Page 1026 – 8theme.com

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Eva Kemp

Participant

May 10, 2014 at 09:52

Hello,

We’re glad the issue has been fixed.
If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

#3259 Copied In reply to: WordPress Admin Disappeared after installation

Eva Kemp

Participant

May 10, 2014 at 09:07

Hello,

Have you disabled Lightbox in WooCommerce > Settings > General?
Please try this. If the issue is still present please provide us with wp-admin panel credentials.

Regards,
Eva Kemp.

#3253 Copied In reply to: Resize Image on Single Product Page

Eva Kemp

Participant

May 10, 2014 at 08:49

Hello,

Sorry, but we don’t guarantee proper work of some other plugins as our theme is compatible with woocommerce. You may try to test this, but you’d better create a back up before.

Regards,
Eva Kemp.

#3252 Copied In reply to: Can I eliminate Woocommerce from Legenda?

Eva Kemp

Participant

May 10, 2014 at 08:42

Hello,

I see only one “add to wishlist” button on the page you’ve provided.
Has the issue been fixed?

Regards,
Eva Kemp.

#3251 Copied In reply to: Why do i have 2x Wishlist buttons?

Eva Kemp

Participant

May 10, 2014 at 08:38

Hello,

1. Regarding footer customization you can read our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/footer.
2. Do you want to add social media icons on a single product page? If so this is described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/single_product_page > Social icons. As these are share buttons you’ll be redirected to the page where you’ll be able to share the product on your timeline.
3. Do you wish to place your logo beside the copyright info? Please refer to the documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/widgets > Footer Copyrights,and > Footer Links.
4. How to add social icons on sidebar is described at this article: http://en.support.wordpress.com/add-social-media-buttons-to-your-sidebar-or-footer/
5. As I see your “Shop” item in menu is already redirected to Etsy shop page. Anyway it can be done modifying .htaccess file. You can ask your host how to achieve this.
6. Please read the documentation about newsletters: https://www.8theme.com/demo/docs/legenda/index.html#!/newsletters

Regards,
Eva Kemp.

#3250 Copied In reply to: Social Media Icon Help, various questions

Eva Kemp

Participant

May 10, 2014 at 08:14

Hello,

Please provide us with the link to your site in Private Content. Also please show us screenshots of the problem you’re experiencing.

Regards,
Eva Kemp.

#3249 Copied In reply to: Mobile site 3G

Eva Kemp

Participant

May 10, 2014 at 08:11

Hello,

There is only one widget in Hidden top panel area. You selected Static block widget with the Block name: “About us for hidden header” and only this block is displayed. If you want to show more you need drag one more widget of static block (or some other) and select another block name to be shown.

If you still need help please let us know.

Regards,
Eva Kemp.

#3248 Copied In reply to: Testimonials widget not working

Eva Kemp

Participant

May 10, 2014 at 08:04

Hello,

If original theme files weren’t touched then you won’t lose your modifications. Just follow the instruction described in our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade .
custom.css file won’t be overwritten. But make a backup before to be sure you’re safe.

Regards,
Eva Kemp.

#3247 Copied In reply to: How to install the Legenda update without losing my customisation…

Eva Kemp

Participant

May 9, 2014 at 18:42

Hello,

Please try to update the theme to the latest version 3.4., but read our documentation carefully before: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

Regards,
Eva Kemp.

#3236 Copied In reply to: Product photos missing

Eva Kemp

Participant

May 9, 2014 at 18:38

Hello,

Have you already updated woocommerce plugin to 2.1.8 version?
Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#3234 Copied In reply to: Overrides) (WooCommerce):

Eva Kemp

Participant

May 9, 2014 at 18:25

Hello @lancebw003,

The problem was the client had old theme version and had to update it to make Revolution Slider workable.
If your theme is updated and the problem still persists please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

#3233 Copied In reply to: WordPress 3.9 Upgrade LayerSlide not function & "enable your JavaScript" notice

Eva Kemp

Participant

May 9, 2014 at 18:18

Hello,

Could you please provide us with wp-admin panel credentials to check the issue?

Regards,
Eva Kemp.

#3232 Copied In reply to: Testimonials widget not working

Eva Kemp

Participant

May 9, 2014 at 18:10

Hello,

You’re welcome.

Regards,
Eva Kemp.

#3229 Copied In reply to: Visual Composer not working after Legenda 2.2 Update

Eva Kemp

Participant

May 9, 2014 at 18:09

Hello,

Have you modified the original theme files or a child theme?
If they are original files then you need to move all changes in the child theme.
So when updating the theme nothing will be lost.

Regards,
Eva Kemp.

#3228 Copied In reply to: How to install the Legenda update without losing my customisation…

Eva Kemp

Participant

May 9, 2014 at 17:36

Hello,

As you’ve created a ticket, you should receive an answer in the ticket.
Our specialists give a reply during 48 hours. Please wait a little. You’ll be replied in a short time.

