You are welcome.
We would very much appreciate if you leave a comment and rating for our theme on themeforest.
With best regards
Brian Johnson
Brian Johnson
Member
March 25, 2015 at 09:37
Hello
Sorry. I was unable to pass security and check the issue. You may see my ip in private content.
With best regards
Brian Johnson
Please, contact administrator for this information.
Brian Johnson
Member
March 25, 2015 at 09:31
Hello
Please provide us with wp-admin credentials.
With best regards
Brian Johnson
Brian Johnson
Member
March 25, 2015 at 09:24
Hello
Please provide us with ftp credentials.
With best regards
Brian Johnson
Brian Johnson
Member
March 25, 2015 at 09:12
Hello
Please provide us with wp-admin credentials. Also you may check if you are using the latest version of the plugin and our theme on themeforest.net and https://www.8theme.com/download-plugins/.
With best regards
Brian Johnson
Brian Johnson
Member
March 25, 2015 at 09:10
You are welcome.
We would very much appreciate if you leave a comment and rating for our theme on themeforest.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 17:58
Hello
I have added this css parameter to the <hr> on the page: display:table !important
Please check your site now.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 17:29
Sorry for the long delay with answer .
I get following error when i am trying to login: http://prntscr.com/6kss3y/. It seems that it is caused by the server configuration. Please contact your host to change security permissions or you may also simply paste whole code of the page to the private content and i will try to fix it locally.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 17:20
Hello
Please recreate banner with VC composer “banner element”. You may adjust all values in VC menu which will help you to avoid current broken layout.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 16:48
Hello
You have added right code
`.menu > li > a:hover{
color: #fff !important;
google-font: Pt Sans;
font-size: 16px !important;
background: white !important;
}
Please try to change white to anther color.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 16:16
Hello.
The link you gave to us shows white to transparent header gradient.
You may implement it with code from those site.
I see that you have already implemented following code to us change header color:
.main-header{
background: #414141
}
Please clarify your request us with more details
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 15:50
Hello
Your site is proected by additional security. Please provide us also with domain password.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 15:48
Hello
Please clarify your request with more details. Do you mean the place between logo and the top of the page?
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 15:00
Sorry.
Security firewall doesn’t allow me to pass.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 14:52
Hello
If you are using cache plugin please reupload cache and clear browser cache. Then check the issue with wishlist alignnment again.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 14:06
Hello
You may manualy edit woopress\wp-content\themes\woopress\framework\shorcodes.php in line 1704 and below
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 13:53
Hello
You can remove padding and margin value for this row in VC and check all closed tags for this page please let us know when we will be able to enter your site to fix page layout.Please keep in mind our working hours and timezone (utc+2).
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 13:28
Hello
Please check product title and options for this single product. It seems that this product has predefined settings for displaying date.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 12:49
Hello
This can be caused by some 3-d party plugin.This issue is caused by the advanced-cache plugin which is not compatible with current screets-chat version. You should contact plugin developer in order to fix this error because we are not supporting 3-d party plugins.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 12:32
You are welcome.
We would very much appreciate if you leave a comment and rating for our theme on themeforest.net
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 12:30
Hello
Please update Blanco from the themeforest.net to the latest version. In case issue will persist provide please provide us with ftp credentials.
1.Please try this code: .menu-wrapper .container{padding-left:0 ;margin-left:0 ;}
2. You may adjust margins for menu itams via custom.css using this code as an example for every element : .menu-item-35{margin-left:500px}
Please go the browser developer tools(in Chrome you can use right click on the selected menu item and then choose last option from the dropdown menu. This will allow you to get id of the selected menu item)
You may see all necessary classes on this screenshot http://prntscr.com/6kpb7f.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 11:42
Hello
I have checked your site and found that issue is caused that some plugins(top commetars, post_layout, wassup) is causing incompatibility and errors with current version of wordpress. Try to disable/update them. The scope of our support lays beyond maintaining these plugins. You may enter admin panel if you will rename wp-content/plugins to wp-content/plugins_.
Hello
Please use this code: .delimeter {background:pink; color:red !important}
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 09:56
Hello
Please update your theme and plugins via ftp to the latest versions which from the theme forest and https://www.8theme.com/download-plugins/.Don’t forget to make a backup before update.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 09:53
Please provide us also with ftp credentials.
We strongly recommend you to transfer all your changes in child theme and make an update if it is possible keeping in mind all necessary backup operations.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 09:47
Hello
Please try to disable 3-d party plugin (especially for woocommerce) It’s likely one of them is causing the issue.
With best regards
Brian Johnson
Brian Johnson
Member
March 24, 2015 at 09:11
Hello.
1.You may simply cut and copy shop page content and use VC elements(both woocommerce and Etheme to add necessary elements.
3. Please add this code in custom.css file:
