Forum Replies Created

Viewing 30 posts - 30,421 through 30,450 (of 31,366 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2014 at 08:08

    Hello,

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2014 at 08:07

    Hello,

    You need to choose the Expanded header to enable the Mega Menu, then select it in Theme Options.
    If you still have problems please provide us with admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2014 at 08:02

    Hello,

    You need create attributes for your products. Please refer to woocommerce documentation:
    http://docs.woothemes.com/document/product-variations/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 21:12

    Hello,

    Do you want to remove breadcrumbs only from portfolio projects?
    If so you need edit the file wp-content/themes/legenda/single-etheme_portfolio.php, find the code <?php etheme_breadcrumbs(); ?> (line 14) and remove it.
    You’d better make all changes for the theme files in a child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:48

    Hello,

    Please provide us with wp-admin panel credentials in Private Content to check this issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:39

    Hello,

    The border can be longer if to strength the container. So 4 blocks will also be strengthen. You may try to add this code into custom.css:
    .footer-top .container {width: 1229px;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:23

    Hello,

    You should disable Nice Scroll in Theme Options > General > Nice Scroll > Off and this will fix the issue with navigation bar.
    Could you please show a screenshot to have clear understanding what is wrong with parallax background?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:03

    Hello,

    Could you please clarify with details what is wrong with the footer?
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:02

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 20:01

    Hello,

    Please refer to Woocommerce documentation regarding this question: http://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:59

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:57

    You’re are welcome.

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:24

    Hello,

    We’re glad the issue has been fixed.
    Enjoy your work!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:21

    Hello,

    Yes, you should upload every video file. You can use some storage providers where you can keep your .mp4 or .webm files instead of uploading them to your hosting company server.
    Unfortunately there is no such option. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:17

    You’re welcome.

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:16

    Hello,

    Please add this code into custom.css file:
    html {overflow: hidden;}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:14

    You’re welcome.
    You need also translate theme template. Please read our documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 19:10

    Hello,

    Please read VC documentation how to add google map:
    http://vc.wpbakery.com/blog/google-maps-in-visual-composer-for-wordpress/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:45

    Hello,

    Thank you for notification.
    This is very useful information.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:43

    Hello @josephgut,

    To update VC you need buy a license key or you may wait for a new theme release where all implemented plugins will be updated to the latest versions.
    If you’re experiencing some issues with Frontend Editor of VC we recommend you to create a ticket at https://support.8theme.com/ and our specialists will look into it.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:38

    Hello @myassine86,

    What errors are you getting when installing the theme? Please provide us with FTP and admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:34

    Could you please provide us with FTP and admin panel credentials to check the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:30

    Hello,

    We’re glad you was able to resolve this issue.
    If there are any questions don’t hesitate to contact our support team.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:27

    Hello,

    Please provide us with FTP and admin panel credentials in Private Content and we’ll reupload the file.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:23

    You’re always welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 18:20

    Hello,

    Have you edited the existing template or created your own template page?
    Please provide us with FTP and admin panel credentials in Private Content. Also please tell us which file you’ve edited.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 17:50

    The previous/next buttons on the slider are images that located in wp-content/plugins/LayerSlider/skins/blanco/ directory. You can edit them using some image editor. Twitter quote is also an image, you can find it here: /wp-content/themes/blanco/images/quote.png
    To change color of twitter message use this code in custom.css file:
    .twitter-message a {color: #FF4A4A;} and replace “#FF4A4A” with your color code or color name.

    To create custom.css file just rename “default.custom.css” in /wp-content/themes/blanco/ directory and enable it in Blanco – Theme Settings > tick “Enable Custom CSS file”, don’t forget to click “Save Settings” button.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 17:39

    Hello,

    Please provide us with FTP credentials to check the issue.
    Have you created a back up before upgrading?
    You may try to restore it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 17:32

    Hello,

    Sorry for a delay.
    You’ve been replied on the ticket.
    Please check your email.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 20, 2014 at 17:09

    Hello,

    Please resend the details in Private Content. It’s visible only for our staff.
    Thank you.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 30,421 through 30,450 (of 31,366 total)
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