screenshot what you want to delete?
And show a direct page.
Provide WP admin credentials.
Thank you.
Regards,
Eva Kemp.
Hello,
1. Please specify for want elements you want to change font family.
2. We don’t see your screenshot. Please resend it. Also gallery is shown on mobile:
http://storage6.static.itmages.com/i/16/0503/h_1462261409_6009744_7c8cdd45c1.jpeg
Please provide us with WP admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello,
You need add “8theme – Static Block” widget into “Footer” area in Appearance > Widgets and remove it from “Additional custom block” area as it will be shown on all pages when you add it in Appearance > Widgets.
Regards,
Eva Kemp.
Hello,
There is incompatibility issue between WordPress 4.5 version and old VC plugin. You have to update VC to the latest version via FTP. Download plugin here https://www.8theme.com/download-plugins/ . All your settings won’t be lost.
Regards,
Eva Kemp.