Forum Replies Created

Viewing 30 posts - 2,521 through 2,550 (of 6,621 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 08:25

    Dear MonnaChu,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 07:57

    Hello, Pille,

    Could you please test whether the field works correctly on the live website? This is because not all WordPress functionality operates as expected within the admin area.

    Regarding the adjustment of the email field, we currently do not have such functionality available. However, we could implement this as a small customization if needed.

    That said, there is one important detail to note: it seems that a plugin or some other element on your site is affecting the form’s appearance on the frontend. Initially, the form loads and displays in one way, but after a moment, its appearance changes. You can find more details at the following link:

    https://gyazo.com/6bb877f8db19bddcb4cf7f61e995602c

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 07:44

    Hello, Peter,

    Could you kindly reopen access to the website?

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 07:37

    Hello, Gabriele

    We have corrected your issue. Could you please check it?

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 06:44

    Dear MonnaChu,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 06:44

    Dear MonnaChu,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 28, 2024 at 04:59

    Dear Rahim,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 22:36

    Dear azicard,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 21:52

    Dear Kaiser Sin,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 16:50

    Dear DebbieC,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 16:41

    Dear choc,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 16:31

    Dear Quyen,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 16:22

    Dear choc,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 14:50

    Dear Cristina,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 12:38

    Hello, Ar777,

    We hope this message finds you well.

    We have noticed that, for some reason, the WooCommerce cache on your website periodically freezes or does not update as expected. To address this issue, we have added the following code to the functions.php file of your child theme:

    
    // Ignore WC term cache  
    add_filter('et_widget_cat_filter_ignore_wc_term_cache', '__return_true');  
    

    This adjustment should help resolve the caching issue.

    If you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 12:18

    Hello, Safe Desires,

    We would like to bring to your attention an issue related to the display of products on the shop page. Even a standard shop page on your website is showing the same error.

    We have conducted a thorough check, and the issue persists even when using the default theme. Based on our findings, we believe this may be caused by the functionality of a third-party plugin.

    Could you please disable all third-party plugins and test the shop page again? This will help us identify the root cause of the problem.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 11:32

    Hello, Fernando,

    We kindly ask you to increase the value of “Max Input Vars” to 2000. Since the full functionality of the theme is being utilized, it is necessary to set this value to no less than the specified upper limit.

    Additionally, we have made a minor adjustment to the “Speed Optimization” tab in the Customizer. Specifically, we have disabled the “Disable ‘jQuery migrate’ script” option, as some plugins may encounter errors if this option is turned off.

    Thank you for your attention to this matter.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 11:02

    Dear martijntje,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 10:27

    Dear khurram virk,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 10:16

    Dear Yasir Alam 8Theme,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 09:10

    Dear Woolwolf,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 27, 2024 at 06:00

    Dear Tom,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 21:21

    Dear prosenberg,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 19:09

    Dear choc,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 18:41

    Hello, khurram virk,

    Thank you for providing access.

    1) At the moment, we are unable to replicate the reported issue. It is possible that the problem has already been resolved due to a plugin update. Please note that neither our theme nor the plugins include a file named main.js.

    2, 3) Similarly, we are unable to observe the other issues mentioned. It is possible that certain actions need to be performed, or additional browser extensions may need to be installed to replicate the problems.

    The only issue we were able to identify is the following:
    “Multiple form field elements in the same form have the same id attribute value.”

    This occurs when a user adds a product to the cart (specifically, the field for adjusting the product quantity). The issue arises because two mini-cart widgets are displayed on the page simultaneously—one for mobile devices and another for desktop.

    We have attached detailed information regarding this issue. If you would like us to resolve it, we would require FTP access to proceed.

    Best regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 18:25

    Dear choc,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 18:23

    Hello, vadims,

    We have identified that the issue in your case occurs only when the child theme is enabled. Kindly review the attached files for further details.

    Best regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:59

    Dear Martin,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:51

    Dear Milos,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 26, 2024 at 17:44

    Hello, Milos,

    We would like to inform you that if you install new demo data over the existing one, the old demo data will not be removed automatically. Should you wish to remove the old data before installing the new demo version, you will need to manually delete the existing data beforehand.

    If you have any questions or require further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

  • 1 2 3 84 85 86 219 220 221
    Viewing 2,550 results - 2,521 through 2,550 (of 6,621 total)
Viewing 30 posts - 2,521 through 2,550 (of 6,621 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.