This topic has 9 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp
Hello,
My product images look very weird (for example this one). They are not enlarged. And they are
after each other (see private content for link).
I would expect it to look like this:
https://www.8theme.com/demo/royal/?product=holly-dress&tabs=1
Regards,
Lars
Hello,
Please provide us with WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Hello,
Please see the private content.
Regards,
Lars
Hello,
The categories look also very weird?
(see private section for url)
Regards,
Lars
Hello,
The problem is caused by one of your plugins. Disable them one by one to find it out.
Also set images sizes in Woocommerce > Settings > Products > Display as described in our documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce and regenerate thumbnails.
Regards,
Eva Kemp.
Hello,
Thanks for your reply. The images popup again thanks for that! But I’ve set the image sizes in Woocommerce > Settings > Products > Display. And I’ve regenerated the images but they still don’t have the right size.
(See link in private section)
Please help me find a solution.
Thankyou!
Hello,
As I see you didn’t change sizes in Woocommerce > Settings > Products > Display http://storage8.static.itmages.com/i/16/0523/h_1463983108_9598453_a3bdb87133.jpeg as mentioned here https://www.8theme.com/demo/docs/royal/#!/woocommerce .
Please change them and regenerate thumbnails.
Regards,
Eva Kemp.
Hello,
I see now what you mean. But I’ve done that (see images). Unfortunately it’s still the same?
What else could be wrong?
http://postimg.org/image/pqb6xq3bf
http://postimg.org/image/bff5wfxhn/
Thanks for your help!
Hello,
As I see the image is shown fine now http://storage2.static.itmages.com/i/16/0523/h_1464019422_9974578_2a6591b17e.jpeg .
If you mean the second image is smaller, the reason is their original sizes are different. You need upload original images with similar dimensions.
Regards,
Eva Kemp.
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