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Topic: Visual composer not working - by setupbranding

setupbranding

Participant

March 25, 2015 4:30 am

Hi,
Visual composer is not working – I can’t launch it on a page when I want edit is only text editor.
Site URL: hidden
Theme version: Royal

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Brian Johnson

Member

March 25, 2015 9:12 am

Hello

Please provide us with wp-admin credentials. Also you may check if you are using the latest version of the plugin and our theme on themeforest.net and https://www.8theme.com/download-plugins/.

With best regards
Brian Johnson

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setupbranding

Participant

March 25, 2015 3:59 pm

I just paid 50 dollars for the installation envato. The service description is you see below:

envatostudio
Hey e-analysts,

This is an Express WordPress Installation job from Envato Market, so your buyer is expecting a result within 24 hours!

All you need to do is:
– Install the latest version of WordPress on your buyer’s server
– Install and activate your buyer’s theme
– Import any demo content included with the theme
– Add your buyer’s website name and logo to the site

Let your buyer know when you start working. Envato Studio will re-assign this job if there’s been no activity after 12 hours.

I feel a bit frustrated with this theme, but I really like it and I will use it in other projects of my clients. But I found it difficult handling.

I need your help.

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Stan Russell

Participant

March 25, 2015 4:52 pm

Hello,

unfortunately we can log into your admin panel as it is blocked by Mod_Security. Please check.

Regards,
Stan Russell.

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setupbranding

Participant

March 26, 2015 1:47 am

*moved to private content by Stan Russell*

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support staff only.

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ilnegozio

Participant

March 26, 2015 7:35 am

Hello setupbranding,

You’re giving away your credentials publicly, OMG, change your WP Admin password and write it in a private content not here in public, there is a column at the bottom where next to “Theme Version” and “WooCommerce Version”, write that there in “Private Content:” delete this post if you can or edit that portion as you are showing it to anybody. URGENTLY!!!

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Stan Russell

Participant

March 26, 2015 8:45 am

Hello setupbranding,
I have checked your site and Visual Composer editor is working correct:

Are there any problems left?

Hello ilnegozio,
thank for your notification. We appreciate your help.

Regards,
Stan Russell.

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