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Viewing 30 posts - 1,711 through 1,740 (of 6,629 total)
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 7, 2025 at 13:16

    Dear James,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 7, 2025 at 11:58

    Hello, kmc,

    We kindly recommend that you update the XStore theme and the XStore Core plugin to the latest version.

    Currently, you are using version 9.4.1 of the theme, while the latest available version is 9.4.7. During this time, numerous fixes and improvements have been made. You can review the changes in the update history here:

    https://xstore.8theme.com/update-history/

    There is a possibility that the issues you are experiencing have already been resolved in one of the recent updates.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 7, 2025 at 11:42

    Hello, Anurag,

    Unfortunately, there is no standard solution for this issue, as such links may be generated by different plugins.

    To begin with, you need to identify which specific scripts are generating these links. Once identified, you can modify the scripts accordingly, for example:

    $('', {  
        href: 'https://example.com',  
        text: 'Visit Example',  
        rel: 'dofollow'
    }).appendTo('body'); 

    However, please note that plugins and WordPress itself may contain minified libraries that generate such links. Modifying these libraries is not advisable, as any changes will be lost after an update.

    Additionally, we would like to highlight that troubleshooting and fixing such issues fall outside the scope of our support services.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 7, 2025 at 11:31

    Hello, jerey86,

    Thank you for providing access. We have made certain modifications, and we kindly ask you to review them.

    The changes were made in the following file:
    wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.phpAdditionally, these modifications will be included in the next update.

    Best regards,
    8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 7, 2025 at 05:33

    Dear Anurag,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 19:51

    Dear LVRB,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 17:47

    Dear Chandru,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 17:05

    Dear muhammad,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 16:15

    Please provide us with access to the FTP

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 15:19

    Dear Creatica,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 15:11

    Hello, Creatica,

    Thank you for providing access. We have made some changes, and kindly ask you to review them. Additionally, this fix will be included in the next update. Please also check the attached files.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 14:54

    Hello, Jamie Gill,

    Please check the private content.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 14:17

    Hello, jerey86,
    We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

    WooCommerce->Status->Tools

    Please ensure you clear the following fields:
    – WooCommerce transients
    – Expired transients
    – Term counts
    – Brands transients

    If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 09:42

    Dear Dracotoco,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 04:11

    Dear MiguelFlorian,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 03:55

    Dear Ju En,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 6, 2025 at 01:25

    Dear ollamallo,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 17:34

    Hello, Jamie Gill,

    Unfortunately, the access credentials you provided are not working. Please check the attached files

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 17:24

    Hello, Amy,

    Unfortunately, we are unable to view your page as we are encountering the error: “Too many redirects.”

    Also, we have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    Let us know the results.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 15:27

    Dear Rokas,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 13:31

    Dear jainav,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 11:10

    Dear Gracu_,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 11:07

    Dear nickson,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2025 at 08:38

    Dear chrisbond,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 16:59

    Dear Remus,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 15:42

    Hello, Jamie Gill,-

    We kindly advise you to install the latest patches, which include important fixes. Unfortunately, we were unable to apply these updates on your behalf due to permission-related constraints.

    Thank you for your understanding

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 15:39

    Hello, Creatica,

    Thank you for your response. In this case, we kindly ask you to provide us with the working access credentials to the admin panel, as the ones previously provided are no longer functioning.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 15:36

    Hello, Cristina,

    Thank you for your clarification. We have made certain adjustments; kindly review them.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 15:23

    Hello, Denurade,

    We have made some changes. Could you please review them?

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 4, 2025 at 15:04

    Hello, Rakesh,

    Thank you for providing access to the FTP. However, we would like to inform you that the credentials for the admin panel are still not functioning. Please find the details regarding this issue in the attached files.

    Additionally, we have reviewed the registration form and identified that it is functioning as expected. Further details regarding this matter are also included in the attached files.

    Should you require any additional information or clarification, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
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    Viewing 1,740 results - 1,711 through 1,740 (of 6,629 total)
Viewing 30 posts - 1,711 through 1,740 (of 6,629 total)
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