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Related Products missing after upgrade to 1.9

This topic has 7 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

frankgribbin

Participant

March 24, 2015 at 14:35

Hi there,

Another issue I have noticed since upgrading to v1.9 is that the related products on the individual product pages no longer shows.

Can you please advise how to fix this? Details below for admin below.

Thanks,

Frank

Please, contact administrator
for this information.

#52006 Copied Theme version: 1.9 WooCommerce version: 2.3.7

6 Answers

Brian Johnson

Member

March 24, 2015 at 15:50

Hello

Your site is proected by additional security. Please provide us also with domain password.

With best regards
Brian Johnson

#52046 Copied

Eva Kemp

Support staff

March 24, 2015 at 15:52

Hello,

The issue has been fixed.
Please check single product pages now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

#52048 Copied

frankgribbin

Participant

March 24, 2015 at 15:58

Hi,

1st reply – I am not sure about the additional security as we do not have any other levels of access or authorisation.

2nd reply – That’s great, thanks. Can you advise what the problem was and how to fix in case it occurs the next time I upgrade the theme?

Many thanks,

Frank

#52051 Copied

Eva Kemp

Support staff

March 24, 2015 at 17:04

Hello,

There was syntax error in php file.
The fix will be included in the next theme update.
Please don’t worry.

Regards,
Eva Kemp.

#52074 Copied

frankgribbin

Participant

March 24, 2015 at 17:35

That’s great, many thanks for the quick and permanent fix on that issue.

#52089 Copied

Eva Kemp

Support staff

March 25, 2015 at 09:14

Hello,

You’re welcome.

Regards,
Eva Kemp.

#52166 Copied
Tagged: missing, related products, themes, upgrade, woocommerce, wordpress
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Related Products missing after upgrade to 1.9

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