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Viewing 30 posts - 3,661 through 3,690 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 16:53

    Hello,

    1. I’ve changed slider size in the slider settings. Please check it now.

    2. Where the social icons are located and what links you mean?

    As I see product category is missing in the footer now.
    Have you removed it? Please add it back to fix the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 16:31

    Hello,

    You can use some plugin to create Coming Soon page https://www.elegantthemes.com/blog/resources/wordpress-maintenance-mode-coming-soon-page .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 16:09

    Hello,

    1. Unfortunately there is no such possibility.
    You have to add at least one product to a category to get it shown.

    2. There is no feature for automatic slide.
    To show 5 brands in a line try to use this css code:

    .brandCarousel7042.owl-carousel .owl-item {
        width: 220px !important;
        margin-left: 10px;
    }

    3. What button exactly? In price filter widget or for hidden sidebar?
    – Use this css code:

    .pagination-cubic li span.page-numbers.current {
       background-color: #000;
    }

    Change color to yours.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 15:47

    Hello,

    We didn’t rebuild any images.
    As we told we only disabled “Hard Crop” option.
    When you change images sizes you need to regenerate thumbnails http://wordpress.org/plugins/regenerate-thumbnails/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 15:32

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 15:31

    Hello,

    The issue on FAQ page persists with default WordPress theme too. So the problem is related to Visual Composer plugin. Try to use Tabs element or Accordion instead of FAQ.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 15:26

    Hello @alhou,

    If you want to import a template manually using .xml file you need find the needed file in the theme package in “XML files” folder. Inside of it you’ll see the folder “Versions”. To import .xml file go to wp-admin panel Tools > Import > WordPress > upload chosen xml file, press “Upload File” and import. Check “Download and import file attachments” and press Submit button.
    The page will appear in Pages section.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 15:05
    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 11:11

    Hello,

    As I see now your images have the same sizes.
    Do you want to make them smaller?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 11:08

    Hello,

    Does the issue with menu persist only with our theme or with another too? Please check it.
    Also provide FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 10:47

    Hello,

    Try to change slug url to product name instead of the number http://storage6.static.itmages.com/i/16/0523/h_1463996716_2047377_6d3c46e91c.jpeg .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 10:35

    Hello,

    We can’t view the editor of home page because you’re using old VC version.
    Update it via FTP and let us know. Download the latest version here https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 08:45

    Hello,

    We can’t access your site, there is an error:
    Fatal error: Cannot redeclare add_object_page() (previously declared in /var/www/v-15547/data/www/new.walksafari.kz/wp-admin/includes/plugin.php:1101) in /var/www/v-15547/data/www/new.walksafari.kz/wp-admin/includes/deprecated.php on line 1342

    The problem is with WordPress. Have you updated it?
    Try to reupload WordPress files via FTP.

    Does the issue with menu persist only with our theme or with another too? Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:06

    Hello,

    Glad to hear it!
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:06

    Hello,

    This is just an example that our theme can be multilingual using the plugin WPML http://wpml.org/. It’s fully compatible with the theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:05

    Hello,

    Please show a page where you want to change the button color.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:04

    Hello,

    We’re glad the solution has been found.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:03

    Hello,

    Please use this code in Theme Options > Custom CSS > Global Custom CSS:

    .type-label-1 {
      background-color: red;
      font-family: Arial;
    }

    Change values to yours.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:02

    Hello,

    Could you please show on our demo what products you mean and give a screenshot for better understanding?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 07:00

    Hello @glendilee,

    Please show a page where you want to remove that info.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:59

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:58

    Hello,

    As I see you didn’t change sizes in Woocommerce > Settings > Products > Display http://storage8.static.itmages.com/i/16/0523/h_1463983108_9598453_a3bdb87133.jpeg as mentioned here https://www.8theme.com/demo/docs/royal/#!/woocommerce .
    Please change them and regenerate thumbnails.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:57

    Hello,

    Could you please show a screenshot what exactly you want to decrease?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:54

    Hello,

    Please upload your site to any web host and provide us with login details to the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:53

    Hello,

    Are you using the latest version of Visual Composer editor?
    You can download it here https://www.8theme.com/download-plugins/ and update the plugin via FTP.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 23, 2016 at 06:51

    Hello,

    You need select the 2nd header type in Theme Options > Header and add slider in your home page in “Show revolution slider instead of breadcrumbs and page title” section in Page Layout box on the right site of the page editor.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2016 at 11:01

    Hello,

    You need delete the block via Visual Composer editor. As I see it’s not working now because you’re using very old VC version that is not compatible with the latest WordPress version.
    So update the plugin via FTP. Download it here https://www.8theme.com/download-plugins/ .
    Also update the theme.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.


    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2016 at 10:01

    Hello,

    Sorry, but in this case you need contact Woocommerce support. They should provide more information regarding your query.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2016 at 09:59

    Hello,

    To show one product per row on home page you need edit your Products element that you added in home page editor and set 1 to “Number of items on phones” field.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2016 at 09:53

    Hello,

    I’ve checked the product you provided and added it cart successfully:
    http://storage9.static.itmages.com/i/16/0521/h_1463820780_7275679_1857a519d9.jpeg

    If you’re still experiencing the issue please try to disable Ajax Add to Cart option in Theme Options > Single Product Page, clear browser cache and check product again.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 3,661 through 3,690 (of 31,382 total)
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