Dear regencycigaremporium,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Hello, Krzysztof,

Thank you for reaching out to us.

If you plan to use Elementor for building your website pages, we highly recommend using it for the header and footer as well. This approach will enhance the loading speed by approximately 10%, as a single builder loads faster than two separate ones.

Currently, we advise using customizer builders only when working with WPBakery Page Builder, as it does not include built-in header and footer builders.

Best regards,
8Theme Team

Hello, Oliver,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

Essentially, you don’t need to read on the internet about what FTP is, although you can if you want to. In reality, all you need to do right now is contact your hosting provider with screenshots of our conversation. They will create the necessary FTP access for you upon request.

Best regards,
8Theme’s Team

Hello, styleverse,

We have fixed this issue. Please check it on your end. These fixes will also be included in the next theme update.

Before checking, please don’t forget to clear your cache.

Best regards,
8Theme Team

Hello, MAHDAR,

We recently released a theme update designed to resolve the issue you encountered. Kindly install the update and check if the problem persists.

If the issue remains unresolved, please provide us with FTP access so we can investigate further.

Should you have any questions or require assistance, feel free to reach out.

Best regards,
8Theme Team

Hello, DolphinRC,

Thank you for providing access. We have identified a critical error on your website caused by the prdctfltr plugin. Would it be possible for us to temporarily disable this plugin to investigate and resolve the issue?

A detailed description of the error will be shared with you privately.

Looking forward to your response.

Best regards,
8Theme Team

Hello, alhamzamedia,

Currently, it is not possible to add custom elements to the wishlist page, as it cannot be edited using the builder tools. However, if you provide us with FTP access, we will be happy to add the necessary heading for you. Please also send us the exact text of the heading you would like to include.

Best regards,
8Theme Team

Dear Tommy,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear FPA,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

Dear Siddharth,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
https://www.8theme.com/documentation/xstore/support/how-to-create-temporary-wp-admin-and-ftp-access-for-the-support-team/

Essentially, you don’t need to understand or read on the internet about what FTP is, although you can if you want to. In reality, all you need to do right now is contact your hosting provider with screenshots of our conversation. They will create the necessary FTP access for you upon request.

Dear Benz,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

Hello, S1_MIKE,

We have released several patches that address this issue. Please open the patcher and install them.

Best regards,
8Theme Team

Unfortunately, the “Linked Variations” feature only works with simple products.

For more details about linked variations, please refer to the following link:
https://www.8theme.com/documentation/xstore/xstore-features/linked-variations-products-link-separate-products-together-by-size-color-and-more/

Dear Anurag,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team