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Topic: Woocommerce product images not right

larsjanssen64@gmail.com

Participant

May 20, 2016 5:51 pm

Hello,

My product images look very weird (for example this one). They are not enlarged. And they are
after each other (see private content for link).

I would expect it to look like this:

http://8theme.com/demo/royal/?product=holly-dress&tabs=1

Regards,

Lars

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Jack Richardson

Support staff

May 20, 2016 5:59 pm

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

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larsjanssen64@gmail.com

Participant

May 20, 2016 6:17 pm

Hello,

Please see the private content.

Regards,

Lars

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larsjanssen64@gmail.com

Participant

May 20, 2016 6:20 pm

Hello,

The categories look also very weird?

(see private section for url)

Regards,

Lars

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Eva Kemp

Support staff

May 20, 2016 8:00 pm

Hello,

The problem is caused by one of your plugins. Disable them one by one to find it out.
Also set images sizes in Woocommerce > Settings > Products > Display as described in our documentation http://8theme.com/demo/docs/royal/#!/woocommerce and regenerate thumbnails.

Regards,
Eva Kemp.

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larsjanssen64@gmail.com

Participant

May 21, 2016 6:14 pm

Hello,

Thanks for your reply. The images popup again thanks for that! But I’ve set the image sizes in Woocommerce > Settings > Products > Display. And I’ve regenerated the images but they still don’t have the right size.

(See link in private section)

Please help me find a solution.

Thankyou!

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Eva Kemp

Support staff

May 23, 2016 6:58 am

Hello,

As I see you didn’t change sizes in Woocommerce > Settings > Products > Display http://storage8.static.itmages.com/i/16/0523/h_1463983108_9598453_a3bdb87133.jpeg as mentioned here http://8theme.com/demo/docs/royal/#!/woocommerce .
Please change them and regenerate thumbnails.

Regards,
Eva Kemp.

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larsjanssen64@gmail.com

Participant

May 23, 2016 2:19 pm

Hello,

I see now what you mean. But I’ve done that (see images). Unfortunately it’s still the same?
What else could be wrong?

http://postimg.org/image/pqb6xq3bf
http://postimg.org/image/bff5wfxhn/

Thanks for your help!

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Eva Kemp

Support staff

May 23, 2016 5:05 pm

Hello,

As I see the image is shown fine now http://storage2.static.itmages.com/i/16/0523/h_1464019422_9974578_2a6591b17e.jpeg .
If you mean the second image is smaller, the reason is their original sizes are different. You need upload original images with similar dimensions.

Regards,
Eva Kemp.

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