Forum Replies Created

Viewing 30 posts - 4,231 through 4,260 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:34

    Hello,

    You are welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:22

    Hello,

    Are you using default Woocommerce registration form on My Account page or our registration form on Register page?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:14

    Hello,

    Please update Visual Composer plugin to the latest version as there was incompatibility issue between WordPress 4.5 and VC old version. You can download it here https://www.8theme.com/download-plugins/ . Update the plugin via FTP.

    To create footer you need use Static Blocks in WP panel. Please refer to our documentation https://8theme.com/demo/docs/woopress/index.html#!/0_footer

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 11:06

    Hello,

    Please update Visual Composer plugin to the latest version as there was incompatibility issue between WordPress 4.5 and VC old version. You can download it here https://www.8theme.com/download-plugins/ . Update the plugin via FTP.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:54

    Hello,

    Please provide WP admin credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:51

    Hello,

    You can use only Google Analytics code there.
    If you need to add other code add it to footer.php file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:50

    Hello,

    This is just a warning, not an error and it’s related to WordPress, not to the theme. You can ignore it and disable display_errors function on your local server in php.ini file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:43

    Hello,

    You have to recreate Tabs element on your pages as VC authors modified its code in the update.
    So remove current Tabs element and add a new one with your content, then save the page.

    After that VC editor should work fine.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:33

    Hello,

    I’ve installed Woocommerce pages.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:23

    Hello,

    Go to Theme Options > Single Product Page > Custom tab title and remove the title.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:15

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 10:11

    Hello,

    1. Add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .header-type-12 .navbar-collapse .menu > li > a {
       font-size: 12px !important;
    }
    .header-logo img {
        max-width: 200px;
        margin-left: -100px;
    }

    2. Sorry but there is no such option.

    3. Please read in Woocommerce documentation how to create custom tab https://docs.woothemes.com/document/editing-product-data-tabs/ .

    4. It can be done making font size of menu items smaller.

    5. You have to search for some 3rd-party plugin as the theme doesn’t have such feature.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:41

    Hello,

    Go to Appearance > Widgets and remove the widget in Main Sidebar area.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:37

    Hello,

    Try to disable Ajax Add to Cart option in Theme Options > Single Product Page and check the site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:33

    Hello,

    Your translation file pt_PT.po is still empty in the directory wp-content/themes/royal/languages http://storage2.static.itmages.com/i/16/0428/h_1461872203_4112521_3d4de935f9.jpeg .

    Please read how to update translation files http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (section “Updating a .po (and .mo) file”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:27

    Hello,

    Please provide us with WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:25

    Hello,

    Please refer to the video tutorial how to install theme via FTP:
    https://youtu.be/RueXl86L_Ao

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:23

    Hello,

    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:19

    Hello,

    Please show your site and provide WP admin credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:14

    Hello,

    As I see VC editor is working fine http://storage7.static.itmages.com/i/16/0503/h_1462263214_9412404_df0f5ac845.jpeg .
    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:08

    Hello,

    The file has been sent to your email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:05

    Hello,

    You were asked to provide WP credentials. Please send them to us in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:03

    Hello,

    Update VC plugin to the latest version https://www.8theme.com/download-plugins/ as there was incompatibility issue between WordPress 4.5 and old VC version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 09:02

    Hello,

    To remove “En,Fr,De £,$” go to Appearance > Widgets and add empty Text widget into “Left Side top bar area”.

    Unfortunately we don’t have French translation. You have to translate the theme according to the documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:57

    Hello,

    What is your site name?
    Also check if you’re using the latest VC version. You can download it here https://www.8theme.com/download-plugins/ .
    Update the plugin via FTP as there was incompatibility issue between WordPress 4.5 and old VC version.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:52

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:46

    Hello,

    Could you please show on a screenshot what you want to delete?
    And show a direct page.
    Provide WP admin credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:44

    Hello,

    1. Please specify for want elements you want to change font family.

    2. We don’t see your screenshot. Please resend it. Also gallery is shown on mobile:
    http://storage6.static.itmages.com/i/16/0503/h_1462261409_6009744_7c8cdd45c1.jpeg
    Please provide us with WP admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:28

    Hello,

    You need add “8theme – Static Block” widget into “Footer” area in Appearance > Widgets and remove it from “Additional custom block” area as it will be shown on all pages when you add it in Appearance > Widgets.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 3, 2016 at 08:25

    Hello,

    There is incompatibility issue between WordPress 4.5 version and old VC plugin. You have to update VC to the latest version via FTP. Download plugin here https://www.8theme.com/download-plugins/ . All your settings won’t be lost.

    Regards,
    Eva Kemp.

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    Viewing 4,260 results - 4,231 through 4,260 (of 31,382 total)
Viewing 30 posts - 4,231 through 4,260 (of 31,382 total)
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