Forum Replies Created

Viewing 30 posts - 5,611 through 5,640 (of 7,776 total)
1 2 3 … 187 188 189 … 258 259 260
  • Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Fábio,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #404232 Copied In reply to: Header and Footer not showing on cart and checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Gbp,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #404219 Copied In reply to: Cannot find why cart is not translated in mobile menu
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Gbp,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #404194 Copied In reply to: Footer columns are not displaying correctly in archive pages.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear carlyliczyk,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #404121 Copied In reply to: Move coupon code entry on cart page to cart totals summary
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ziga32,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #404115 Copied In reply to: Can’t edit Sale boosters, nothing happens
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ethashots,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #404096 Copied In reply to: i did something in the corefiles that i dont remeber i commented the billing form somewhere, help
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear parasite,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #404094 Copied In reply to: Add review and edit review of store not working for Dokan.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    We regret to inform you that the mobile design you are interested in is not currently available in our theme collection. Should you wish to explore further customization options, we invite you to visit our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    #404089 Copied In reply to: When i open wishlist page my account page is open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Incanda,

    We hope this message finds you well. We are writing to inform you that we have implemented some changes on the staging environment. Could you please verify if the issue previously reported has now been resolved?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #404088 Copied In reply to: Stock levels not displaying for all variations of product, only for 1 of the variants
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Fabricehty,

    I hope this message finds you well. We are writing to request full FTP access with file modification permissions. This access is essential for us to make necessary changes to the files and initially diagnose the issue with the periodic 404 errors on the website.

    We appreciate your prompt attention to this matter and look forward to your cooperation.

    Best regards,
    8Theme’s Team

    #404087 Copied In reply to: Website Performance Issues on kdpujashop.com
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Chandru,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #404085 Copied In reply to: Read more button shows on out of stock products. I want to hide those buttons in out of stock produc
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear tends2ir,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #404062 Copied In reply to: Editing Product /Trending tags at Footer Section
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Ahmed,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #404021 Copied In reply to: Request A Quote option for some products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Cr3atorf1lm,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #404018 Copied In reply to: error with xstore core that gives 500 eroor
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, hooweiliam

    I hope this message finds you well. We kindly request that you provide us with the necessary credentials to access the administrative panel and FTP. Your assistance in facilitating our access would be greatly appreciated to ensure continued collaboration and support.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #403972 Copied In reply to: Legenda support for php upgrade. Theme doesnt work
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Shiyazoe,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #403968 Copied In reply to: Breakpoints on responsive/mobile don’t fire
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Furqan Zafar,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #403965 Copied In reply to: Problem in creating filters on mobile version of the theme on category pages above products
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear tends2ir,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #403958 Copied In reply to: Methods to edit visual contents inside All department menu section!
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear shopsangam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #403896 Copied In reply to: email field prioritized option nowt woking in my checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear Aulakh, Sam,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #403894 Copied In reply to: why is the always the filter enabled even in normal times ?
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear carlyliczyk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #403884 Copied In reply to: Tooltips are scrolling with sticky column
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We regret to inform you that the user in question does not have any orders. Please find the details in the attached files.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #403879 Copied In reply to: Terms and conditions option while checking out, order page breakdown of order details
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear ethashots,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

    #403878 Copied In reply to: i have issue with the sidebar register not working on home page see attached
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello,

    We hope this message finds you well. We would like to clarify that the Customizer is a default feature of WordPress. Additionally, the tabs labeled ‘Theme Custom CSS -> Mobile CSS’ and ‘Theme Custom CSS -> Global CSS’ are default functionalities of the XStore theme. Please note that no additional plugins have been used for these features.

    Best Regards,
    The 8Theme Team

    #403875 Copied In reply to: When i open wishlist page my account page is open
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Incanda,

    We regret to inform you that we are currently unable to access the admin panel of staging site. Additionally, we kindly request that you provide us with the FTP access credentials for the staging site.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    #403874 Copied In reply to: Stock levels not displaying for all variations of product, only for 1 of the variants
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear scrumgum,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #403868 Copied In reply to: Each page of the website has 302 redirect to checkout page
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Dear scrumgum,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #403867 Copied In reply to: Single product page gallery click send you to image file instead of lightbox
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Fabricehty,

    I hope this message finds you well.

    We are writing to inform you that we are currently experiencing difficulties connecting to the FTP server. Each attempt results in an error message stating, “Connection timed out after 20 seconds of inactivity.”

    We would appreciate your assistance in resolving this issue at your earliest convenience.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    #403861 Copied In reply to: Website Performance Issues on kdpujashop.com
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Abhimanyu,

    Thank you for providing us with the necessary access. We have successfully added the required “Terms and Conditions” option to the checkout process. The content for this section will be sourced from the “Terms & Conditions” page.

    Should you wish to make any changes to this setting, you can do so by navigating to the WooCommerce settings: WooCommerce > Settings > Advanced > Terms and Conditions.

    Additionally, please review the files that have been added.

    Regarding the order page, kindly provide us with access to the account that contains the order data.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #403858 Copied In reply to: Terms and conditions option while checking out, order page breakdown of order details
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    We hope this message finds you well.

    We would like to inform you that for Elementor widgets in static blocks, you can also utilize “Xstore Ajaxify”. Additionally, the Ajaxify settings can be assigned via Customizer -> Speed Optimization -> Ajaxify Menus.

    Please also take a moment to review the attached files for further details.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #403852 Copied In reply to: critical and improve site health issue regarding cache
  • 1 2 3 … 187 188 189 … 258 259 260
    5,611–5,640 of 7,776 posts
Viewing 30 posts - 5,611 through 5,640 (of 7,776 total)
1 2 3 … 187 188 189 … 258 259 260