Forum Replies Created

Viewing 30 posts - 3,781 through 3,810 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:46

    Hello,

    Please take our apologies, unfortunately there is no such possibility.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:34

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:33

    Hello,

    You can set different colors in the column settings of Visual Composer editor.
    If you have difficulties with it please provide WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:31

    Hello,

    Your site gives error “Error establishing a database connection”.
    Are you reinstalling WordPress or making changes in the database?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:26

    Hello,

    Try to use this css code:

    .imagesthumbnail {
        height: 100% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 18:00

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 17:57

    Hello,

    1. Add this code in Custom CSS for desktop section:

    .page-id-15252 .row-count-5 .product-category {
        width: 20% !important;
    }

    2. Please read the documentation http://codex.wordpress.org/Child_Themes

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 17:47

    Hello,

    Have you enabled the option “Object Cache” in the plugin settings?
    If so then disable it, clear browser and server cache and check site after that.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 17:43

    Hello,

    You can use this code:

    .header-type-7 .header .tbs span::before {
        content: "\f0f3";
        font-family: FontAwesome;
    }

    Replace the code \f0f3 with the needed one of FA icons http://fontawesome.io/icons/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 16:02

    Hello,

    There are a lot of templates in Theme Options > Import/Export.
    Please check this section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 15:49

    Hello,

    Please add this code in Global Custom CSS:

    .header-type-6 .header .header-logo {
        width: 100% !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 13:21

    Hello,

    You should import all those files one by one as one file was divided into parts because some clients have difficulties with import process.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 12:56
    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 12:51

    Hello,

    As you can see in our element settings http://storage9.static.itmages.com/i/16/0517/h_1463485791_9529310_e8260ee3ab.jpeg there is only Parent ID field where you can add categories IDs and only child categories of those parent categories will be shown, but there is no option to set ids to show only parent categories.
    You can use Woo Product Categories element http://storage6.static.itmages.com/i/16/0517/h_1463485890_3130716_dc404182f8.jpeg in this case.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 11:11

    Hello,

    That is not what we need.
    How did you install WordPress on your site?
    Do you have control panel in your hosting?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 11:02

    Hello,

    I’ve set image sizes in Woocommrece settings and regenerated thumbnails. Please clear browser cache and check single product page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 09:43

    Hello,

    I’ve set “Position” to “Use shortcode” in YIT Plugins > Wishlist > General Settings. Check single product page now.

    Your images have different sizes. They should have the same dimensions, reupload your original images with the approximate sizes 1,280px × 1,600px, not less.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 09:28

    Hello,

    Try to use this css code:

    .header-type-3 .logo-with-menu {
       width: 200px;
    }
    .header-type-3 .logo-with-menu + div {
      height: 80px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 09:19

    Hello,

    Now we are able to log in.

    1. I’ve added the previous code to custom.css. Clear browser cache and check footer now.

    2. I’ve added this code for logo:

    .header7 {
        margin-top: 0px;
        margin-bottom: 0px;
    }

    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 09:05

    Hello,

    You need add the link code in wp-content/themes/woopress/headers/header-structure-2.php file after line 45.
    Then add function code to functions.php file. You can use the code as an example written in wp-content/themes/woopress/framework/theme-functions.php in line 1199.
    Or you can search for some modal popup plugin.

    Please take our apologies but your query requires additional customization which is beyond our basic support scope.
    If you wish you can order additional support via the form https://www.8theme.com/customization-services/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 08:35

    Hello,

    You need install Ultimate VC Addons plugin, it can be uploaded via FTP.
    Is there any control panel where you can see your site files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 08:32

    Hello,

    Could you please describe how we can replicate the issue on our side and provide us with FTP/WP admin credentials?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 08:25

    Hello,

    Have you added “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area? Please do this and your footer block will be shown for all pages.

    To add size attributes you need create them in Products > Attributes and add variations to variable products http://docs.woothemes.com/document/variable-product/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 17, 2016 at 08:07

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 22:11

    Hello,

    Please provide FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 22:03

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 22:01

    Hello,

    Perhaps a colleague from Pre-Sales Team made a mistake or understood your question incorrectly because demo content in the theme always includes only basic pages, not all of them.

    I was able to add new row on your home page http://storage5.static.itmages.com/i/16/0516/h_1463432472_6075918_1cbb25a118.jpeg . Please clarify how we can replicate the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 21:56

    Hello,

    Please provide WP Dashboard and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 21:54

    Hello,

    Thank you for your feedback.
    We appreciate it very much.
    We’d be thankful if you leave a comment on ThemeForest site http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246/comments .

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 16, 2016 at 17:18

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 3,781 through 3,810 (of 31,382 total)
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