Hello,

I advise to create a ticket at http://support.8theme.com/ providing all details and our specialists will investigate the issue.
Thank you.

Regards,
Eva Kemp.

Try to disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off.
If this doesn’t help please provide us with wp-admin panel credentials as well.

Regards,
Eva Kemp.

Hello,

The demo site is for 1.9 version. And you have the latest one 2.2.
That’s why there is some difference.

Regards,
Eva Kemp.

Hello,

We’re very sorry for a long delay.
The reason of the problem is you have image size set to 1024. You need change it to larger value in Settings > Media > Image Sizes > Large size and change max width and max height.
If you still need help please let us know.

Regards,
Eva Kemp.

Hello,

Please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

Could you please clarify with more details what the problem is with delivery?
Please provide us with the link and a screenshot of the issue.
Also please give us FTP and admin panel credentials to investigate woocommerce problem..

Regards,
Eva Kemp.

Hello,

You need add the following code into custom.css file:
@media (max-width: 479px) {.products-grid.product-count-3 .product:nth-child(n) {width: 50%;}}

You can watch here how to create custom.css.

If the problem is still there please provide us with FTP and admin panel credentials in Private Content.

Regards,
Eva Kemp.

Hello,

1. I’ve checked the main image hover and it’s working fine even if I move away the cursor.
2. Please try to disable Lightbox in Woocommerce > Settings > General > Scripts, untick “Enable Lightbox”.
3. You may try to add the following code into custom.css file:

@media only screen and (max-width: 479px) {{
product-image: max-width: 70%;}}

To create “custom.css” you can use(rename) the file “default.custom.css” which is located in theme directory. And enable it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

If VC is asking for update you can update it. If there are some errors please provide us with FTP and admin panel credentials in Private Content.

Please provide us with the link to your contact page to check the header and search form.

Regards,
Eva Kemp.

Hello,

We’re glad the problem has been resolved.
If you need more help don’t hesitate to contact us.

Regards,
Eva Kemp.

Hello,

Could you please provide us with FTP credentials?

Regards,
Eva Kemp.

Hello,

Thank you for contacting us.
If you have any questions please let us know.

Regards,
Eva Kemp.

Hello,

To disabled the popup window on a single product page, go to Theme Options > Single Product Page > Ajax “Add to cart” > Off.
You can prevent the function “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products tab > Add to cart and untick “Add to cart Redirect to the cart page after successful addition”.

Regards,
Eva Kemp.

Hello,

Please clarify what error codes you see. Please provide us with the link and a screenshot of errors.
You may downgrade the theme and won’t lose anything if you didn’t make any changes in the original theme files.

Regards,
Eva Kemp.