Forum Replies Created

Viewing 30 posts - 91 through 120 (of 1,462 total)
  • Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 10:12

    Hello

    We have checked the credentials you gave and not able to login. Please check them.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 09:23

    Hello

    Please provide us with wp-admin credentials in private content.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 07:41

    Hello

    Would you mind to change password to sщmenthing without special characters like $ etc?

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 07:34

    Hello

    You are welcome! Don’t hesitate to contact us in case any further question appear.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 07:19

    Hello

    I see that peperfish is present in mentioned category. Please check the issue with default WP theme and contact your host provider to check site cache settings in case the issue will persist.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 26, 2015 at 07:11

    Hello

    Please check this issue with default wordpress theme like twenty fourteen. If the issue still persists you should contact your hosting provider because it is not related to our theme.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 15:45

    Hello

    Please add followig code into the custom.css: .wrapper .background{background:green}
    How to create custom.css you may watch here:https://www.youtube.com/watch?v=Qok2zRedRMY

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 15:32

    Hello

    Sorry . The modification you asked to do requires additional customization which lays beyond the scope of our basic support.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 15:06

    Hello

    We are glad that you have found the different solution for woocommerce breadcrumbs customization. You may post your answer in suggestion and proposals. Please be free to contact us in case any further assistance is needed.

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 13:36

    Hello

    Please search for breadcrumbs in wp-content/royal/index.php.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 13:20

    Hello

    Please add previous code into the custom.css with following selector:

    .home .page-content {
        margin-bottom: 0px;
        margin-top: 0px;
    }
    .home .page-heading-slider .wpb_revslider_element {
       margin-bottom: 0px !important;
    }
    

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 12:56

    Hello

    Please provide us with login to the site. Check this sreenshot: http://prntscr.com/96qb2j.

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 11:21

    Please use this code for 4) point:
    .slider{margin-bottom:-90px;margin-top:-20px;}
    @media (max-width: 979px){
    .shopping-cart-widget .cart-summ > a:before{color:white!important;}}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 10:06

    Hello

    Please add following code into the custom.css:
    .back-history{z-index:90!important}

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 09:48

    +4)Please replace previous code with this one:

    @media (max-width: 979px){
    .header5 .shopping-cart-widget .cart-summ > a{color:white;}
    .shopping-cart-widget  .items{color:white!important;}
    .shopping-cart-widget  .for-label{color:white!important;}
    .shopping-cart-widget .price-summ {color:white!important}
    .top-bar .my-account-link:before{color:white!important;}
    .slider-4774 {margin-top: -100px;}}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 09:28

    Hello, Peter.

    Please provide us with wp-admin credentials to your site.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 08:49

    Hello,

    You are always welcome!
    Please be free to contact us in case any further assistance is needed.

    Regards
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 08:46

    Hello

    1)To add your links to [share] shortcode please edit wp-content/themes/royal/framework/shortcodes.php. Find the section “! Share This Product” and change links.You need to edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account. To add Instagram icon you need add this code after line 2010 in the same file:

    if($instagram == 1) {
    $html .= '
    <li>
    <a href="http://url_to_your_Instagram_page" class="'.$tooltip_class.'" title="'.__('Instagram', ET_DOMAIN).'" target="_blank">
    <i class="ico-instagram"></i>
    <svg width="38" height="38" xmlns="http://www.w3.org/2000/svg" class="circle">
    <circle cx="19" cy="19" r="18" fill="rgba(255,255,255,0)" stroke="#000000"></circle>
    </svg>
    </a>
    </li>
    ';
    }

    and

    'instagram' => 1 after line 1927.

    2)Please navigate to the theme options->promo popup ->Show link in the top bar

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 08:18

    Hello

    You may reorder tabs with following snippet.:

    add_filter( 'woocommerce_product_tabs', 'sb_woo_move_description_tab', 98);
    function sb_woo_move_description_tab($tabs) {
    
    $tabs['description']['priority'] = 10;
    $tabs['additional_information']['priority'] = 5;
    $tabs['reviews']['priority'] = 20;
    
    return $tabs;
    }

    Please add ths code into the themes/royal/functions.php or to the Child Theme.
    There are a lot of other customizations can be done for with *.php snippets. You may rename, delete adjust tabs as described in Woocommerce docs: https://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 07:54

    Hello

    Sorry, but we do not support 3-d part plugins.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 25, 2015 at 07:48

    Please add following code into the custom.css:
    1)

    @media (max-width: 979px){
    .header5 .shopping-cart-widget .cart-summ > a{color:white;}
    .shopping-cart-widget  .items{color:white!important;}
    .shopping-cart-widget  .for-label{color:white!important;}}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 16:07

    Please provide us with ftp credentials to you site.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 16:05

    Hello,

    You may edit 950 line in /themes/woopress/framework/woo.php.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 15:50

    Current theme version is 2.7.1. Please transfer all your changes to the Child theme before update. Here you may read about Child theme:
    https://codex.wordpress.org/Child_Themes.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 14:34

    Hello

    Please edit blocks mentioned on screeshot.
    http://prntscr.com/96dno1.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 14:28

    Hello

    You are using latest woocommerce plugin .Our theme uses overwriten templates for. Woocommerce folder contains registration page template and may consist old files which cause the issue. Please update woocommerce folder, theme and plugins.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 13:53

    Hello

    I have added following code into the style.css of the child theme.:
    .main-nav .menu > li.menu-full-width .nav-sublist-dropdown .container > ul > li a{font-size:12px}

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 12:23

    Dear Dipha.

    Please check this screenshot http://prntscr.com/96cdig. We cannot login into the ftp and not wp-admin. I need to check if wp-debug mode is enabled and manually reupload plugin files.

    Regards,
    Brian Joshnon

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 12:14

    Please create new credentials or provide us with actual because we cannot connect to server with previously given.

    Regards,
    Brian Johnson

    Avatar: Brian Johnson
    Brian Johnson
    Member
    November 24, 2015 at 11:14

    Hello

    Would you mind to provide us with screeshots and links to the page where you have noticed the issue to let us check it more deeply. You may upload screeshots on http://prnt.sc or link to the page.

    Regards,
    Brian Johnson

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    Viewing 120 results - 91 through 120 (of 1,462 total)
Viewing 30 posts - 91 through 120 (of 1,462 total)
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