Regards,
Eva Kemp.

#3225 Copied In reply to: Fatal error – install

Eva Kemp

Participant

May 9, 2014 at 17:31

Hello,

1. The upsell settings are related to woocommerce so you’d better contact their support regarding this issue.

2. Our documentation describes how to translate the files: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
Please read it carefully.

3. Seems you haven’t removed wpbakery folder from wp-content/themes/legenda. Please read our documentation, especially the text in red: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

Regards,
Eva Kemp.

#3224 Copied In reply to: About up sell features PO file and 2.2 version

Eva Kemp

Participant

May 9, 2014 at 17:04

Hello,

Please refer to this page: http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/support > Frequently Asked Questions > How do i Update the Slider with the new version

Regards,
Eva Kemp.

#3221 Copied In reply to: Rev Slider Styles/Fonts

Eva Kemp

Participant

May 9, 2014 at 17:00

Hello,

I’ve updated the file review-order.php and the error has gone.
Please check.

Regards,
Eva Kemp.

#3220 Copied In reply to: Some page are in old version

Eva Kemp

Participant

May 9, 2014 at 16:57

You’re welcome.

Best regard,
Eva Kemp.

#3218 Copied In reply to: How to replace the language area with social media icon ?

Eva Kemp

Participant

May 9, 2014 at 16:56

Hello,

I’ve just checked your menu settings and there are no any CSS classes with badge-sale or badge-hot for menu items. Please read our documentation how it should be added: https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

Regards,
Eva Kemp.

#3217 Copied In reply to: Icons Not Displaying Properly

Eva Kemp

Participant

May 9, 2014 at 16:46

Sorry but this service isn’t for free and unfortunately our developers are not able to assist on additional customization at the moment due to a large amount of work.
Please take our apologies.

Regards,
Eva Kemp.

#3215 Copied In reply to: Promo Popup

Eva Kemp

Participant

May 9, 2014 at 16:43

Hello,

Please add the following code into custom.css file:

html {overflow: hidden;}

Here you can watch how to create custom.css.

Regards,
Eva Kemp.

#3214 Copied In reply to: Single Product pages are a mess

Eva Kemp

Participant

May 9, 2014 at 16:39

You’re welcome.

Regards,
Eva Kemp.

#3212 Copied In reply to: Blog Template

Eva Kemp

Participant

May 9, 2014 at 16:38

Hello,

You’re welcome.

Best regards,
Eva Kemp.

#3210 Copied In reply to: Logo in Fixed Header on Mobile device

Eva Kemp

Participant

May 9, 2014 at 16:36

Hello,

Please provide us with the link where Team member element is used and admin panel credentials.

Regards,
Eva Kemp.

#3209 Copied In reply to: Team member module, Facebook link not appearing.
Eva Kemp

Participant

May 9, 2014 at 15:23
Hello,

I’m unable to save custom.css in Appearance > Editor.
Please check permissions on this file: http://codex.wordpress.org/Changing_File_Permissions
Please add the code to custom.css and save it yourself:

.team-member .member-image { float: none !important; }

If the problem persists on the page please let us know.

Regards,
Eva Kemp.
#3204 Copied In reply to: visual composer has white fond ( can not read)
Eva Kemp

Participant

May 9, 2014 at 08:30

Hello,

Please clarify: do you wish to change the color of the links hover?

Regards,
Eva Kemp.

#3191 Copied In reply to: How to change Main menu link colours?

Eva Kemp

Participant

May 9, 2014 at 08:17

Hello,

You need remove those widgets from the Primary Widget Area in Appearance > Widgets. If search widget still appears you’ll need to add an empty text widget into there.

Regards,
Eva Kemp.

#3190 Copied In reply to: Registration

Eva Kemp

Participant

May 9, 2014 at 08:11

Hello @lostmarbles,

Sorry, but I don’t see Revolution Slider added into home page.
I tried to add it and it was working fine.
Could you please provide me with the link where it is placed and a screenshot from your side how it’s displayed.
Thank you.

Regards,
Eva Kemp.

#3189 Copied In reply to: Revolution Slider not working along with category expand/collaspe

Eva Kemp

Participant

May 8, 2014 at 21:44

Hello,

Are you installing demo data on clear WordPress or just updating the theme? Please read our documentation: https://www.8theme.com/demo/docs/leader/index.html#!/demo_data_installation
If the error is still there please provide us with FTP and wp-admin credentials in Private Content.

Regards,
Eva Kemp.

#3167 Copied In reply to: Unable to install demo sample data
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Viewing 30,780 results - 30,751 through 30,780 (of 31,366 total)

Viewing 30 posts - 30,751 through 30,780 (of 31,366 total)

← 1 2 3 … 1,025 1,026 1,027 … 1,044 1,045 1,046 →

Forum Replies Created

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